Hotwirer 6310 MVLt Modem Customer Premises
Installation Instructions
Document Number 6310-A2-GN10-40
February 2000
Contents
Hotwire 6310 MVL Modem Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Hotwire MVL Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Power-On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
MVL HomeLink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
3
4
7
8
9
Cables & Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Hotwire 6310 MVL Modem Overview
The Hotwirer 6310 MVLt (Multiple Virtual Lines) Modem is a component in the
Hotwire MVL System and interoperates with the Hotwire 8310 or 8312 MVL Card in the
DSLAM (Digital Subscriber Line Access Multiplexer) system. This system provides
high-speed Internet or corporate LAN access over traditional twisted-pair copper
telephone wiring.
The MVL technology:
H
Transforms a single copper pair into multiple virtual lines to support multiple
services simultaneously.
H
H
Operates over existing copper wire with existing telephone jacks.
Provides rate adaptive data rates to dynamically adapt and allocate bandwidth to
optimize applications.
H
H
H
H
Supports simultaneous multiple access of four MVL modems with up to
254 end-user systems sharing one common WAN interface.
Features HomeLink which provides peer-to-peer communications, including print
and file sharing applications.
Utilizes a POTS (plain old telephone service) splitterless environment at the
customer premises.
Provides ability to obtain software upgrades online.
1
NOTES:
In this document:
— A telephone is used to represent any equipment that plugs into a phone jack
and uses the POTS line, such as a phone, modem, or fax machine.
— End-user system is used to represent any PC with an Ethernet connection and
MVL-based service.
— Service provider is used to represent any Internet Service Provider (ISP) or
remote LAN access provider.
Before You Begin
Verify that your package contains the following:
-
Hotwire 6310 MVL Modem
-
MVL interface cable with RJ11 connectors
-
-
Power cord with power transformer
One ferrite choke
Wiring and Cables You Need
The following wiring and standard connectors are used with this product:
-
Standard RJ11 wall jack for the MVL cabling.
-
Standard Ethernet 8-pin, non-keyed modular plug for a PC or workstation.
An Ethernet straight-through or crossover cable is used. Refer to Installing the
Hotwire 6310 MVL Modem on page 4 for Ethernet cable details.
MVL Phone Filter
Depending on the type of telephone handset and the quality of the home or business
wiring, a phone filter is recommended to improve data transmission throughput and
minimize background noise during a telephone conversation.
There are two Hotwire MVL Phone Filters:
H
H
Hotwire 6035 MVL Phone Filter designed for use with a tabletop phone.
Hotwire 6040 MVL Wall Jack Phone Filter designed for use with a wall phone.
3
Product-Related Documents
To install a phone filter, refer to the appropriate document:
Document Number Document Title
6035-A2-GN11
6040-A2-GN11
Hotwire 6035 MVL Phone Filter Installation Instructions
Hotwire 6040 MVL Wall Jack Phone Filter Installation
Instructions
Contact your sales or service representative to order additional product documentation.
Select Library → Technical Manual → Hotwire DSL & MVL Systems.
Installing the Hotwire 6310 MVL Modem
Place the Hotwire 6310 MVL Modem on a flat surface with clearance for the rear
connectors.
" Procedure
1. If a telephone is installed, unplug the telephone line from the RJ11 wall jack.
2. Use the supplied RJ11 6-pin interface cable for the MVL LINE connection. Insert
one end of the cable into the jack labeled LINE. Insert the other end of the cable
into the RJ11 wall jack.
MVL Modem
POWER
ETHERNET
PHONE
LINE
RJ11
Wall Jack
98-15895
4
3. Connect a telephone (optional); go to Step 4 if you are not connecting a telephone
to the MVL modem.
The 6035 phone filter has a cable attached. Plug the other end of this cable into
the MVL modem jack labeled PHONE. Using the existing telephone interface cable
that was unplugged in Step 1, plug into the POTS filter jack labeled PHONE.
MVL Modem
POWER
ETHERNET
PHONE
LINE
Supplied
Cable
L I N E
Existing Cable
PHONE
99-16239-01
4. Use an 8-pin Ethernet cable for the Ethernet connection. Insert one end of the
cable into the jack labeled ETHERNET.
H
Use a straight-through cable and connect the other end to an Ethernet hub.
Do not connect a straight-through cable to the external hub’s UPLINK
connection (this connection requires a crossover cable),
MVL Modem
Ethernet
Line
POWER
ETHNET
PHONE
LINE
Ethernet
Ethernet
Cable
Hub
98-15906
– or –
5
H
Use an Ethernet crossover cable and connect the other end to a PC with an
Ethernet Network Interface Card (NIC) installed.
MVL Modem
Ethernet
Line
POWER
ETHNET
PHONE
PC with Ethernet
LINE
Network Interface
Card
Ethernet
Cable
98-15907
For MVL modem cable pin assignments, refer to Cables & Connectors on page 10.
5. Insert the supplied power cord’s round end into the jack labeled POWER. Attach
the supplied ferrite choke as closely as possible to the MVL modem. Pass the
cable through the ferrite choke twice, creating a loop as shown. Close the two
halves around the ferrite choke and snap the ferrite choke shut. Plug the
transformer into an ac outlet.
MVL Modem
Ferrite
Choke
POWER
ETHNET
PHONE
LINE
Power
Jack
or
00-16352-01
6
The MVL modem hardware installation is now complete. When the power cord is
installed, the MVL modem goes through a power-on self-test.
Power-On
When power is applied, the MVL modem performs self-diagnostics and the PWR LED
is on. The self-diagnostics includes a power-on self-test and all of the LEDs turn on for
one second.
Power – green
Alarm – red
Test – yellow
Multiple Virtual Lines – green
Transmit/Receive – green
Ethernet Link – green
PWR
ALM
TST
ETHERNET
LINE TX/RX
MVL
MODEM
TM
99-15896-01
Refer to Troubleshooting on page 8 for LED indications requiring action.
7
Status LEDs
All of the LEDs turn on and off during the power-on self-test. After a successful
self-test, the LEDs should appear as indicated in BOLD in the Condition column below.
LED
PWR
ALM
State Status
ON
MVL modem has power.
OFF No active alarms.
ON
An alarm condition exists.
TST
OFF No active tests.
ON
The TST LED is on during the power-on self-test and during a
test initiated by the Service Provider.
LINE
ON
The MVL link is active and ready to transmit and receive data.
OFF The MVL link has not been established.
ON Data transmission is in progress on the MVL line.
OFF The modem is not transmitting or receiving data.
ETHERNET ON The Ethernet connection to the Ethernet hub or PC is active.
OFF No Ethernet 10BaseT device is detected.
TX/RX
Troubleshooting
LED Symptom
Action
All LEDs are on.
If LEDs remain on after ten minutes, the modem is not
functional. Contact the Service Provider.
ALM LED remains
on.
The power-on self-test may have failed. Unplug the unit and
reapply power. If the alarm LED is still on, contact the Service
Provider.
ALM and TST
LEDs are blinking.
Firmware download may be in progress. If firmware download
is not in progress or the LEDs continue blinking after ten
minutes, contact the Service Provider.
Ethernet LED is off.
Verify that the Ethernet cable is securely installed at both ends,
and at least one PC is connected and powered on.
Verify that the correct straight-through or crossover cable is
installed. Refer to Installing the Hotwire 6310 MVL Modem on
page 4.
8
LED Symptom
Action
LINE LED is off.
Verify that the MVL LINE cable is securely installed on both
ends. If the problem continues, contact the Service Provider.
Verify that the line has dial tone. If there is no dial tone, contact
the Service Provider.
LINE LED is on and The MVL link has been established but there is no data
there is no data
transmission.
transmission. Verify the Ethernet connection. If the problem
persists, contact the Service Provider.
LINE and Ethernet
LEDs are on and
there is no data
transmission.
The MVL and Ethernet links have been established but there is
no data transmission. If the problem continues, contact the
Service Provider.
PWR LED is off.
Check that the power cord is securely installed on both ends.
If no LEDs are on, the power supply may be defective. Test the
outlet to verify power. If the problem persists, contact the
Service Provider.
If other LEDs are on, the PWR LED may be burned out. Unplug
the unit and reapply power; watch all LEDs during the
power-on self-test to verify if the PWR LED is functioning.
TST LED is on.
A test initiated by the Service Provider may be active. Wait five
minutes. If the TST LED does not go off, contact the Service
Provider.
To improve data transmission throughput and minimize background noise during a
telephone conversation, make sure that:
H
H
The Hotwire 6310 MVL modem is always powered on, even when not in use, and
A Hotwire MVL phone filter is installed on every telephone.
MVL HomeLink
MVL HomeLink is a feature that provides peer-to-peer communications for PCs
attached to different MVL modems at the customer premises.
For example, PCs that are not connected to the same physical Ethernet LAN can now
take advantage of the resources of the primary office computer. With the Microsoft
Windows operating system, multiple end-user systems can share resources, including:
H
H
H
File sharing
Print sharing
Secondary computer backup
9
To enable the sharing of resources and review security considerations, see Microsoft’s
In this example of HomeLink, the PC in the family room could use the office printer.
Office
Family Room
MVL Modem
FAX
POWER
ETHERN
P
H
O
N
E
L
I
N
E
MVL Modem
RJ11
Wall
Jack
Hub
POWER
ETHERNET
PHONE
L
I
NE
RJ11
Wall
Jack
Ethernet
Cable
Printer
98-15952a-01
Increasing the Number of End-User Systems
A single end-user system is attached to the Hotwire 6310 MVL Modem by using an
Ethernet crossover cable. To increase the number of end-user systems, connect all the
PCs to an Ethernet hub using a straight-through cable.
On one line, the MVL system provides the capability to use up to four 6310 MVL
modems and 32 end-user systems in any combination.
Cables & Connectors
This section is reference information.
Standard twisted-pair CAT3 or better cables are recommended.
H
The LINE and PHONE interface connectors use 6-pin, non-keyed modular plugs.
6-Pin
RJ11 6-Pin Connector
RJ11 Plugs
Pin # Function
1 & 2 Not used
3
4
MVL Ring
MVL Tip
Pin #6
Pin #1
5 & 6 Not used
98-15304a
10
H
The Ethernet interface connector uses an 8-pin, non-keyed modular plug.
— To connect the MVL modem to an Ethernet hub, use the straight-through
connection.
8-Pin Straight-Through Connection
Ethernet
Cable
Pin # Function
1
2
3
10BaseT TX D+
10BaseT TX D–
10BaseT RX D+
8-Pin
Plug
4 & 5 Not used
6
10BaseT RX D–
7 & 8 Not used
Pin #8
Pin #1
98-16055a
— To connect the MVL modem directly to a PC with an Ethernet NIC card, use
an Ethernet crossover cable.
8-Pin Ethernet Crossover Cable
Function Pin #
Pin # Function
10/100BaseT TX D+
1
2
3
4
5
6
7
8
1
2
3
4
5
6
7
8
10/100BaseT TX D+
10/100BaseT TX D–
10/100BaseT RX D+
Not Used
10/100BaseT TX D–
10/100BaseT RX D+
Not Used
Not Used
Not Used
10/100BaseT RX D–
Not Used
10/100BaseT RX D–
Not Used
Not Used
Not Used
99-16518
Pin #1/2 = Orange/White
Twisted Pair
Pin #3/6 = Blue/White
Twisted Pair
11
Optional MVL Modem Wall Placement
The Hotwire 6310 MVL Modem is designed for tabletop placement. The MVL modem
can also be mounted on a wall. To mount the modem, you will need:
-
Three slotted-head #6 self-threading screws with molly bolts
-
Drill and 3/16” drill bit for the molly bolts
-
Screwdriver
A template with the dimensions for the three screws is provided. See MVL Modem
Hardware Template on page 9.
" Procedure
To mount the Hotwire 6310 MVL Modem:
1. Use a drill to install the plastic anchors (molly bolts).
2. Use a screwdriver to install the screws. Do not install the screws flush with the
wall. Leave enough clearance to hang the modem housing from the screws.
Wall
Fasteners
Hotwire
MVL
Modem
98-16170a
12
MVL Modem Hardware Template
5.43"
Front
(LEDs)
7.55"
To Bottom
Hole
98-16171
13
Hotwire 6310 MVL Modem Technical Specifications
*
Item
Specification
Height x Width x Depth
Weight
1.43″ x 6.00″ x 8.75″ (3.64 cm x 15.24 cm x 22.23 cm)
1 lb. 1 oz. (0.48 kg)
Power
Input:
100 Vac (+10%), 50 Hz;
120 Vac (+10%), 60 Hz; or
230 Vac (+10%), 50/60 Hz
Class 2 Transformer normal
service input voltage range
Output:
15 Vdc nominal, minimum 0.6A (SELV)
Approvals
FCC Part 15
CISPR 22
Class B digital device
Class B requires the supplied ferrite choke.
Refer to equipment’s label for approvals on product
Safety Certifications
Physical Environment
Operating temperature
Storage temperature
Relative humidity
32°F to 104°F (0°C to 40°C)
–4°F to 158°F (–20°C to 70°C)
5% to 95% (noncondensing)
Shock and vibration
Withstands normal shipping and handling
Heat Dissipation
22.2 Btu/hr. (max.) at nominal input voltage
Interface Connectors
Line and Phone Interfaces
Ethernet Type II Frame
*
RJ11 6-pin
10BaseT 8-pin
Technical Specifications subject to change without notification.
14
!
Important Safety Instructions
1. Read and follow all warning notices and instructions marked on the product or
included in the manual.
2. Slots and openings in the cabinet are provided for ventilation. To ensure reliable
operation of the product and to protect it from overheating, these slots and
openings must not be blocked or covered.
3. Do not allow anything to rest on the power cord and do not locate the product
where persons will walk on the power cord.
4. Do not attempt to service this product yourself, as opening or removing covers
may expose you to dangerous high voltage points or other risks. Refer all servicing
to qualified service personnel.
5. General purpose cables are used with this product for connection to the network.
Special cables, which may be required by the regulatory inspection authority for
the installation site, are the responsibility of the customer. Use a UL Listed, CSA
certified, minimum No. 24 AWG line cord for connection to the Multiple Virtual
Lines (MVL) network.
6. When installed in the final configuration, the product must comply with the
applicable Safety Standards and regulatory requirements of the country in which it
is installed. If necessary, consult with the appropriate regulatory agencies and
inspection authorities to ensure compliance.
7. A rare phenomenon can create a voltage potential between the earth grounds of
two or more buildings. If products installed in separate buildings are
interconnected, the voltage potential may cause a hazardous condition. Consult a
qualified electrical consultant to determine whether or not this phenomenon exists
and, if necessary, implement corrective action prior to interconnecting the products.
8. Input power to this product must be provided by one of the following: (1) a UL
Listed/CSA certified power source with a Class 2 or Limited Power Source (LPS)
output for use in North America, or (2) a certified transformer, with a Safety Extra
Low Voltage (SELV) output having a maximum of 240 VA available, for use in the
country of installation.
9. In addition, since the equipment is to be used with telecommunications circuits,
take the following precautions:
— Never install telephone wiring during a lightning storm.
— Never install telephone jacks in wet locations unless the jack is specifically
designed for wet locations.
— Never touch uninsulated telephone wires or terminals unless the telephone
line has been disconnected at the network interface.
— Use caution when installing or modifying telephone lines.
— Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
— Do not use the telephone to report a gas leak in the vicinity of the leak.
15
CE Marking
When the product is marked with the CE mark on the equipment label, this
demonstrates full compliance with the following European Directives:
H
Directive 73/23/EEC – Council Directive of 19 February 1973 on the
harmonization of the laws of the member states relating to electrical equipment
designed for use within states relating to electrical equipment designed for use
within certain voltage limits, as amended by Directive 93/68/EEC.
H
Directive 89/336/EEC – Council Directive of 3 May 1989 on the approximation of
the laws of the member states relating to Electro-Magnetic Compatibility (EMC), as
amended by Directive 93/68/EEC.
Canada
EMI Warnings
!
WARNING:
To Users of Digital Apparatus in Canada:
This Class B digital apparatus meets all requirements of the Canadian
interference-causing equipment regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du
règlement sur le matérial brouilleur du Canada.
Japan
Notices
This is a Class B product based on the standard of the Voluntary Control Council for
Interference from Information Technology Equipment (VCCI). If this is used near a radio or
television receiver in a domestic environment, it may cause radio interference. Install and
use the equipment according to the instruction manual.
16
Declaration of Conformity
This Declaration of Conformity is made by Paradyne Corporation pursuant to Parts 2
and 15 of the Federal Communications Commission’s Rules. This compliance
information statement pertains to the following products:
Trade Name:
Hotwire
Model Number: 6310-A2-200
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may
cause undesired operation.
The name, address, and telephone number of the responsible party is given below:
Paradyne Corporation
8545 126th Avenue North
Largo, FL 33773-1502
Phone: (727) 530-2000
The authority to operate this equipment is conditioned by the requirement that no
modifications will be made to the equipment unless the changes or modifications are
expressly approved by Paradyne Corporation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one or more of the following
measures:
H
H
H
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
H
Consult the dealer or an experienced radio/TV technician for help.
Government Requirements
Certain governments require that instructions pertaining to connection to the telephone
network be included in the installation and operation manual. Specific instructions are
listed in the following sections.
17
United States – Notice to Users of the Telephone Network
1. This equipment complies with Part 68 of the FCC rules. On the equipment is a
label that contains, among other information, the FCC registration number and
ringer equivalence number (REN) for this equipment. The label is located on the
bottom of your modem.
2. The Hotwire 6310 MVL Modem connects to the Public Switched Telephone
Network (PSTN) using the Universal Service Order Code (USOC) RJ11C.
3. The Ringer Equivalence (REN) is used to determine the quantity of devices which
may be connected to the telephone line. Excessive RENs on the telephone line
may result in the devices not ringing in response to an incoming call. In most, but
not all areas, the sum of the RENs should not exceed five (5.0). To be certain of
the number of devices that may be connected to the line, as determined by the
total RENs, contact the telephone company to determine the maximum RENs for
the calling area.
4. If the modem causes harm to the telephone network, the telephone company will
notify you in advance that temporary discontinuance of service may be required.
But if advance notice is not practical, the telephone company will notify the
customer as soon as possible. Also, you will be advised of your right to file a
complaint with the FCC if you believe it is necessary.
5. The telephone company may make changes in its facilities, equipment, operations,
or procedures that could affect the operation of the equipment. If this happens, the
telephone company will provide advance notice in order for you to make the
necessary modifications in order to maintain uninterrupted service.
6. If you experience trouble with this equipment, please contact your sales or service
representative (as appropriate) for repair or warranty information. If the product
needs to be returned to the company service center for repair, contact them
directly for return instructions using one of the following methods:
— Telephone: Call our automated system to receive current information via fax
or to speak with a company representative.
— Within the U.S.A., call 1-800-870-2221
— Outside the U.S.A., call 1-727-530-2340
If the trouble is causing harm to the telephone network, the telephone company
may request that you remove the equipment from the network until the problem is
resolved.
7. The user is not authorized to repair or modify the equipment.
8. This equipment cannot be used on public coin service provided by the telephone
company. Connection to Party Line Service is subject to state tariffs. (Contact the
state public utility commission, public service commission or corporation
commission for information.)
9. An FCC compliant telephone cord with modular plugs may be provided with this
equipment. This equipment is designed to be connected to the telephone network
or premises wiring using a compatible modular jack which is Part 68 compliant.
18
Notice to Users of the Canadian Telephone Network
The Industry Canada label identifies certified equipment. This certification means that
the equipment meets telecommunications network protective, operational and safety
requirements as prescribed in the appropriate Terminal Equipment Technical
Requirements document(s). The Department does not guarantee the equipment will
operate to the user’s satisfaction.
Before installing this equipment, users should ensure that it is permissible to be
connected to the facilities of the local telecommunications company. The equipment
must also be installed using an acceptable method of connection. The customer should
be aware that compliance with the above conditions may not prevent degradation of
service in some situations.
Repairs to certified equipment should be coordinated by a representative designated by
the supplier. Any repairs or alterations made by the user to this equipment, or
equipment malfunctions, may give the telecommunications company cause to request
to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of
the power utility, telephone lines and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
CAUTION:
Users should not attempt to make such connections themselves, but should
contact the appropriate electric inspection authority, or electrician, as
appropriate.
The Ringer Equivalence Number (REN) assigned to each terminal device provides an
indication of the maximum number of terminals allowed to be connected to a telephone
interface. The termination on an interface may consist of any combination of devices
subject only to the requirement that the sum of the Ringer Equivalence Numbers of all
the devices does not exceed 5.
If your equipment is in need of repair, refer to Warranty, Sales, Service, and Training
Information on page 20.
19
Warranty, Sales, Service, and Training Information
Contact your local sales representative, service representative, or distributor directly for
any help needed. For additional information concerning warranty, sales, service, repair,
installation, documentation, training, distributor locations, or Paradyne worldwide office
locations, use one of the following methods:
H
H
Telephone: Call our automated system to receive current information by fax or to
speak with a company representative.
— Within the U.S.A., call 1-800-870-2221
— Outside the U.S.A., call 1-727-530-2340
Document Feedback
We welcome your comments and suggestions about this document. Please mail them
to Technical Publications, Paradyne Corporation, 8545 126th Ave. N., Largo, FL 33773,
document in your correspondence. Please include your name and phone number if you
are willing to provide additional clarification.
Trademarks
Hotwire is a registered trademark of Paradyne Corporation. MVL is a trademark of
Paradyne Corporation. All other products and services mentioned herein are the
trademarks, service marks, registered trademarks, or registered service marks of their
respective owners.
Patent Notification
Hotwire MVL products are protected by U.S. Patents: 4,669,090, 4,744,092, 5,291,521,
5,805,669, and 5,848,150. Other U.S. and foreign patents pending.
*6310-A2-GN10-40*
*6310–A2–GN10–40*
Copyright E 2000 Paradyne Corporation. Printed in U.S.A.
20
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