Panasonic Cell Phone KX PRX120 User Manual

Operating Instructions  
Premium Design Phone with Touchscreen  
Model No.  
KX-PRX120  
Thank you for purchasing a Panasonic product.  
Please read this document and save it for future reference.  
For assistance, visit our Web site: http://www.panasonic.com/help for customers  
in the U.S.A. or Puerto Rico.  
 
Introduction  
Accessory information  
Supplied accessories  
No.  
A
B
C
D
E
F
Accessory item/Order number  
AC adaptor for base unit/PNLV226Z  
AC adaptor for charger/PNLV226-KZ  
Telephone line cord/PQJA10075Z  
Rechargeable battery/KX-PRA10EX  
Quantity  
1
1
1
1
1
1
Handset cover /M81101016740  
Charger/PNLC1049ZW  
*1 The handset cover comes attached to the handset.  
A
B
C
D
E
F
Additional/replacement accessories  
Please contact your nearest Panasonic dealer for sales information (page 67).  
Accessory item  
Order number  
Rechargeable battery  
KX-PRA10EX  
R Lithium Ion (Li-Ion) type battery  
R To order, please visit  
Headset  
RP-TCM120  
T-adaptor  
KX-J66  
Range extender  
Key detector  
KX-TGA405  
KX-TGA20  
*1 Contact Panasonic or the authorized sales department listed on the back cover for the  
headset available in your area.  
*2 By installing this unit, you can extend the range of your phone system to include areas  
where reception was previously not available. This product can be purchased online. Please  
*3 You can register up to 4 optional key detectors to your phone system. By registering a key  
detector to the base unit and then attaching the key detector to an easily misplaced item,  
such as your house or car keys, you can use your handset to find the item.  
For more information, visit the following web site.  
3
 
                       
Introduction  
Expanding your phone system  
Handset (optional): KX-PRXA10  
You can expand your phone system by  
registering optional handsets (6 max.) to a  
single base unit.  
R Optional handsets may be a different color  
from that of the supplied handsets.  
 
4
   
Introduction  
For your future reference  
We recommend keeping a record of the following information to assist with any repair under  
warranty.  
Serial No.  
Date of purchase  
(found on the rear of the base unit)  
Name and address of dealer  
Attach your purchase receipt here.  
Trademarks  
R Google, Android, Google Play and other marks are trademarks of Google Inc.  
®
R The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of  
such marks by Panasonic Corporation is under license.  
®
R Wi-Fi is a registered mark of the Wi-Fi Alliance.  
R microSDHC Logo is a trademark of SD-3C, LLC.  
R All other trademarks identified herein are the property of their respective owners.  
Notice  
R The term “apps” is used in this document to refer to programs that are installed on the handset.  
R The handset supports microSD and microSDHC memory cards. In this document, the term  
“microSD card” is used as a generic term for any of the supported cards.  
R The illustrations and screenshots shown in this document are for reference only and may differ  
from the appearance of the actual product.  
R Information in this document is subject to change without notice.  
5
 
Important Information  
such devices to malfunction resulting in an  
accident.  
R Do not allow the AC adaptor or telephone  
line cord to be excessively pulled, bent or  
placed under heavy objects.  
R Keep all accessories, including the  
microSD card, out of the reach of children  
to prevent swallowing.  
For your safety  
To prevent severe injury and loss of life/  
property, read this section carefully before  
using the product to ensure proper and safe  
operation of your product.  
WARNING  
Operating safeguards  
R Unplug the product from power outlets  
before cleaning. Do not use liquid or  
aerosol cleaners.  
Power connection  
R Use only the power source marked on the  
product.  
R Do not disassemble the product.  
R Do not spill liquids (detergents, cleansers,  
etc.) onto the telephone line cord plug, or  
allow it to become wet at all. This may  
cause a fire. If the telephone line cord plug  
becomes wet, immediately pull it from the  
telephone wall jack, and do not use.  
R Do not leave this product near heat sources  
(such as heaters, kitchen stoves, etc.), in  
direct sunlight, or in a car under blazing  
sun. It should not be placed in rooms where  
the temperature is less than 0 °C (32 °F) or  
greater than 40 °C (104 °F).  
R Do not overload power outlets and  
extension cords. This can result in the risk  
of fire or electric shock.  
R Completely insert the AC adaptor/power  
plug into the power outlet. Failure to do so  
may cause electric shock and/or excessive  
heat resulting in a fire.  
R Regularly remove any dust, etc. from the  
AC adaptor/power plug by pulling it from  
the power outlet, then wiping with a dry  
cloth. Accumulated dust may cause an  
insulation defect from moisture, etc.  
resulting in a fire.  
R Unplug the product from power outlets if it  
emits smoke, an abnormal smell, or makes  
an unusual noise. These conditions can  
cause fire or electric shock. Confirm that  
smoke has stopped emitting and contact us  
R Unplug from power outlets and never touch  
the inside of the product if its casing has  
been broken open.  
R To prevent possible hearing damage, do  
not listen at high volume levels for long  
periods.  
R Do not use this product at refueling points.  
Observe restrictions on the use of radio  
equipment in fuel depots, chemical plants  
or where blasting operations are in  
progress.  
R To avoid damage or malfunction, do not  
modify the microSD card or touch the  
card’s gold-colored contacts.  
R While driving, follow the traffic regulations in  
your area regarding the use of this product.  
R RF signals may affect electronic systems in  
motor vehicles (such as fuel injection  
systems, air bag systems, etc.) that have  
been improperly installed or are  
R Never touch the plug with wet hands.  
Danger of electric shock exists.  
R The AC adaptor should only be used  
indoors.  
Installation  
R This product is not water-resistant. To  
prevent the risk of fire or electrical shock,  
do not expose the product to rain or any  
type of moisture.  
R Do not place or use this product near  
automatically controlled devices such as  
automatic doors and fire alarms. Radio  
waves emitted from this product may cause  
inadequately shielded. For more  
information, consult the manufacturer of  
your vehicle or its equipment.  
6
 
 
Important Information  
R Turn the product off when boarding an  
airplane. Await instructions from flight staff  
regarding the use of electronic devices  
before turning the product on, and make  
sure you turn on the product’s airplane  
mode. Using this product in an aircraft may  
be hazardous to the aircraft’s operation and  
disrupt wireless communication, and may  
also be illegal.  
facilities may be using equipment that could  
be sensitive to external RF energy.  
CAUTION  
Installation and location  
R Never install telephone wiring during an  
electrical storm.  
R This product is capable of producing bright  
flashing lights, which may cause seizures  
or blackouts.  
R Never install telephone line jacks in wet  
locations unless the jack is specifically  
designed for wet locations.  
R To prevent serious damage to this product,  
avoid strong impacts and rough handling.  
R The screen is made from glass. This glass  
can break if the product is dropped on a  
hard surface or receives a substantial  
impact.  
R Do not expose the skin to this product for a  
long period of time. Using this product with  
skin exposed to the heat generated by the  
product or AC adaptor for a long period of  
time can cause low-temperature burns.  
R Although the product features GPS  
functionality, it cannot be used as  
R Never touch uninsulated telephone wires or  
terminals unless the telephone line has  
been disconnected at the network interface.  
R Use caution when installing or modifying  
telephone lines.  
R The AC adaptor is used as the main  
disconnect device. Ensure that the AC  
outlet is installed near the product and is  
easily accessible.  
R This product is unable to make calls when:  
– the handset battery needs recharging or  
has failed.  
– there is a power failure.  
navigation equipment for aircraft, vehicles  
or people, or as a high-accuracy surveying  
device. We do not take any responsibility  
for any loss resulting from the use of the  
GPS function for these purposes, or  
resulting from inaccurate readings or  
information caused by external factors such  
as malfunction, operator error, or power  
failure (including battery shortage).  
Battery  
R Use only the specified battery.  
R Do not open or mutilate the battery.  
Released electrolyte from the battery is  
corrosive and may cause burns or injury to  
the eyes or skin. The electrolyte is toxic and  
may be harmful if swallowed.  
R Exercise care when handling the battery.  
Do not allow conductive materials such as  
rings, bracelets, or keys to touch the  
battery, otherwise a short circuit may cause  
the battery and/or the conductive material  
to overheat and cause burns.  
R Charge the battery in accordance with the  
instructions and limitations specified in this  
manual.  
R Only use a compatible charger to charge  
the battery. Do not tamper with the charger.  
Failure to follow these instructions may  
cause the battery to swell or explode.  
R Do not subject the battery to mechanical  
shock.  
Medical  
R Consult the manufacturer of any personal  
medical devices, such as pacemakers or  
hearing aids, to determine if they are  
adequately shielded from external RF  
(radio frequency) energy.  
DECT features operate between 1.92 GHz  
and 1.93 GHz with a peak transmission  
power of 115 mW.  
Wi-Fi features operate between 2.412 GHz  
and 2.462 GHz with a peak transmission  
power of 25 mW.  
R Turn off this product when in health care  
facilities in accordance with any regulations  
posted in the area. Hospitals or health care  
R Keep the battery out of the reach of  
children.  
R Keep the battery clean and dry.  
7
 
Important Information  
R Wipe the battery terminals with a clean dry  
cloth if they become dirty.  
R Do not continuously charge the battery for a  
prolonged period of time.  
R Remove the battery from the product if the  
product will not be used for a prolonged  
period of time.  
For best performance  
Base unit location/avoiding noise  
The base unit and other compatible Panasonic  
units use radio waves to communicate with  
each other.  
Attention:  
R For maximum coverage and noise-free  
communications, place your base unit:  
– at a convenient, high, and central  
location with no obstructions between  
the handset and base unit in an indoor  
environment.  
– away from electronic appliances such as  
TVs, radios, personal computers,  
wireless devices, or other phones.  
– facing away from radio frequency  
transmitters, such as external antennas  
of mobile phone cell stations. (Avoid  
putting the base unit on a bay window or  
near a window.)  
The lithium ion/polymer battery you have  
purchased is recyclable.  
Please call 1-800-8-BATTERY  
(1-800-822-8837) for information on how to  
recycle this battery.  
R Coverage and voice quality depends on the  
local environmental conditions.  
R If the reception for a base unit location is  
not satisfactory, move the base unit to  
another location for better reception.  
Important safety  
instructions  
When using your product, basic safety  
precautions should always be followed to  
reduce the risk of fire, electric shock, and  
injury to persons, including the following:  
1. Do not use this product near water for  
example, near a bathtub, washbowl,  
kitchen sink, or laundry tub, in a wet  
basement or near a swimming pool.  
2. Avoid using a telephone (other than a  
cordless type) during an electrical storm.  
There may be a remote risk of electric  
shock from lightning.  
Environment  
R Keep the product away from electrical noise  
generating devices, such as fluorescent  
lamps and motors.  
R The product should be kept free from  
excessive smoke, dust, high temperature,  
and vibration.  
R Do not place heavy objects on top of the  
product.  
R When you leave the product unused for a  
long period of time, unplug the product from  
the power outlet.  
3. Do not use the telephone to report a gas  
leak in the vicinity of the leak.  
R The maximum calling distance may be  
shortened when the product is used in the  
following places: Near obstacles such as  
hills, tunnels, underground, near metal  
objects such as wire fences, etc.  
R Operating the product near electrical  
appliances may cause interference. Move  
away from the electrical appliances.  
4. Use only the power cord and batteries  
indicated in this manual. Do not dispose of  
batteries in a fire. They may explode.  
Check with local codes for possible special  
disposal instructions.  
SAVE THESE INSTRUCTIONS  
8
 
   
Important Information  
Routine care  
Notice  
R Wipe the outer surface of the product  
with a soft moist cloth.  
R Do not use benzine, thinner, or any  
abrasive powder.  
Other information  
CAUTION: Risk of explosion if battery is  
replaced by an incorrect type. Dispose of used  
batteries according to the instructions.  
Notice for downloading software or  
upgrading the operating system  
R Product functions and operating procedures  
may change and certain applications may  
not function any longer if the product’s  
operating system is upgraded.  
R Confirm the safety and security of software  
before downloading or installing it on this  
product. Installing malware or viruses can  
cause malfunction and the disclosure of  
any private information stored in this  
product, or may cause excessive sound  
volume.  
End-user license  
This is a legal agreement between you and  
Panasonic System Networks Co., Ltd.  
(“Panasonic”) with respect to the software  
installed in and/or delivered by the Panasonic  
Premium Design Phone with Touchscreen.  
Carefully read all the terms of this agreement  
prior to using this product. Using this product  
indicates your acceptance of these terms.  
Copyright:  
Notice on disposal  
Disposal may be regulated in your community  
due to environmental considerations. For  
disposal or recycling information, please visit  
Panasonic website:  
or call 1-888-769-0149.  
The software is protected by copyright laws  
and international treaty provisions, and all  
other applicable laws. You acknowledge that  
you are receiving only a limited license to use  
the software and related documentation, and  
that you shall obtain no title, ownership nor  
any other rights in or to the software and its  
related documentation, all of which title and  
rights shall remain with Panasonic or its  
licensor.  
Notice for product disposal, transfer,  
or return  
R This product can store your private/  
confidential information. To protect your  
privacy/confidentiality, we recommend that  
you erase information such as phonebook  
or caller list entries from the memory before  
you dispose of, transfer, or return the  
product.  
License:  
1. You may use the software installed in and/  
or delivered by this product.  
2. You may transfer your rights under this  
license agreement on a permanent basis,  
9
 
   
Important Information  
provided that you transfer this agreement,  
all copies of the software, all related  
documentation and your Panasonic  
Premium Design Phone with Touchscreen,  
and the recipient thereof agrees to the  
terms of this agreement.  
damages resulting from the use of this  
product. This product can download, store,  
forward, and receive additional content, such  
as applications, ringtones, contact information,  
and media files. The use of such content may  
be restricted or prohibited by the rights of third  
parties, including but not limited to restriction  
under applicable copyright laws. You are  
entirely responsible for additional content that  
you download to or forward from this product;  
Panasonic is not responsible for such content  
or its use. Before using such content, it is your  
responsibility to verify that your intended use  
is properly licensed or is otherwise authorized.  
Panasonic does not warrant or guarantee the  
accuracy, integrity or quality of any additional  
content or any other third-party content. Under  
no circumstances will Panasonic be liable in  
any way for the improper use of additional  
content or other third-party content by this  
product or its operator. This document and  
any related product documentation may refer  
to services and applications that are provided  
by third parties. The use of such services or  
programs may require separate registration  
with the third-party provider and may be  
subject to additional terms of use. For  
Restrictions:  
You may not reverse engineer, decompile or  
disassemble the software, except as expressly  
permitted by applicable law. You may not use,  
copy, modify, alter, rent, lease or transfer the  
software, its related documentation, or any  
copies thereof, in whole or in part, except as  
expressly provided in this agreement. You  
may not export the software in contravention  
of any applicable U.S. or foreign export laws  
and regulations.  
Open source software  
notice  
Parts of this product use open source software  
supplied based on the relevant conditions of  
the Free Software Foundation’s GPL and/or  
LGPL and other conditions. Please read all  
license information and copyright notices  
related to the open source software used by  
this product. This information is available at  
the following web page:  
applications accessed on or through a  
third-party web site, please review the web  
site’s terms of use and applicable privacy  
policy in advance.  
At least three (3) years from delivery of this  
product, Panasonic System Networks Co.,  
Ltd. will give to any third party who contacts us  
at the contact information provided below, for  
a charge of no more than the cost of  
physically distributing source code, a complete  
machine-readable copy of the corresponding  
source code and the copyright notices  
covered under the GPL and the LGPL. Please  
note that software licensed under the GPL and  
the LGPL is not under warranty.  
Specifications  
Connectivity  
R DECT 6.0 (Digital Enhanced Cordless  
Telecommunications 6.0)  
R Wi-Fi: IEEE 802.11b/g/n  
R Bluetooth: version 3.0, Class 2  
R USB: version 2.0  
Frequency range  
R DECT: 1.92 GHz to 1.93 GHz  
R Wi-Fi: 2.412 GHz to 2.462 GHz (channels 1  
to 11)  
RF transmission power  
R DECT: 115 mW (peak transmission power)  
R Wi-Fi: 25 mW (peak transmission power)  
Handset operating system  
R Android™ 4.0, Ice Cream Sandwich  
Hardware  
Disclaimer  
Panasonic System Networks Co., Ltd.  
(“Panasonic”) shall not be liable for loss of  
data or other incidental or consequential  
10  
 
       
Important Information  
R Display: TFT color 3.5-inch (HVGA:  
320 ´ 480 pixels), capacitive touch screen  
R Front camera: 0.3 M  
R Memory card: microSD, microSDHC up to  
32 GB (not supplied)  
Battery  
R Lithium Ion (Li-Ion) 3.7 V/1,450 mAh  
Talk time  
R Landline calls: up to 10 hours  
Standby time  
R Up to 220 hours  
Power source  
R 120 V AC, 60 Hz  
Base unit power consumption  
R Standby: approx. 0.4 W  
R Maximum: approx. 0.8 W  
Charger power consumption  
R Standby: approx. 0.1 W  
R Maximum: approx. 4.0 W  
Operating conditions  
R 0 °C–40 °C (32 °F–104 °F), 20 %–80 %  
relative air humidity (dry)  
Charging conditions  
R 5 °C–40 °C (41 °F–104 °F)  
11  
 
Getting Started  
Preparing the base unit  
A
B
C
D
Insert the AC adaptor plug firmly into the  
base unit.  
D
Secure the cord by wrapping around the  
hook.  
Connect the AC adaptor to the power  
outlet.  
E
D
C
Insert the telephone line cord into the  
base unit and the single-line telephone  
jack (RJ11C) until you hear a click.  
E
DSL/ADSL service users only: Connect  
your DSL/ADSL filter (not supplied).  
A
Note:  
R Use only the supplied Panasonic AC  
adaptor PNLV226.  
R Use only the supplied telephone line cord.  
B
Preparing the charger  
A
Insert the AC adaptor plug to the unit until  
you hear a click.  
B
B
Connect the AC adaptor to the power  
outlet.  
Note:  
A
R Use only the supplied Panasonic AC  
adaptor PNLV226K.  
 
12  
       
Getting Started  
Preparing the handset  
Inserting a microSD card and the battery  
A microSD card (not supplied) allows you to expand the handset’s storage capabilities.  
Important:  
R When removing the battery, make sure you turn off the handset first.  
R To avoid loss of data or malfunction, do not damage, carelessly handle, or short-circuit the  
gold-colored contacts of the microSD card.  
1
Remove the handset’s cover.  
2
3
4
Open the microSD card cover by sliding it  
toward the nearest side of the handset  
(A) and then lifting up (B).  
B
A
Insert the microSD card with the  
gold-colored contacts facing down, close  
the microSD cover (A), and then gently  
slide the cover toward the opposite side  
of the handset (B).  
A
B
Insert the battery (A) and lower it into the  
handset (B).  
B
A
 
13  
     
Getting Started  
5
Attach the cover.  
Charging the handset  
Charge the handset for about 5 hours before initial use. The charge indicator (A) lights while the  
handset is charging and turns off when the handset is fully charged.  
Important:  
R If the handset is placed into the charger while talking on the phone, the call is not  
disconnected.  
A
A
or  
Connect a USB cable (not supplied)  
Place the handset into the charger.  
directly to the handset.  
Battery power icon  
When the screen is turned on, the battery icon in the upper-right corner of the screen indicates  
the battery power as described below.  
®
®
®
Very low  
Fully charged  
Note:  
R When the handset is charging,  
is displayed inside the battery power icon.  
 
14  
     
Getting Started  
R You can also check the percentage of battery power remaining. From the home screen, tap  
® [System settings] ® [Battery].  
Information about power and charging  
AC adaptor connection  
R The AC adaptor must remain connected at all times. (It is normal for the adaptor to feel warm  
during use.)  
R The AC adaptor should be connected to a vertically oriented or floor-mounted AC outlet. Do  
not connect the AC adaptor to a ceiling-mounted AC outlet, as the weight of the adaptor may  
cause it to become disconnected.  
Power failure  
R The unit will not work during a power failure. We recommend connecting a corded-type  
telephone (without AC adaptor) to the same telephone line or to the same telephone line jack  
using a Panasonic T-adaptor (page 3).  
Battery use and replacement  
R Use only the supplied battery. For replacement, use only the Panasonic rechargeable battery  
noted on page 3.  
R The battery might swell when its life is close to an end. This is dependent on the usage  
conditions and is not a problem.  
Battery charging  
R It is normal for the handset to feel warm during charging.  
R Clean the charge contacts of the handset, base unit, and charger with a soft and dry cloth  
once a month. Before cleaning the unit, disconnect from power outlets and any telephone line  
cords. Clean more often if the unit is exposed to grease, dust, or high humidity.  
Saving battery power  
R The amount of time you can use the handset before the battery needs to be charged varies  
depending on how you are using it. Each of the following can help you save battery power.  
– Turn off the screen when you are not using the handset (page 17).  
– Use the control panel (page 20) to turn off the handset’s Wi-Fi, GPS, and Bluetooth  
features.  
– When you are away from home, use the control panel (page 20) to turn off the handset’s  
DECT connection to the base unit. Note that if you do not turn the connection back on when  
you return home, you will not be able to make or receive calls using the handset.  
15  
 
   
Getting Started  
Getting to know your phone system  
Handset overview  
A
B
C
D
Headset jack  
Power button  
Charge indicator  
Volume button (  
Touchscreen  
Micro USB jack  
Front camera  
Receiver  
A
B
G
H
C
D
and  
)
E
F
G
H
I
J
K
L
(menu) button  
Home button  
(back) button  
Microphone  
I
E
F
J
K
L
M
N
Speaker  
Charge contacts  
M
N
Home button  
You can display the home screen at any time by pressing the home button.  
16  
 
 
Getting Started  
Navigation buttons  
(menu) button: Displays a list of options available in the current screen.  
(back) button: Returns to the previous screen or closes the current dialog box, menu,  
on-screen keyboard, etc.  
Note:  
R The  
handset next to the home button, and turn off if you do not use them for a while. To display the  
and buttons after they have turned off, simply touch the area of the handset where they  
and  
buttons are displayed in most screens. They appear at the bottom of the  
would normally be displayed.  
Base unit overview  
A
M
N (locator) button  
Handsets registered to the base unit will  
ring when you press this button. This can  
be useful when you want to locate a  
misplaced handset.  
A
Turning the handset on and off  
To turn the handset on, press and hold the power button on the top of the handset. If the lock  
screen appears, unlock the screen (page 17).  
To turn the handset off, press and hold the power button on the top of the handset, and then tap  
[Power off] ® [OK].  
Note:  
R The first time you turn on the handset, the setup wizard is displayed (page 18).  
Turning the screen on and off  
You can turn the screen off to save battery power and prevent accidental operation. While the  
screen is turned off, you can still receive calls, messages, etc. Any apps that were in use when  
the screen was turned off continue to run.  
To turn the screen on and off, press the power button on the top of the handset. You can also  
turn the screen on by pressing the home button.  
Unlocking the screen  
When you turn the screen on, the lock screen may be displayed. This screen prevents you from  
accidentally tapping the handset and operating it unintentionally. When the default lock screen is  
displayed, you can unlock the screen by dragging the lock icon toward the unlock icon or toward  
the icon of the desired action.  
17  
 
       
Getting Started  
Setup wizard  
The first time you turn on the handset, the setup wizard prompts you to configure the following  
settings. Follow the on-screen instructions and configure each item as needed.  
1
2
3
Select the language.  
Configure date and time settings.  
Select the desired automatic time adjustment setting.  
R If you select [Use network provided time], an Internet connection is needed for the  
handset to adjust its date and time setting automatically.  
4
5
Add or create a Google account.  
Configure Wi-Fi settings (displayed only if you choose to configure a Google account).  
Note:  
R Some items may be displayed in English regardless of the display language setting.  
Setting up a Google account  
Configuring your handset to synchronize with your Google account is an easy way to synchronize  
contacts and other information between different devices, such as computers or smartphones,  
and your phone system’s handset. For example, you can use your computer to add your contacts  
to your Google account, and then configure the handset to synchronize with your Google  
account. Your contacts will be automatically downloaded to your handset.  
The setup wizard will prompt you to either add your existing Google account information to the  
handset or create a new account. You can skip this step if desired. To configure Google account  
settings later, see page 44.  
Note:  
R An Internet connection is required to configure a Google account. If you choose to use or  
create a Google account during the setup wizard, you will be prompted to enter Wi-Fi  
information so that the handset can connect to the Internet.  
Wi-Fi settings  
If you have a wireless router and an Internet connection, you can configure the handset to  
connect to your Wi-Fi network and access the Internet for synchronizing your handset with your  
Google account, using the [Browser] app to view web pages, etc. If the setup wizard prompts  
you to enter Wi-Fi information, use the following procedure. To configure these settings later, see  
1
Select a Wi-Fi network.  
R If the desired Wi-Fi network is not displayed, you may need to enter the network name  
(also called the “SSID”) manually. See page 44 for more information.  
2
3
Enter the password if you are connecting to a secure Wi-Fi network.  
Tap [Connect].  
18  
 
   
Getting Started  
Home screen  
The home screen is the main screen from which you can launch apps, such as the phone,  
camera, and web browser, and check widgets. It’s available any time by simply pressing the  
home button. You can customize the home screen to suit your needs, and add, move, and  
remove items as desired.  
Browsing the home screen  
The home screen contains multiple pages of app icons and widgets. Flick the screen left and  
right to view other pages. To open an app, tap the app’s icon.  
Moving an item on the home screen  
1
2
Tap and hold the item.  
Drag the item to the new location.  
R You can move the item to another page by dragging the item to the left or right edge of  
the screen.  
Using the app list  
The app list gives you access to all the apps and widgets stored on the handset. You can view  
the app list by tapping  
in the home screen. Similar to the home screen, the app list also  
contains multiple pages that you can view by flicking the screen left and right.  
Use the following procedure to add an item in the app list to the home screen.  
1
Browse to the page of the home screen where you want to add an app or widget, and then  
tap  
.
2
3
Browse to the page of the app list that contains the desired item.  
Tap and hold the item.  
R The screen switches to the home screen.  
4
Drag the item and drop it on the home screen.  
Erasing an item from the home screen  
1
2
Tap and hold the item.  
Drag the item and drop it on [Remove] at the top of the screen.  
19  
 
     
Getting Started  
Status and notifications  
Status bar  
The status bar is displayed at the top of the handset’s screen when using most apps. It displays  
the time and provides icons and other indicators that let you know the status of the handset’s  
battery, network signal strength, and certain features of the handset.  
See page 56 for a list of commonly used status icons and their meanings.  
Notifications panel  
The notifications panel provides detailed information about incoming email messages, missed  
calls, calendar events, etc. You can open the notifications panel by sliding your finger down from  
the top to the bottom of the screen. To close the notifications panel, slide your finger up from the  
bottom to the top of the screen. While the notifications panel is open, you can tap a notification  
and open the corresponding app, and some notifications can be removed by flicking them left or  
right.  
See page 57 for a list of commonly used notification icons and their meanings.  
Control panel  
The control panel is displayed at the top of the notifications panel and allows you to change  
settings for certain features quickly without switching to another screen. Simply tap the feature  
icons that are displayed in the control panel to toggle through the available settings. You can see  
more settings by flicking the control panel left and right.  
See page 58 for a list of the settings available in the control panel.  
Landline app  
The [Landline] app is displayed by default on the handset’s home screen, and allows you to  
access commonly used features of your phone system.  
20  
 
               
Getting Started  
Allows you to make intercom calls  
Allows you to change certain features of your phone system  
Allows you to use the phone system’s answering system (KX-PRX120 only)  
Allows you to access the base unit’s call log  
Allows you to use the base unit’s key detector feature  
Starting the [Landline] app  
Tap [Landline] in the home screen or app list.  
21  
 
Phone Features  
Making calls  
You can use the [Phone] app to make and receive calls, check your call logs, and use services  
provided by your phone service provider.  
The [Phone] app consists of the following tabs.  
Used to dial manually, make intercom calls, etc.  
Used to check the call log (page 25).  
Used to quickly browse for a person stored in your contacts (page 28).  
Important:  
R When the handset is connected to the base unit,  
is displayed in the status bar. If this icon is  
not displayed, the handset cannot make or receive calls.  
R If the handset is placed into the charger while talking on the phone, the call is not  
disconnected.  
Dialing manually  
1
2
3
Tap [Phone] in the home screen or app list.  
Select the tab at the top of the screen.  
Enter the phone number and then tap  
R To erase a number, tap  
R To enter a dialing pause, tap and hold  
When finished, tap to end the call.  
at the bottom of the screen.  
.
.
4
Searching while dialing manually  
As you enter digits on the keypad, the handset searches for items in the handset call log and  
phonebook that match the entered digits. You can display the matched items by tapping , and  
you can call an item by tapping  
next to it.  
Calling a contact  
You can add contacts to the handset by adding them manually (see page 28) or by  
synchronizing the handset with your Google account (see page 44).  
1
2
Tap [Phone] in the home screen or app list.  
Select the tab at the top of the screen.  
3
4
Tap the desired contact.  
When finished, tap  
to end the call.  
 
22  
   
Phone Features  
Adding a phone number to your contacts while dialing  
1
2
After dialing a number manually, tap  
.
To add the number to an existing contact:  
→ Tap the desired contact.  
To add the number to a new contact:  
→ Tap [CREATE NEW CONTACT].  
3
4
If prompted, follow the on-screen instructions to determine where the contact will be saved.  
R Contacts can be stored in the handset’s memory or synchronized with your Google  
account.  
R Tap [Add new account] (if displayed) if you want to register a Google account to the  
handset. You can also register an account later (page 44).  
Enter or edit the information as needed and tap [DONE].  
Using other features during a call  
Speakerphone  
Tap  
to turn on the speakerphone during a call. Tap  
again to switch back to the receiver.  
Receiver or speaker volume  
Press the volume button up ( ) and down ( ) repeatedly during a call.  
Mute  
Tap  
Tap  
during a call to mute the handset’s microphone so that the other party cannot hear you.  
again to turn the mute off.  
Hold  
Tap  
during a call to place the call on hold so that you and the other party cannot hear each  
other. Tap  
again to return to the call.  
R The handset sounds an alarm if a call is held for 9 minutes. If the call remains on hold, the  
alarm sounds again 30 seconds later (i.e., after 9 minutes and 30 seconds of being on hold).  
The call is disconnected 30 seconds later if it continues to be on hold (i.e., after 10 minutes of  
being on hold).  
Flash  
Tap [FLASH] to use call waiting and answer a second call or switch between calls (page 25).  
You can change the flash time if necessary (page 42).  
Temporary tone dialing (for rotary/pulse phone service users)  
Press  
to switch to tone dialing mode and then dial the numbers as desired.  
23  
 
           
Phone Features  
Activating the screen during a call  
The handset’s proximity sensor detects when you raise the phone to your ear and automatically  
turns off the screen. This not only saves battery power, but also prevents you from inadvertently  
operating the screen while talking. The screen turns on again when you move the handset away  
from your ear.  
You can also turn the screen off and on manually when on a call by pressing the power button on  
the top of the handset.  
Note:  
R If you turn off the screen while on a call, the call will continue.  
Keypad  
Tap  
during a call if you need to enter numbers, such as when navigating a call center’s voice  
guided menu system. Tap  
to hide the keypad.  
Answering calls  
Answering a call  
1
2
When a call is being received, tap  
Tap to end the call.  
and drag it to  
.
Choosing not to answer a call  
When a call is being received, tap  
and drag it to  
. The handset stops ringing.  
Ringer volume  
Press the volume button up ( ) and down ( ) repeatedly to adjust the ringer volume. While the  
handset is ringing, press the button up or down to turn the ringer off temporarily.  
Changing ringtone and audio settings quickly  
1
2
Press and hold the power button on the top of the handset.  
Select the desired audio profile.  
Selects the [Silent] audio profile. The ringer is turned off.  
Selects the [General] audio profile. Your customized ringtone and audio  
settings are used (page 39).  
Note:  
R For details about ringtones and audio settings, see page 39.  
 
24  
     
Phone Features  
Answering a second call (call waiting)  
If you receive a second call while you are talking on the phone, the handset will let you know by  
sounding a call waiting tone. If caller information is also received, you can confirm the information  
on the screen and answer the second call if desired.  
Important:  
R You may need to subscribe to your phone service provider’s call waiting service in order to  
answer a second call. Consult your phone service provider for information about this feature.  
1
2
When you hear the call waiting tone, tap [FLASH].  
To switch between calls, tap [FLASH] again.  
Using the call logs  
The handset and base unit each log your calls, allowing you to check a record of your calls. The  
following symbols are used to indicate each type of call stored in the call logs.  
Important:  
R Caller ID is required to log missed and answered calls (page 44).  
Call log  
Icon  
(blue)  
Meaning  
Handset call  
Missed call  
Answered call  
log  
(green)  
(red)  
Outgoing call  
Missed call  
Base unit call  
log  
Answered call or missed  
call that has been confirmed  
(blue)  
*1 The handset call log can only log calls that are received while the handset is connected to  
the base unit.  
Checking your missed calls  
When you have a missed call,  
is displayed in the status bar and notifications panel. To view  
the missed call, open the notifications panel (page 20) and tap the missed call notification.  
Using the handset call log  
Making a call from the handset call log  
1
2
Tap [Phone] in the home screen or app list.  
Select the tab at the top of the screen.  
Select the type of calls you want to view by tapping the desired tab.  
Tap next to the phone number or person you want to call.  
When finished, tap to end the call.  
3
4
5
 
25  
           
Phone Features  
Adding information from the handset call log to your contacts  
1
2
Tap [Phone] in the home screen or app list.  
Select the tab at the top of the screen.  
3
4
Select the type of calls you want to view by tapping the desired tab.  
Tap the desired name or phone number and then tap [Add to contacts].  
R [Add to contacts] is not displayed if the selected call log entry has already been added  
to your contacts.  
5
6
To add the number to an existing contact:  
→ Tap the desired contact.  
To add the number to a new contact:  
→ Tap [CREATE NEW CONTACT].  
If prompted, follow the on-screen instructions to determine where the contact will be saved.  
R Contacts can be stored in the handset’s memory or synchronized with your Google  
account.  
R Tap [Add new account] (if displayed) if you want to register a Google account to the  
handset. You can also register an account later (page 44).  
7
Enter or edit the information as needed and tap [DONE].  
Erasing the handset call log  
1
2
Tap [Phone] in the home screen or app list.  
Select the tab at the top of the screen.  
Select the type of calls you want to view by tapping the desired tab.  
Tap ® [Delete].  
Select the desired entries.  
3
4
5
R Tap  
to select all entries. Tap  
to deselect all entries.  
6
Tap  
® [OK].  
Using the base unit call log  
Making a call from the base unit call log  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Call log list].  
R The handset connects to the base unit.  
3
4
Tap  
next to the phone number or person you want to call.  
to end the call.  
When finished, tap  
Erasing the base unit call log  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Call log list].  
R The handset connects to the base unit.  
 
26  
 
Phone Features  
3
To erase information for one call:  
→ Select the desired call and then tap  
To erase information for all calls:  
® [Delete from call log].  
→ Tap  
® [Delete all calls] ® [OK].  
Editing a caller’s phone number before calling  
You can edit a phone number in the base unit call log by removing its area code and/or the long  
distance code “1”.  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Call log list].  
R The handset connects to the base unit.  
3
4
Tap the desired name or phone number and then tap  
® [Edit number before call].  
Tap [Edit] repeatedly until the phone number is displayed in the desired format.  
Automatically editing caller phone numbers  
The base unit can automatically edit the phone numbers of incoming calls by removing their area  
codes and/or the long distance code “1”. Phone numbers are edited automatically based on their  
area codes.  
Important:  
R Caller ID is required to use this feature (page 44).  
Turning this feature on or off  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Initial settings].  
R The handset connects to the base unit.  
3
4
Tap [Caller ID edit].  
Select the desired setting.  
Selecting the phone numbers to be automatically edited  
Make sure this feature is turned on, and then edit and call back a phone number in the base unit  
call log that contains the desired area code (page 27).  
Note:  
R Phone numbers from the 4 most recently edited area codes are automatically edited.  
27  
 
     
Phonebook Features  
Adding contacts  
You can use the [People] app to store all your contact information in the handset. Entries (also  
called “contacts”) contain information about your friends, family, and colleagues, such as their  
addresses, phone numbers, and email addresses.  
Note:  
R If you have a Google account and an Internet connection, you can synchronize your contacts  
with the handset automatically (page 44).  
Adding a contact manually  
1
2
Tap [People] in the home screen or app list.  
Tap  
.
3
If prompted, follow the on-screen instructions to determine where the contact will be saved.  
R Contacts can be stored in the handset’s memory or synchronized with your Google  
account.  
R Tap [Add new account] (if displayed) if you want to register a Google account to the  
handset. You can also register an account later (page 44).  
4
Enter the information as needed.  
R To add an image, tap the image icon.  
R To undo the changes you have made, tap  
® [Discard] ® [OK]. Note that if you tap  
, the changes will be saved.  
R To add the new contact information to an existing contact, tap  
® [Join].  
5
Tap [DONE].  
Note:  
R If you store domestic and/or international phone numbers in your contacts using “+” and the  
country code, store the phone number conversion codes in the base unit so that phone  
numbers will be dialed correctly (page 42).  
Adding yourself to your contacts  
1
2
Tap [People] in the home screen or app list.  
Tap [Set up my profile].  
R If [Set up my profile] is not displayed, tap the content displayed under [ME], and then  
tap  
® [Edit].  
3
4
Enter the information as needed.  
Tap [DONE].  
Calling contacts  
Searching for a contact  
1
Tap [People] in the home screen or app list.  
 
28  
     
Phonebook Features  
2
Tap  
and then enter the search text.  
R You can also scroll using the slider on the right side of the screen to search for a contact  
by first letter.  
Calling or emailing a contact  
1
2
Tap [People] in the home screen or app list.  
Tap the contact and then select the desired method of communication.  
Managing contacts  
Editing a contact  
1
2
3
4
Tap [People] in the home screen or app list.  
Select the desired contact and then tap  
Edit the information as needed.  
Tap [DONE].  
® [Edit].  
Erasing a contact  
1
2
Tap [People] in the home screen or app list.  
Select the desired contact and then tap ® [Delete] ® [OK].  
Speed dialing  
You can assign phone numbers stored in your contacts to the dial keys 2 to 9, and then dial  
those phone numbers by pressing and holding the dial keys in the [Phone] app.  
1
2
3
Tap [Phone] in the home screen or app list.  
Tap ® [Speed dial].  
Select an unused speed dial location.  
R To erase a speed dial assignment, tap  
® [Remove].  
4
Select the desired contact.  
 
29  
     
Answering System Features (KX-PRX120 only)  
Message recording features  
The following features can record your missed calls for you.  
– The base unit’s answering system (KX-PRX120 only; described in this section)  
– Your phone service provider’s voicemail service (page 45)  
Answering system  
The base unit’s answering system can answer calls after a certain number of rings. When it  
answers a call, it plays a greeting message and can then record caller messages. Messages are  
stored in the base unit, and you can play them using a handset when at home or remotely by  
using an outside telephone. The answering system cannot answer calls if you are talking on the  
phone.  
Recording capacity  
The total recording capacity is about 38 minutes. A maximum of 64 messages can be recorded.  
Note:  
R The following occur if the recording memory becomes full.  
[Memory full] will be displayed when the answering system is turned on or off.  
– A beep will sound.  
– A memory full announcement will be heard.  
– If you use a pre-recorded greeting message, the base unit will answer calls with a different  
pre-recorded message that asks callers to call again later. (If you have recorded your own  
greeting message, it will continue to be played for callers.) No new messages will be  
recorded.  
Turning the answering system on and off  
The answering system is already turned on at the time of purchase.  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Answering system].  
R The handset connects to the base unit.  
3
Turn the [Answer] switch on or off.  
R
is displayed in the status bar while the answering system is turned on.  
Greeting messages  
Recording a greeting message  
By default, the answering system uses a pre-recorded greeting message. You can record your  
own greeting message if you prefer.  
1
Tap [Landline] in the home screen or app list.  
 
30  
               
Answering System Features (KX-PRX120 only)  
2
Tap [Answering system].  
R The handset connects to the base unit.  
3
4
5
Tap [Greeting] ® [Record greeting].  
Tap [OK] and speak your message after the beep.  
Tap  
to stop recording and save your new greeting message.  
R Your new greeting message is played back for confirmation.  
Playing your greeting message  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Answering system].  
R The handset connects to the base unit.  
3
Tap [Greeting] ® [Play greeting].  
Erasing your greeting message  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Answering system].  
R The handset connects to the base unit.  
3
Tap [Greeting] ® [Reset to default greeting] ® [OK].  
R A pre-recorded greeting message will be used until you record a new greeting.  
Playing your messages  
is displayed in the status bar and notifications panel when the answering system has recorded  
new messages. You can access the answering system by tapping this icon in the notifications  
panel.  
Playing messages  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Answering system].  
R The handset connects to the base unit.  
R The number of messages is displayed at the top of the screen.  
3
To play all new messages:  
→ Tap [Play new message].  
To play all messages:  
→ Tap [Play all messages].  
To play a specific message:  
→ Tap [Message list] and then tap  
next to the desired message.  
Note:  
R Messages that have been played have a checkmark next to them in the message list.  
31  
 
   
Answering System Features (KX-PRX120 only)  
Using message playback controls  
The following controls are available when playing messages.  
Tap to stop playback.  
Tap to skip to the previous message (if tapped within the first 5 seconds of  
playback) or to repeat the current message from the beginning.  
Tap to skip to the next message.  
Tap to erase the current message.  
Tap to switch between speaker and receiver.  
Tap to call the caller back. (Caller ID required; see page 44)  
Editing a phone number when calling back  
This feature is not available when playing back a message that does not have a phone number  
associated with it.  
1
2
Play the desired message.  
Tap ® [Edit & call].  
R The [Phone] app starts.  
3
Edit the number as desired and then tap  
.
Erasing messages  
To erase a message, tap  
while playing the message.  
Erasing all messages  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Answering system].  
R The handset connects to the base unit.  
3
Tap [Delete all messages] ® [OK].  
 
32  
   
Answering System Features (KX-PRX120 only)  
Remote operation features  
While away from home, you can use a touch-tone phone to access the base unit and listen to  
answering system messages or change answering system settings. The base unit’s voice  
guidance prompts you to press certain dial keys to perform different operations.  
You can access the answering system remotely using the following methods.  
New message notification: The base unit calls you at an outside phone number.  
Standard remote access: You call the base unit while away from home.  
Remote operation settings overview  
Remote operation method  
Settings  
New message notification  
Standard remote access  
First time setup  
Turn feature on  
Change notification  
destination phone number  
Making remote code required  
or not required  
Set remote code  
(optional)  
Remote operation overview  
New message notification  
Standard remote access  
1
While away from home, the base unit  
calls you when new message is recorded.  
1
2
3
While away from home, call your phone  
number.  
2
3
4
Answer call.  
When answering system answers your  
call, enter remote code.  
Enter remote code (if required).  
Operate answering system (page 35).  
Operate answering system (page 35).  
New message notification  
After the answering system records a caller message, the base unit can call a phone number of  
your choosing and then play the new message back when you answer the phone. You can  
assign a remote code to maintain the privacy of your messages; if the remote code is assigned,  
the base unit will not play new messages unless the code is entered.  
Important:  
R When this feature is enabled, the base unit will call the specified phone number when it  
records a caller message. Make sure you carefully check the phone number assigned to this  
feature.  
First time setup  
1
Tap [Landline] in the home screen or app list.  
33  
 
       
Answering System Features (KX-PRX120 only)  
2
Tap [Answering system].  
R The handset connects to the base unit.  
3
4
5
Turn on the [New message alert] switch.  
Tap [Notification to] ® [(No entry)].  
To select a person and phone number from your contacts:  
→ Tap [Phonebook] and then select the desired contact and phone number.  
To enter a name and phone number manually:  
→ Tap [Keypad], enter a name and phone number, and then tap [Done].  
Making remote code entry required or not required  
If this setting is set to [Active], you must enter the remote code (page 37) in order to access  
the answering system remotely via the new message notification feature.  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Answering system].  
R The handset connects to the base unit.  
3
4
Tap [New message alert] ® [Remote code].  
To make remote code entry required:  
→ Tap [Active]. If you are prompted to enter the remote code, enter the desired code and  
then tap [Done].  
To make remote code entry not required:  
→ Tap [Inactive].  
Turning new message notification on or off  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Answering system].  
R The handset connects to the base unit.  
3
Turn the [New message alert] switch on or off.  
Note:  
R While operating the answering system remotely, you can turn off the new message notification  
feature by pressing #9.  
Changing the phone number for new message notification  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Answering system].  
R The handset connects to the base unit.  
3
4
Tap [New message alert] ® [Notification to].  
To edit the name and phone number assigned to this feature:  
→ Tap [Edit], edit the information, and then tap [Done].  
To erase the name and phone number assigned to this feature:  
→ Tap [Delete] ® [OK].  
34  
 
     
Answering System Features (KX-PRX120 only)  
Answering a new message notification call  
1
2
3
When the base unit calls the outside phone number you specified, answer the call and enter  
the remote code if prompted to do so.  
Follow the voice guidance prompts as necessary or control the unit using remote commands  
(page 35).  
When finished, hang up.  
Standard remote access  
Important:  
R You must set the remote access code in order to use standard remote access (page 37).  
1
2
3
Dial your phone number from a touch-tone phone.  
After the greeting message starts, enter the remote access code.  
Follow the voice guidance prompts as necessary or control the unit using remote commands  
(page 35).  
4
When finished, hang up.  
Voice guidance  
n When the English voice guidance is selected  
During remote operation, the unit’s voice guidance starts and prompts you to press 1 to perform  
a specific operation, or press 2 to listen to more available operations.  
n When the Spanish voice guidance is selected  
To start the voice guidance, press 9. The voice guidance announces the available remote  
commands (page 35).  
Note:  
R If you do not press any dial keys within 10 seconds after a voice guidance prompt, the unit  
disconnects your call.  
Remote operation  
You can press dial keys to access certain answering system functions without waiting for the  
voice guidance to prompt you.  
Key  
1
2
4
5
9
Operation  
Repeat message (during playback)  
Skip message (during playback)  
Play new messages  
Play all messages  
Stop playback  
Start voice guidance  
0
Turn answering system off  
#9 Turn new message notification off  
 
35  
   
Answering System Features (KX-PRX120 only)  
Key  
Operation  
*4 Erase currently playing message  
*5 Erase all messages  
*# End remote operation and end call  
*1 If pressed within the first 5 seconds of playback, the previous message is played.  
*2 For English voice guidance only  
*3 For Spanish voice guidance only  
Turning on the answering system remotely  
1
2
Dial your phone number from a touch-tone phone.  
Let the phone ring 15 times.  
R A long beep is heard.  
3
Enter your remote access code within 10 seconds after the long beep.  
R The greeting message is played back.  
R You can either hang up, or enter your remote access code again and begin remote  
operation.  
Answering system settings  
Voice guidance language  
You can change the language used for the answering system’s voice guidance.  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Initial settings].  
R The handset connects to the base unit.  
3
4
Tap [Voice prompt].  
Select the desired language.  
Number of rings  
You can change the number of times the phone rings before the unit answers a call.  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Answering system].  
R The handset connects to the base unit.  
3
4
Tap [Settings] ® [Number of rings].  
Select the desired setting.  
R If you select [Auto], the answering system answers at the end of the 2nd ring when new  
messages have been recorded, or at the end of the 5th ring when there are no new  
messages. If you call your home phone from outside to listen to new messages using  
remote operation (page 33), you will know that there are no new messages when the  
phone rings for the 3rd time. You can then hang up without being charged for the call.  
36  
 
             
Answering System Features (KX-PRX120 only)  
For voicemail service subscribers  
To receive voicemail and use the answering system properly, please note the following:  
R To use your phone service provider’s voicemail service (page 45) rather than the unit’s  
answering system, turn off the answering system (page 30).  
R To use the base unit’s answering system rather than your phone service provider’s voicemail  
service, please ask the service provider to deactivate your voicemail service.  
If your phone service provider cannot do this:  
– Set the answering system’s [Number of rings] setting (page 36) so that it answers calls  
before your voicemail service does. It is necessary to check the number of rings required to  
activate your voicemail service before changing this setting.  
– Increase the number of rings required for your phone service provider’s voicemail service,  
so that the base unit’s answering system can answer calls before your voicemail service  
does. Contact your phone service provider as necessary.  
Recording time  
This setting determines the maximum recording time allowed for each caller.  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Answering system].  
R The handset connects to the base unit.  
3
4
Tap [Settings] ® [Recording time].  
Select the desired setting.  
R If you select [Greeting only], the answering system does not record caller messages.  
Tap [OK] to save the setting.  
R If you do not record your own greeting message and [Greeting only] is selected, the  
answering system will play the pre-recorded greeting-only message asking callers to call  
again later. If you record your own greeting message (page 30), ask callers to call again  
later.  
Remote code  
The remote access code is a 3-digit code that must be entered in order to access the answering  
system remotely using standard remote access. This code prevents unauthorized parties from  
listening to your messages remotely. The default setting is [111].  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Answering system].  
R The handset connects to the base unit.  
3
4
Tap [Settings] ® [Remote code].  
Enter the desired code and then tap [Done].  
Call screening  
This setting determines whether the handset can screen calls while a caller is leaving a message.  
When screening a call, you can adjust the speaker volume by pressing the volume button up  
(
) and down ( ) repeatedly, and you can answer the call by tapping  
and dragging it to  
.
1
Tap [Landline] in the home screen or app list.  
37  
 
             
Answering System Features (KX-PRX120 only)  
2
Tap [Answering system].  
R The handset connects to the base unit.  
3
4
Tap [Settings] ® [Call screening].  
Select the desired setting.  
 
38  
Other Features and Settings  
Ringtones and audio settings  
You can adjust the handset’s ringtone, ringer volume, and other audio settings, and save the  
settings as an audio profile. Audio profiles allow you to change multiple ringtone and audio  
settings easily.  
Selecting an audio profile  
1
2
From the home screen, tap  
® [System settings] ® [Audio profiles].  
Tap next to the desired audio profile.  
Preset audio profiles  
[General]: You can select the desired ringtone, ringer volume, etc.  
[Silent]: The ringer is turned off.  
[Outdoor]: The settings of the [General] profile are used. The ringer volume is set to the  
maximum level.  
Changing audio settings  
1
2
From the home screen, tap  
® [System settings] ® [Audio profiles].  
Tap the name of the desired audio profile.  
R You can change the settings of the [General] audio profile, but the other default audio  
profiles cannot be changed.  
3
4
Change the settings as desired.  
When finished, tap the home button.  
Frequently used settings  
[Volumes]: Allows you to adjust the volume for ringtones and other alerts.  
[Landline call ringtone]: Allows you to select the ringtone used for incoming calls.  
[Dial pad touch tones]: Determines whether touch tones are heard when you dial using the  
keypad.  
Note:  
R The ringtone heard for intercom calls cannot be changed.  
Creating an audio profile  
1
From the home screen, tap  
® [System settings] ® [Audio profiles] ®  
.
2
3
4
Enter a name for the audio profile and then tap [OK].  
Select the new audio profile and then change the settings as desired.  
When finished, tap the home button.  
Resetting audio profile settings  
From the home screen, tap  
® [System settings] ® [Audio profiles] ®  
® [OK].  
 
39  
       
Other Features and Settings  
Silent mode  
Silent mode allows you to select a period of time during which the handset will not ring for calls.  
This feature is useful for time periods when you do not want to be disturbed, for example, while  
sleeping.  
Important:  
R Make sure the unit’s date and time setting is correct (page 43).  
Turning silent mode on and off  
1
2
From the home screen, tap  
® [System settings] ® [Audio profiles].  
Turn the [Silent mode] switch on or off.  
Changing the start and end time  
You can set the start and end times.  
1
2
3
From the home screen, tap  
® [System settings] ® [Audio profiles].  
Turn on the [Silent mode] switch, and then tap [Silent mode] ® [Start/end].  
Select the desired settings and then tap [Set].  
Auto talk  
When this feature is enabled, you can answer an incoming call simply by lifting the handset off  
the charger or by unplugging the USB cable.  
1
2
3
Tap [Phone] in the home screen or app list.  
Tap ® [Settings].  
Turn the [Auto talk] checkbox on or off.  
Blocking incoming calls (call block)  
You can use the call block feature to block junk calls, calls from certain people, or calls that have  
no caller information (i.e., anonymous calls). If a call is received that meets the call block criteria,  
the base unit disconnects the call.  
Important:  
R Caller ID is required to use this feature (page 44).  
R Once phone numbers have been added to the blocked caller list, the handset does not ring  
when a call is received until it has received the Caller ID and can confirm that the phone  
number is not stored in the blocked caller list.  
Adding a phone number manually  
You can store 100 phone numbers.  
40  
 
             
Other Features and Settings  
Important:  
R You must store the full phone number, including the area code, in order to block calls from that  
number.  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Caller blocked].  
R The handset connects to the base unit.  
3
4
Tap  
® [Add to blocked list].  
Enter the desired phone number and then tap [Done].  
Adding a phone number from the base unit call log  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Call log list].  
R The handset connects to the base unit.  
3
4
Tap the desired information.  
Tap  
® [Add to blocked list] ® [OK].  
Editing or erasing a phone number  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Caller blocked].  
R The handset connects to the base unit.  
3
4
Select the desired phone number.  
To edit the phone number:  
→ Tap [Edit], edit the phone number, and then tap [Done].  
To erase the phone number:  
→ Tap [Delete] ® [OK].  
Blocking anonymous calls  
You can use this feature to block calls that do not have caller information, including calls from  
callers who have blocked their caller identification.  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Caller blocked].  
R The handset connects to the base unit.  
3
Turn the [Block withheld number] checkbox on or off.  
Sounding or muting the first ring  
This setting determines whether the first ring is heard when a call is received. If your phone line  
has Caller ID service and you do not want your phone system to ring before caller information is  
received, turn this setting off.  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Caller blocked].  
R The handset connects to the base unit.  
3
Turn the [First ring] checkbox on or off.  
41  
 
   
Other Features and Settings  
Phone number conversion codes  
If you store phone numbers in your contacts using “+” and the country code, store the following  
codes in the base unit so that phone numbers will be dialed correctly.  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Initial settings].  
R The handset connects to the base unit.  
3
4
Tap [Phone number conversion].  
Select a code to edit, enter the code (4 digits max.) and then tap [OK].  
[International code]: This is the international dialing prefix that you need to dial when  
dialing international phone numbers manually.  
[Country code]: This is the country code required when calling your country from  
overseas.  
[National access code]: If you store domestic phone numbers in your handset using “+”  
and the country code, this is the number that should replace the country code when  
calling domestically.  
Flash time  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Initial settings].  
R The handset connects to the base unit.  
3
4
Tap [Set flash time].  
Select the desired setting.  
Important:  
R The setting should stay at [700 ms] unless tapping [FLASH] fails to pick up the waiting call.  
Line mode  
Generally this setting should not be changed. This setting automatically maintains receiver  
volume at the proper level depending on the current telephone line condition. Set the line mode  
to [A] if the telephone line condition is not good.  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Initial settings].  
R The handset connects to the base unit.  
3
4
Tap [Set line mode].  
Select the desired setting.  
 
42  
         
Other Features and Settings  
Tone/pulse setting  
This setting must be set to match the dialing mode of your phone service, otherwise you will not  
be able to make calls. (The default setting is [Tone].)  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Initial settings].  
R The handset connects to the base unit.  
3
4
Tap [Tone/pulse setting].  
Select the desired setting.  
[Pulse]: Select if your phone service uses pulse (rotary) dialing mode.  
[Tone]: Select if your phone service uses tone dialing mode.  
Display language  
1
From the home screen, tap  
[Language].  
® [System settings] ® [Language & input] ®  
2
Select the desired language.  
Note:  
R Some items may be displayed in English regardless of the display language setting.  
Date and time  
Selecting automatic or manual date and time setting  
1
2
From the home screen, tap  
& time].  
® [System settings] ® [Date & time] ® [Automatic date  
To set the date and time automatically:  
→ Select the desired method.  
R If you select [Use network provided time], an Internet connection is needed for the  
handset to adjust its date and time setting automatically.  
To set the date and time manually:  
→ Select [Off].  
Setting the date and time manually  
1
2
3
From the home screen, tap  
® [System settings] ® [Date & time].  
Make sure that [Automatic date & time] is set to [Off].  
To set the date:  
→ Tap [Set date], select the desired date, and then tap [Set].  
To set the time:  
→ Tap [Set time], select the desired time, and then tap [Set].  
43  
 
           
Other Features and Settings  
Wi-Fi settings  
If you have a wireless router and an Internet connection, you can configure the handset to  
connect to your Wi-Fi network and access the Internet for synchronizing your handset with your  
Google account, using the [Browser] app to view web pages, etc.  
1
2
3
4
From the home screen, tap  
Turn on the [Wi-Fi] switch.  
Tap [Wi-Fi].  
® [System settings].  
Select a Wi-Fi network.  
R If the desired Wi-Fi network is not displayed, you may need to enter the network name  
(also called the “SSID”) manually. See page 44 for more information.  
5
6
Enter the password if you are connecting to a secure Wi-Fi network.  
Tap [Connect].  
Adding a Wi-Fi network manually  
Some wireless routers do not broadcast their availability. In this case you need to enter the  
network name (SSID) as well as the network’s password.  
1
2
3
4
5
From the home screen, tap  
® [System settings].  
Tap [Wi-Fi] ® [ADD NETWORK].  
Enter the Wi-Fi network’s SSID.  
Select the network’s security type and enter its password, if required.  
Tap [Save].  
Google™ account  
If you have a Google account and an Internet connection, you can register your account  
information in the handset and synchronize your contacts, Gmail™ messages, calendar, and  
data for other Google services with the data stored in your handset. This is a convenient way to  
transfer your contacts to the handset.  
Use the following procedure to enter your Google account information.  
1
From the home screen, tap  
ACCOUNT] ® [Google].  
® [System settings] ® [Accounts & sync] ® [ADD  
2
Follow the on-screen instructions.  
Caller ID support  
The base unit is Caller ID compatible. Caller ID is a service provided by your phone service  
provider which may require a subscription. Contact your phone service provider for details and  
availability.  
44  
 
             
Other Features and Settings  
Caller ID features  
When you receive a call, Caller ID allows the base unit to receive caller information provided from  
your phone service provider. The base unit automatically logs caller information for the last 50  
callers and stores this information in the base unit call log. The handset also logs information for  
calls that are received while the handset is connected to the base unit.  
Caller information display  
If a caller’s phone number matches the phone number stored in the handset contacts (page 28),  
the stored name is displayed and logged in the call log.  
Voicemail  
Voicemail is an automatic answering service that may be offered by your phone service provider.  
After you subscribe to this service, your service provider’s voicemail system answers calls for you  
when you are unavailable to answer the phone or when your line is busy. Messages are recorded  
by your service provider, not by your telephone.  
When you have new messages,  
is displayed in the status bar and notifications panel if your  
service provider supports message indication service. Please contact your service provider for  
details.  
Important:  
R Make sure you read the information for voicemail service subscribers on page 37.  
R KX-PRX120 only: To use your phone service provider’s voicemail service rather than the unit’s  
answering system, turn off the answering system (page 30).  
Setting the voicemail access number  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Voicemail].  
R The handset connects to the base unit.  
3
4
Tap [Voicemail number].  
Enter the access number and then tap [OK] ® [OK].  
Voicemail tone detection  
This feature allows the base unit to detect voicemail tones sent by your phone service provider so  
that  
is displayed properly when new voicemail messages have been recorded.  
Turn this feature off in the following situations:  
R You do not subscribe to your phone service provider’s voicemail service.  
R Your phone service provider does not send voicemail tones.  
R Your phone is connected to a PBX.  
If you are not sure which setting is required, contact your phone service provider.  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Voicemail].  
R The handset connects to the base unit.  
3
Tap [Voicemail tone detect].  
45  
 
   
Other Features and Settings  
4
Select the desired setting.  
Listening to voicemail  
1
2
3
4
Tap [Phone] in the home screen or app list.  
Select the tab at the top of the screen.  
Tap and hold 1.  
Operate your service provider’s voicemail service.  
R Contact your service provider for details.  
 
46  
Expanding Your Phone System  
Adding handsets  
In order to use a handset and base unit together, the handset must be registered to the base unit.  
You can register additional handsets to the base unit for a total of 6 handsets.  
Important:  
R See page 4 for information about recommended handsets. Certain features may not be  
available if a different handset model is used.  
Registering an additional handset to your base unit  
The supplied handset is pre-registered to the base unit.  
1
2
3
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Initial settings].  
If a dialog is displayed prompting you to press M N on the base unit:  
→ Follow the on-screen instructions. You do not need to follow the steps below.  
If the [Initial settings] screen is displayed:  
→ Tap [Registration] ® [Register handset].  
or  
→ Tap [Register handset].  
4
Press and hold M N on the base unit for about 5 seconds, and then tap [OK].  
R If all registered handsets start ringing, press M N again to stop, then repeat this step.  
R The handset beeps when registration is complete.  
Changing the handset name  
You can customize the name of your handset. This can help you easily identify handsets when  
making intercom calls, transferring calls to other handsets, etc.  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Initial settings].  
R The handset connects to the base unit.  
3
4
Tap [Handset name].  
Edit the name and then tap [OK].  
Deregistering a handset  
This procedure erases registration information for the selected handset from both the handset  
and its base unit.  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Initial settings].  
R The handset connects to the base unit.  
3
4
Tap [Registration] ® [Cancel registration].  
Select the desired handset and then tap [OK].  
47  
 
               
Expanding Your Phone System  
Intercom features  
Making an intercom call  
You can call another handset that is connected to the same base unit.  
1
2
Tap [Phone] in the home screen or app list.  
Tap and then select the desired handset.  
R You can customize the handset name (page 47).  
When finished, tap to end the call.  
3
Answering an intercom call  
1
When a call is being received, tap  
and drag it to  
and drag it to  
.
R To reject an intercom call, tap  
.
2
When finished, tap  
to end the call.  
Transferring and sharing a call  
You can transfer and share calls between two handsets that are connected to the same base unit.  
1
While talking on a call, tap  
R The call is put on hold.  
.
2
3
Select the desired handset.  
Wait for the other handset user to answer the call.  
R The other handset rings for 1 minute.  
R To cancel and return to the call, tap  
.
4
Transferring  
After the other handset user answers the call, tap  
to end the intercom call.  
R The other handset user may continue to talk on the call.  
Sharing  
After the other handset user answers the call, tap to talk on the call together with the  
other handset user.  
R The other handset user may continue to talk on the call.  
5
When finished, tap  
R When both handset users have left the call, the call is disconnected.  
to leave the call.  
Joining a call  
If another handset user is talking on a call, you can use your handset to join the call and talk on  
the call with the handset user.  
1
2
3
While another handset user is talking on a call, tap [Phone] in the home screen or app list.  
Select the tab at the top of the screen.  
Tap at the bottom of the screen.  
 
48  
         
Expanding Your Phone System  
Note:  
R You can prevent other handset users from joining your calls by disabling call sharing  
(page 49).  
Call sharing  
If a handset user is talking on a call, this feature allows other handset users to join the call  
(page 48).  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Landline settings] ® [Initial settings].  
R The handset connects to the base unit.  
3
Turn the [Call sharing] checkbox on or off.  
Using key detectors  
You can register up to 4 optional key detectors to your phone system (page 3). By registering a  
key detector to the base unit and then attaching the key detector to an easily misplaced item,  
such as your house or car keys, you can use your handset to find the item. When you use the  
handset’s key detector search mode, the key detector will emit a sound that changes as the  
handset moves closer to the item.  
For more information, refer to the documentation supplied with your key detector or visit the  
following web site.  
Registering a key detector  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Key detector] ® [Settings].  
R The handset connects to the base unit.  
3
4
Tap [Add new device] for an available key detector location number (1–4).  
Using the key detector:  
With the tab pushed to the right (A), pull out the battery holder (B). Insert the battery with  
the positive terminal ( ) facing up (C), then close the battery holder (D).  
R Confirm that the battery’s terminals (  
,
) are facing the correct directions.  
 
49  
       
Expanding Your Phone System  
R The key detector will enter registration mode automatically and will sound its registration  
tones.  
C
B
A
D
5
Wait until a long beep sounds.  
Note:  
R If the registration tones do not sound or registration fails, remove the battery from the key  
detector for at least 2 minutes before attempting registration again.  
Changing a key detector’s name  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Key detector] ® [Settings].  
R The handset connects to the base unit.  
3
4
Select the desired key detector and then tap [Change name].  
Edit the name as desired and then tap  
.
Deregistering a key detector  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Key detector] ® [Settings].  
R The handset connects to the base unit.  
3
Select the desired key detector and then tap [Deregistration] ® [OK].  
Searching for a key detector  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Key detector] ® [Search].  
R The handset connects to the base unit.  
3
4
Select the desired key detector.  
Try to locate the key detector.  
R While searching for the key detector, the handset beeps and displays the key detector’s  
signal strength (1–5) and level (1–100). The key detector beeps in response.  
R Searching stops automatically after 3 minutes. To continue searching for the key detector,  
repeat step 3.  
5
To stop searching, tap  
.
50  
 
 
Expanding Your Phone System  
Checking key detector battery level  
1
2
Tap [Landline] in the home screen or app list.  
Tap [Key detector] ® [Battery check].  
R The handset connects to the base unit.  
3
Select the desired key detector.  
R If the battery is good, the key detector beeps and [OK] is displayed.  
R If the battery is dead, the key detector does not beep and [Battery dead] is displayed.  
R [Battery dead] may be displayed if there is radio interference or if the key detector is out  
of range of the handset.  
51  
 
Other Information  
Phone settings overview  
You can customize general phone settings to suit your needs using the [Settings] app. Settings  
are grouped into the categories explained below.  
To open the [Settings] app, tap [Settings] in the home screen or app list.  
Settings category  
Description  
[Phone management]  
Contains settings related to the handset’s DECT  
features.  
[Wi-Fi]  
Contains wireless network settings.  
[Landline settings]  
[Bluetooth]  
[More...]  
Contains various base unit features and settings.  
Contains Bluetooth wireless technology settings.  
Contains settings related to wireless networks, such as  
airplane mode and Wi-Fi Direct.  
[Audio profiles]  
[Display]  
Contains settings related to silent mode, ringer volume,  
and ringtones.  
Contains settings such as brightness and screen  
timeout.  
[Storage]  
Allows you to confirm the available space in your  
phone.  
[Battery]  
[Apps]  
Allows you to confirm and manage battery performance.  
Allows you to manage and remove the apps installed  
on your phone.  
[Accounts & sync]  
Allows you to add and remove new accounts, as well  
as manage how your phone synchronizes to servers to  
keep its data up-to-date.  
[Location services]  
[Security]  
Contains settings related to how your phone uses  
location information.  
Contains settings that control security-related features  
such as screen lock.  
[Language & input]  
Contains settings related to display language, input  
language, the keyboard, speech, and the user  
dictionary.  
[Backup & reset]  
Contains data backup and deletion related settings that  
help you manage and back up your personal  
information to Google servers. You can also reset your  
phone and its information using settings found here.  
[Date & time]  
Contains settings that determine your phone’s date,  
time, time zone, and time format.  
[Schedule power on/off]  
[Accessibility]  
Allows you to set the handset to turn on and off and  
scheduled times.  
Contains settings that can make the phone easier to  
interact with.  
 
52  
 
Other Information  
Settings category  
Description  
[Developer options]  
Contains advanced settings that are not required for  
typical use.  
[About phone]  
Allows you to confirm general phone information such  
as battery level, network status, and installed software  
versions.  
 
53  
Other Information  
Included apps  
The supplied handset is a full-featured Android device and includes a wide range of apps. Some  
of the more commonly used apps are briefly introduced below.  
Note:  
R Included apps and their icons are subject to change.  
Phone  
Telephone app that allows the handset to make and receive calls using your phone  
line.  
Settings  
General device configuration app.  
People  
Address book app. Data can be synchronized with a variety of online services.  
Email  
Full-featured mail client that allows you to send, receive, forward, and transfer email  
messages.  
Browser  
Internet browser.  
Camera  
Uses the built-in camera to allow you to take pictures and record video.  
Gallery  
Picture and video viewing app.  
Calendar  
Appointment management app.  
Gmail  
Email client for Gmail accounts. Requires a Google account.  
Maps  
Provides access to the Google Maps™ service.  
Navigation  
Google Maps with Navigation beta app. Uses data from Google Maps and the  
handset’s GPS features to provide navigation.  
Play Store  
Allows you to download apps on Google Play™.  
Play Music  
Music player app. Also allows you to access the Google Play Music service. (Service  
availability varies by region.)  
Skype  
Instant messaging app that also supports audio and video chats using the handset’s  
microphone and front camera.  
54  
 
   
Other Information  
Panasonic TV Remote 2  
TV control app for operating, configuring, sharing content with a compatible  
Panasonic VIERA TV.  
Media5  
VoIP softphone app that allows you to make and receive phone calls over the Internet.  
55  
 
Other Information  
Status icons  
Icons that appear in the status bar vary depending on the apps that are installed in the handset.  
Some common icons are described below.  
Connection to base unit is available  
No connection to base unit  
Airplane mode is on  
Connected to Wi-Fi network  
Bluetooth feature is on  
Bluetooth device is connected  
Battery is charging  
Speakerphone is on  
Microphone is muted  
[Silent] audio profile is selected  
Silent mode is on  
Call sharing is off  
Answering system is on  
Answering system is set to “greeting only” mode  
*1 KX-PRX120 only  
56  
 
     
Other Information  
Notification icons  
Icons that appear in the notifications panel vary depending on the apps that are installed in the  
handset. Some common icons are described below.  
New email received through Gmail  
New email message received  
Calendar event reminder  
Song is being played  
Open (unsecured) wireless network is available  
PC is connected via USB  
Error message  
Call in progress  
Missed call  
Call is on hold  
Intercom call being received  
Uploading data  
Downloading data  
More notifications available  
GPS is activated  
New voicemail received  
New answering system messages recorded  
*1 KX-PRX120 only  
57  
 
     
Other Information  
Control panel settings  
Changes the handset’s screen brightness (auto, dim, half, full).  
Changes the amount of time before the handset’s screen dims (15 seconds, 30  
seconds, 1 minute).  
Turns the handset’s auto screen rotation feature on and off.  
Turns the handset’s airplane mode feature on and off.  
Turns the handset’s Wi-Fi feature on and off.  
Turns the handset’s DECT connection to the base unit on and off.  
Turns the handset’s Bluetooth feature on and off.  
Turns the handset’s GPS feature on and off.  
Selects the [General] audio profile.  
Selects the [Silent] audio profile.  
Selects the [Outdoor] audio profile.  
58  
 
   
Other Information  
Troubleshooting  
If you experience any problems when operating the product, perform the following. If the problem  
is not resolved, refer to the corresponding information in this section.  
Disconnect and then reconnect the base unit’s AC adaptor.  
Make sure that the telephone line cord is connected to the base unit.  
Turn off the handset, remove and then reinsert the handset’s battery, and then restart the  
handset.  
General use  
Problem  
Cause and/or solution  
The handset does not turn R The handset is turned off. Press and hold the power button on  
on even after charging the  
battery.  
the top of the handset.  
The phone system does  
not work.  
R In the control panel (page 20), make sure the handset’s  
airplane mode feature is turned off, and that the handset’s  
DECT connection to the base unit is turned on.  
R If you used the handset away from home where there is no  
DECT connection to a base unit, it may take several minutes  
for the handset to reconnect to the base unit when you return  
home. In this case, you can use the control panel (page 20) to  
turn the DECT connection off and then on again to force the  
handset to connect to the base unit quickly.  
R Make sure the battery is installed correctly (page 13).  
R Fully charge the battery (page 14).  
R Check the connections (page 12).  
R Unplug the base unit’s AC adaptor to reset the unit and turn off  
the handset. Reconnect the adaptor, turn on the handset and  
try again.  
R The handset has not been registered to the base unit. Register  
the handset (page 47).  
The handset screen is  
blank or dark.  
R The screen is turned off. Press the power button on the top of  
the handset.  
R The handset is turned off. Press and hold the power button on  
the top of the handset.  
I cannot hear a dial tone.  
R Make sure that you are using the supplied telephone line cord.  
Your old telephone line cord may have a different wiring  
configuration.  
R The base unit’s AC adaptor or telephone line cord is not  
connected. Check the connections.  
R Disconnect the base unit from the telephone line and connect  
the line to a known working telephone. If the working  
telephone operates properly, contact our service personnel to  
have the unit repaired. If the working telephone does not  
operate properly, contact your service provider.  
 
59  
   
Other Information  
Settings  
Problem  
Cause and/or solution  
The display is in a  
R Change the display language (page 43).  
language I cannot read.  
I cannot register a handset R The maximum number of handsets (6) is already registered to  
to a base unit.  
the base unit. Cancel unused handset registrations from the  
base unit (page 47).  
Battery charge  
Problem  
Cause and/or solution  
I fully charged the battery, R Clean the charge contacts of the handset and charger with a  
but the low battery  
dry cloth and charge again.  
message is still displayed  
and/or the operating time  
seems to be shorter.  
R It is time to replace the battery (page 3).  
Calls  
Problem  
Cause and/or solution  
R The handset is too far from the base unit. Move closer.  
R The base unit’s AC adaptor is not properly connected.  
Reconnect AC adaptor to the base unit.  
is displayed.  
R The handset is not registered to the base unit. Register it  
(page 47).  
Noise is heard, sound cuts R You are using the handset or base unit in an area with high  
in and out.  
electrical interference. Re-position the base unit and use the  
handset away from sources of interference.  
R Move closer to the base unit.  
R If you use a DSL/ADSL service, we recommend connecting a  
DSL/ADSL filter between the base unit and the telephone line  
jack. Contact your DSL/ADSL service provider for details.  
Sound quality seems to be R You have registered a handset that is not recommended for  
getting worse.  
use with the base unit. The clearest sound quality is only  
possible when using a recommended handset (page 4).  
The handset does not ring. R The ringer volume is turned off. Press the volume button on  
the side of the handset up ( ) and down ( ) to adjust the  
volume.  
R Silent mode is turned on. Turn it off (page 40).  
I cannot make calls.  
R The tone/pulse setting may be set incorrectly. Change the  
setting (page 43).  
R In the control panel (page 20), make sure the handset’s  
airplane mode feature is turned off, and that the handset’s  
DECT connection to the base unit is turned on.  
60  
 
Other Information  
Problem  
Cause and/or solution  
I cannot make long  
distance calls.  
R Make sure that you have long distance service.  
Caller ID  
Problem  
Cause and/or solution  
Caller information is not  
displayed.  
R You may need to subscribe to your phone service provider’s  
Caller ID service. Contact your phone service provider for  
details.  
R If your unit is connected to any additional telephone  
equipment, remove the additional equipment and plug the unit  
directly into the wall jack.  
R If you use a DSL/ADSL service, we recommend connecting a  
DSL/ADSL filter between the base unit and the telephone line  
jack. Contact your DSL/ADSL service provider for details.  
R The name display service may not be available in some areas.  
Contact your phone service provider for details.  
R Other telephone equipment may be interfering with this unit.  
Disconnect the other equipment and try again.  
The 2nd caller’s  
information is not  
displayed during an  
outside call.  
R In order to use Caller ID, call waiting, or Call Waiting Caller ID  
(CWID), you must first contact your phone service provider  
and subscribe to the desired service.  
After subscribing, you may need to contact your phone service  
provider again to activate this specific service, even if you  
already subscribed to both Caller ID and Call Waiting with  
Caller ID services (CWID).  
Caller information is  
displayed late.  
R Depending on your phone service provider, the unit may  
display the caller’s information at the 2nd ring or later. Turn  
[First ring] off (page 41).  
R Move closer to the base unit.  
The call log/incoming  
phone numbers are not  
edited automatically.  
R The Caller ID number auto edit feature is turned off. Turn it on  
and try again (page 27).  
R You need to call back the edited number to activate Caller ID  
number auto edit.  
I cannot dial the phone  
number edited in the call  
log.  
R The phone number you dialed might have been edited  
incorrectly (for example, the long distance “1” or the area code  
is missing). Edit the phone number with another pattern  
(page 27).  
 
61  
Other Information  
Answering system (KX-PRX120 only)  
Problem  
Cause and/or solution  
R The answering system is turned off. Turn it on (page 30).  
The answering system  
does not record messages. R The message memory is full. Erase unwanted messages  
(page 32).  
R The recording time is set to [Greeting only]. Change the  
setting (page 37).  
R If you subscribe to a voicemail service, messages are  
recorded by your service provider, not your telephone. Change  
the unit’s number of rings setting (page 36) or contact your  
phone service provider.  
I cannot operate the  
answering system  
remotely.  
R The remote access code is not set, or you are entering the  
wrong remote code. Set the remote access code (page 37).  
R The answering system is turned off. Turn it on (page 30).  
The unit does not ring the  
specified number of times.  
R If [First ring] is turned off (page 41), the number of rings  
decreases by 1 from the specified number of rings.  
Liquid damage  
Problem  
Cause/solution  
Liquid or other form of  
moisture has entered the  
handset or charger.  
R Disconnect the AC adaptor from the charger, and remove the  
microSD card and battery from the handset. Allow the unit  
exposed to liquid to dry for at least 3 days. After the exposed  
unit is completely dry, reconnect the AC adaptor, insert the  
microSD card and battery into the handset, and charge the  
battery fully before use. If the exposed unit does not work  
properly, contact your place of purchase or nearest Panasonic  
service center.  
Caution:  
R To avoid permanent damage, do not use a microwave oven  
to speed up the drying process.  
 
62  
Other Information  
Updating the software  
If a system update is available, you can update the system software contained in the handset. A  
microSD card must be installed in the handset in order to update the system software.  
Important:  
R For best performance, we recommend using a computer to download the software update file,  
and then using a USB connection to copy the file to the microSD card installed in the handset.  
R Connect the handset to your computer using a USB cable (not supplied) with a Micro-B plug  
for connecting to the handset. Refer to the following illustration for plug shape and pin layout.  
1
Use a computer to access the support page for this product at the address below and check  
whether there is a software update available for the handset.  
R If a software update is available, continue to the next step, otherwise there is no need to  
continue with this procedure.  
2
3
Connect the handset to your computer using a USB cable.  
When the [USB connected] screen is displayed on the handset, tap [Turn on USB  
storage].  
4
Using your computer, download the software update file and save it to the root directory of  
the handset’s microSD card.  
R Save the file as is (i.e., as a “.zip” file). Do not change the file extension.  
R When you connect the handset to your computer, the handset’s internal memory and its  
microSD card are mounted on your computer as removable disks. If you do not know  
which removable disk corresponds to the microSD card, remove the card from the  
handset and observe the name of the handset’s internal memory when it is mounted, and  
then insert the microSD card into the handset again.  
5
6
7
After the file has been saved, tap [Turn off USB storage] on the handset.  
Disconnect the handset from your computer.  
Using the handset, go to the home screen and then tap  
® [System settings] ® [About  
phone] ® [Software update].  
8
Follow the on-screen instructions.  
R The software update file is automatically erased from the microSD card after the update is  
complete.  
63  
 
   
Other Information  
Wall mounting  
Note:  
R Make sure that the wall and the fixing method are strong enough to support the weight of the  
unit.  
Base unit  
Screws  
(Not supplied)  
3
/
55 mm  
(
inches)  
 
64  
   
Other Information  
FCC and other information  
This equipment complies with Part 68 of the  
FCC rules and the requirements adopted by  
the ACTA. On the bottom of this equipment  
is a label that contains, among other  
information, a product identifier in the  
format US:ACJ----------.  
advised of your right to file a complaint with  
the FCC if you believe it is necessary.  
The telephone company may make changes  
in its facilities, equipment, operations or  
procedures that could affect the operation of  
the equipment. If this happens the  
telephone company will provide advance  
notice in order for you to make necessary  
modifications to maintain uninterrupted  
service.  
If requested, this number must be provided  
to the telephone company.  
L Registration No.............(found on the rear  
of the base unit)  
L Ringer Equivalence No. (REN).......0.1B  
If trouble is experienced with this  
equipment, for repair or warranty  
A plug and jack used to connect this  
equipment to the premises wiring and  
telephone network must comply with the  
applicable FCC Part 68 rules and  
information, please contact a Factory  
Service Center or other Authorized Servicer.  
If the equipment is causing harm to the  
telephone network, the telephone company  
may request that you disconnect the  
equipment until the problem is resolved.  
requirements adopted by the ACTA. A  
compliant telephone cord and modular plug  
is provided with the product. It is designed  
to be connected to a compatible modular  
jack that is also compliant.  
Connection to party line service is subject to  
state tariffs. Contact the state public utility  
commission, public service commission or  
corporation commission for information.  
The REN is used to determine the number  
of devices that may be connected to a  
telephone line. Excessive RENs on a  
telephone line may result in the devices not  
ringing in response to an incoming call. In  
most but not all areas, the sum of RENs  
should not exceed five (5.0). To be certain  
of the number of devices that may be  
connected to a line, as determined by the  
total RENs, contact the local telephone  
company. For products approved after July  
23, 2001, the REN for the product is part of  
the product identifier that has the format  
US:AAAEQ##TXXXX. The digits  
If your home has specially wired alarm  
equipment connected to the telephone line,  
ensure the installation of this equipment  
does not disable your alarm equipment. If  
you have questions about what will disable  
alarm equipment, consult your telephone  
company or a qualified installer.  
This equipment is hearing aid compatible as  
defined by the FCC in 47 CFR Section  
68.316.  
represented by ## are the REN without a  
decimal point (e.g., 03 is a REN of 0.3).  
When you hold the phone to your ear, noise  
might be heard in your Hearing Aid. Some  
Hearing Aids are not adequately shielded  
from external RF (radio frequency) energy. If  
noise occurs, use an optional headset  
accessory or the speakerphone option (if  
applicable) when using this phone. Consult  
with your audiologist or Hearing Aid  
If this equipment causes harm to the  
telephone network, the telephone company  
will notify you in advance that temporary  
discontinuance of service may be required.  
But if advance notice isn't practical, the  
telephone company will notify the customer  
as soon as possible. Also, you will be  
65  
 
 
Other Information  
manufacturer about the availability of  
Hearing Aids which provide adequate  
shielding to RF energy commonly emitted  
by digital devices.  
encouraged to try to correct the interference  
by one or more of the following measures:  
– Reorient or relocate the receiving  
antenna.  
– Increase the separation between the  
equipment and receiver.  
WHEN PROGRAMMING EMERGENCY  
NUMBERS AND(OR) MAKING TEST  
CALLS TO EMERGENCY NUMBERS:  
1) Remain on the line and briefly explain to  
the dispatcher the reason for the call.  
2) Perform such activities in the off-peak  
hours, such as early morning or late  
evenings.  
– Connect the equipment into an outlet on a  
circuit different from that to which the  
receiver is connected.  
– Consult the dealer or an experienced  
radio/TV technician for help.  
Some cordless telephones operate at  
frequencies that may cause interference to  
nearby TVs and VCRs. To minimize or  
prevent such interference, the base of the  
cordless telephone should not be placed  
near or on top of a TV or VCR. If  
This device complies with Part 15 of the  
FCC Rules. Operation is subject to the  
following two conditions:  
(1) This device may not cause harmful  
interference, and (2) this device must  
accept any interference received, including  
interference that may cause undesired  
operation.  
interference is experienced, move the  
cordless telephone further away from the TV  
or VCR. This will often reduce or eliminate  
interference.  
Privacy of communications may not be  
ensured when using this phone.  
FCC RF Exposure Warning:  
L This product complies with FCC radiation  
exposure limits set forth for an  
uncontrolled environment.  
CAUTION:  
Any changes or modifications not expressly  
approved by the party responsible for  
compliance could void the user’s authority  
to operate this device.  
L To comply with FCC RF exposure  
requirements, the base unit must be  
installed and operated 20 cm (8 inches)  
or more between the product and all  
person’s body.  
NOTE:  
This equipment has been tested and found  
to comply with the limits for a Class B digital  
device, pursuant to Part 15 of the FCC  
Rules. These limits are designed to provide  
reasonable protection against harmful  
interference in a residential installation. This  
equipment generates, uses, and can radiate  
radio frequency energy and, if not installed  
and used in accordance with the  
L This product may not be collocated or  
operated in conjunction with any other  
antenna or transmitter.  
L For body-worn operation, the handset  
must be used only with a non-metallic  
accessory. Use of other accessories may  
not ensure compliance with FCC RF  
exposure requirements.  
Notice:  
instructions, may cause harmful  
L FCC ID can be found inside the battery  
compartment or on the bottom of the  
units.  
interference to radio communications.  
However, there is no guarantee that  
interference will not occur in a particular  
installation. If this equipment does cause  
harmful interference to radio or television  
reception, which can be determined by  
turning the equipment off and on, the user is  
66  
 
Appendix  
Customer services  
Customer Services Directory (United States and Puerto Rico)  
Obtain Product Information and Operating Assistance; locate your nearest  
Dealer or Service Center; purchase Parts and Accessories; or make Customer  
Service and Literature requests by visiting our Web Site at:  
or, contact us via the web at:  
For hearing or speech impaired TTY users, TTY: 1-877-833-8855  
Accessory Purchases (United States and Puerto Rico)  
Purchase Parts, Accessories and Owner’s Manual online for all  
Panasonic Products by visiting our Web Site at:  
or, send your request by E-mail to:  
You may also contact us directly at:  
1-800-237-9080 (Fax Only)  
(Monday - Friday 9 am to 9 pm, EST.)  
Panasonic National Parts Center  
20421 84th Avenue S., Kent, WA 98032  
(We accept Visa, MasterCard, Discover Card, American Express.)  
For hearing or speech impaired TTY users, TTY: 1-866-605-1277  
67  
 
   
Appendix  
Warranty (For United States and Puerto Rico)  
Panasonic Telephone Products  
Limited Warranty  
Limited Warranty Coverage  
If your product does not work properly because of a defect in materials or workmanship,  
Panasonic Corporation of North America (referred to as “the warrantor”) will, for the length  
of the period indicated on the chart below, which starts with the date of original purchase  
(“Limited Warranty period”), at its option either (a) repair your product with new or  
refurbished parts, or (b) replace it with a new or a refurbished equivalent value product, or  
(c) refund your purchase price. The decision to repair, replace or refund will be made by  
the warrantor.  
Parts  
Labor  
One (1) Year  
One (1) Year  
During the “Labor” Limited Warranty period there will be no charge for labor. During the  
“Parts” Limited Warranty period, there will be no charge for parts. You must mail-in your  
product prepaid during the Limited Warranty period. This Limited Warranty excludes both  
parts and labor for batteries, antennas, and cosmetic parts (cabinet). This Limited  
Warranty only applies to products purchased and serviced in the United States or Puerto  
Rico. This Limited Warranty is extended only to the original purchaser and only covers  
products purchased as new.  
Mail-In Service--Online  
Online Repair Request  
To submit a new repair request and for quick repair status visit our Web Site at  
When shipping the unit carefully pack in a padded shipping carton, include all  
accessories, and send it prepaid. Include a letter detailing the complaint, a return  
address and provide a day time phone number where you can be reached. P.O. Boxes  
are not acceptable. Keep the tracking number for your records. A copy of valid  
registered receipt is required under the 1 year parts and labor Limited Warranty.  
For Limited Warranty service for headsets if a headset is included with this  
product please follow instructions above.  
IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THE  
PURCHASER WILL BE REQUIRED TO FURNISH A SALES  
RECEIPT/PROOF OF PURCHASE INDICATING DATE OF PURCHASE,  
AMOUNT PAID AND PLACE OF PURCHASE. CUSTOMER WILL BE  
CHARGED FOR THE REPAIR OF ANY UNIT RECEIVED WITHOUT SUCH  
PROOF OF PURCHASE.  
68  
 
 
Appendix  
Limited Warranty Limits And Exclusions  
This Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,  
and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited Warranty  
ALSO DOES NOT COVER damages which occurred in shipment, or failures which are  
caused by products not supplied by the warrantor, or failures which result from accidents,  
misuse, abuse, neglect, bug infestation, mishandling, misapplication, alteration, faulty  
installation, set-up adjustments, misadjustment of consumer controls, improper  
maintenance, power line surge, lightning damage, modification, introduction of sand,  
humidity or liquids, commercial use such as hotel, office, restaurant, or other business or  
rental use of the product, or service by anyone other than a Factory Service Center or  
other Authorized Servicer, or damage that is attributable to acts of God.  
THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITED  
WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR  
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, OR  
ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY. (As examples, this  
excludes damages for lost time, lost calls or messages, cost of having someone remove or  
re-install an installed unit if applicable, travel to and from the servicer. The items listed are  
not exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WARRANTIES,  
INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE  
PERIOD OF THE LIMITED WARRANTY.  
Some states do not allow the exclusion or limitation of incidental or consequential  
damages, or limitations on how long an implied warranty lasts, so the exclusions may not  
apply to you.  
This Limited Warranty gives you specific legal rights and you may also have other rights  
which vary from state to state. If a problem with this product develops during or after the  
Limited Warranty period, you may contact your dealer or Service Center. If the problem is  
not handled to your satisfaction, then write to the warrantor’s Consumer Affairs  
Department at the addresses listed for the warrantor.  
PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,  
ARE YOUR RESPONSIBILITY.  
When you ship the product  
L Carefully pack your unit, preferably in the original carton.  
L Attach a letter, detailing the symptom.  
L Send the unit to Panasonic Exchange Center, prepaid and adequately insured.  
L Do not send your unit to Panasonic Corporation of North America listed on the back  
cover or to executive or regional sales offices. These locations do not repair consumer  
products.  
69  
 
Index  
H
Handset  
Adding: 47  
Index  
Charging: 14  
Deregistering: 47  
Name: 47  
Registering: 47  
Ringtones: 39  
Headset: 3  
Hold: 23  
Home screen: 19  
Icons: 54, 56, 57  
Intercom: 48  
International code: 42  
A
AC adaptor: 12  
Accessories: 3, 4  
Adding handsets: 47  
Answering system: 30  
Call screening: 37  
Erasing messages: 32  
Greeting message: 30  
New message notification: 33  
Number of rings: 36  
Playing messages: 31  
Recording time: 37  
Remote code: 37  
I
K
L
Key detector: 3, 49  
Landline app: 20  
Remote operation: 33, 35  
Turning on/off: 30  
Voicemail users: 37  
App list: 19  
Audio profiles: 24, 39  
Auto talk: 40  
Battery: 15  
Language: 43  
M
Making calls: 22  
microSD card: 13  
Mute: 23  
National access code: 42  
Notifications panel: 20, 57  
Phone number conversion: 42  
Power failure: 15  
Power on/off: 17  
N
P
B
C
Installation: 13  
Replacement: 3  
Battery icon: 14  
Blocking incoming calls: 40  
Call block: 40  
Call log: 25  
Base unit: 26  
Handset: 25  
Call sharing: 49  
Call waiting: 25  
Caller ID: 44  
Caller ID number auto edit: 27  
Calls  
Answering: 24  
Blocking: 40  
Joining: 48  
Making: 22  
R
S
Range extender: 3  
Set flash time: 42  
Setup wizard: 18  
Silent mode: 40  
Software update: 63  
Speakerphone: 23  
Specifications: 10  
Speed dialing: 29  
Status bar: 20, 56  
T
Tone/pulse setting: 43  
Troubleshooting: 59  
TTY: 67  
U
V
USB: 14  
Voice guidance language: 36  
Voicemail: 37, 45  
Volume  
Receiver: 23  
Speakerphone: 23  
Sharing: 48  
Transferring: 48  
Charger: 12, 14  
Connections: 12  
Contacts: 28  
Control panel: 20, 58  
Country code: 42  
W
Wall mounting: 64  
Wi-Fi: 44  
D
F
Date and time: 43  
Display language: 43  
First ring: 41  
Flash: 23, 42  
G
Google account: 44  
70  
 
 
Notes  
71  
 
IMPORTANT!  
If your product is not working properly. . .  
1 Reconnect AC adaptor to the base unit.  
2 Check if telephone line cord is connected.  
3 Reinsert the battery and restart the handset.  
4 Read troubleshooting page in the Operating Instructions.  
L
FAQ and troubleshooting hints are available.  
Two Riverfront Plaza, Newark, NJ 07102-5490  
© Panasonic System Networks Co., Ltd. 2013  
PNQP1055ZA CC1213YK3014  
 

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