Optibase Server MGW 2000e User Manual

MGW 2000e  
MPEG-2 Video Streaming Server  
(Version 4.0)  
Quick Start Guide  
 
Safety Instructions  
Use the following safety guidelines to help protect your MGW  
2000e unit from potential damage and to ensure your own  
personal safety.  
When using MGW 2000e  
As you operate MGW 2000e, observe the following safety  
guidelines  
Note  
Do not open the MGW 2000e unit, as this will void your warranty. MGW  
2000e does not contain any user serviceable parts.  
Before installing MGW 2000e, unplug the system to help  
prevent electric shock or system board damage. Certain  
system board components continue to receive power any  
time MGW 2000e is connected to AC power.  
To help prevent electric shock, plug the power cable into  
properly grounded sources. Use only properly grounded  
extensions and adaptors as the need arises.  
Use only a UL Recognized power cord.  
Make sure nothing rests on your MGW 2000e power cable  
and that the cables are not located where they can be  
stepped or tripped over.  
Do not spill food or liquids on your MGW 2000e unit.  
Do not push any objects into free slots of your MGW 2000e  
unit. Doing so will damage your MGW 2000e unit and can  
cause fire or electrical shock by shorting out interior  
components.  
 
Keep your MGW 2000e unit away from radiators and heat  
sources. Also, do not block cooling vents. Avoid placing  
loose papers underneath your MGW 2000e unit. Do not  
place your MGW 2000e unit in a closed-in wall unit or on a  
bed, sofa, or rug.  
When you disconnect a cable, pull on its connector or on its  
strain relief loop, not on the cable itself. Some cables have a  
connector with locking tabs; if you are disconnecting this  
type of cable, press in on the locking tabs before  
disconnecting the cable. As you pull connectors apart, keep  
them evenly aligned to avoid bending any connector pins.  
Also, before you connect a cable, make sure both  
connectors are correctly oriented and aligned.  
ESD Warning: Normal handling precautions should be  
taken to avoid static discharge.  
 
 
 
MGW 2000e Overview  
MGW 2000e transmits multiple channels of live TV and video  
over IP networks. It can receive up to six live analog signals,  
encode them in real-time to MPEG-1 or MPEG-2 and then  
stream them over an IP network in multicast or unicast mode.  
With MGW 2000e, organizations can utilize their IP networks  
for business TV, training and corporate communications.  
MGW 2000e encodes, multiplexes and transmits up to 6 live  
MPEG-2 and MPEG-1 streams.  
A Web-based remotely controlled management application lets  
you configure, control and operate multiple streams.  
MGW 2000e ships with two network interface cards (NIC)  
enabling you to transmit streams over one NIC and use the  
second one to configure and operate MGW 2000e.  
This guide instructs you on how to connect MGW 2000e to a  
network and initialize for the first use. It also guides you in  
encoding one live channel from an analog or digital source with  
pre-set default parameters.  
Detailed instructions on setting streaming and encoding  
parameters can be found in the user manual.  
 
MGW 2000e Quick Start Guide  
MGW 2000e Components  
Chassis Components  
Description  
MGW 2000e chassis  
‘Housing’ of the MGW 2000e system.  
Power cord that fits your local Din  
socket.  
Connects to MGW 2000e's power  
connector  
(not supplied by Optibase).  
Network cables - shielded category 5  
Connect MGW 2000e's NICs A and  
B to two different network segments  
(not supplied by Optibase).  
19”, 23” or ETSI mounted bracket  
RS-232 cable  
Rack-mounts MGW 2000e.  
Connects PC to MGW 2000e.  
USB disk  
The USB disk is optional. It connects  
to MGW 2000e and provides space  
to store video clips  
(not supplied by Optibase).  
Encoding Modules  
Description  
MGE-100  
Encodes video from Composite and  
S-Video sources at SIF and QSIF  
resolutions and audio from  
unbalanced audio sources.  
MGE-200 FD1 720  
Encodes video from Composite and  
S-Video sources at SIF, QSIF, HD1  
2/3 D1, 3/4 D1 and FD1 resolutions  
and audio from unbalanced sources.  
MGE-200D FD1 720  
Like MGE-200 FD1 720, but encodes  
SDI video sources and unbalanced  
and AES3 sources.  
MGE-200 Low Latency  
Supports Optibase's low latency  
optimized microcode for encoding at  
a reduced latency.  
Encoding Module Components  
Description  
Video BNC cable  
Connects a Composite or SDI  
source.  
S-Video MiniDIN cable  
Audio Stereo MiniJack cable  
RCA Coaxial cable  
Connects an S-Video source.  
Connects an unbalanced source.  
Connects an AES3 source.  
Table 1: MGW 2000e Components  
2
 
 
MGW 2000e Quick Start Guide  
Getting Started  
This section describes how to unpack and initialize MGW  
2000e. It instructs you on encoding and transmitting a UDP  
stream under default conditions by using one encoding module  
and MGW 2000e Director.  
For instructions on encoding and transmitting RTP streams,  
refer to the user manual.  
Unpacking MGW 2000e  
1. Choose a dry location for MGW 2000e, which complies  
with the requirements regarding temperature specified in  
the user manual.  
2. Unpack MGW 2000e and its components carefully and  
make sure that you have all the required components  
available.  
3. Desk-mount or rack-mount MGW 2000e.  
Power Supply  
MGW 2000e operates at 90/260V AC. The power cord connects  
to the power connector on MGW 2000e’s rear panel. MGW  
2000e recognizes your local voltage automatically.  
MGW 2000e does not ship with a power cord. You will have to  
purchase a power cord that fits your local DIN socket.  
3
 
MGW 2000e Quick Start Guide  
Installing an Encoding Module in MGW 2000e  
Before you start operating MGW 2000e, you have to install one  
of the encoding modules listed in Table 1.  
For instructions on installing encoding modules, refer to chapter  
2 in the user manual.  
For tables showing where to connect sources, refer to page 17.  
User Authorization  
MGW 2000e operates from two user platforms. Table 2  
illustrates their access authorization and the tasks they can  
perform. For additional tasks performed by the users, refer to  
the user manual.  
User  
Password  
Task  
Remarks  
Administrator  
Administrator  
Initializes MGW 2000e  
via HyperTerminal from  
a separate PC.  
Connects via  
RS-232.  
Configures MGW  
2000e via Telnet from a  
PC in the network.  
Connects  
through the  
network  
Operates MGW 2000e  
using MGW 2000e  
Director.  
Connects  
through the  
network.  
MGW2000Guest  
--  
Views the configuration  
using MGW 2000e  
Director and previews  
content that is being  
encoded.  
Connects  
through the  
network.  
Table 2: MGW 2000e’s User Profile  
Note  
Disconnect the power cable from the power connector prior to  
performing any task on the MGW 2000e unit.  
Avoid touching inside free slots as this may cause electrical hazards.  
Touching inside free slots may also damage your MGW 2000e unit.  
4
 
 
MGW 2000e Quick Start Guide  
Initial Configuration  
To operate MGW 2000e for the first time, you have to initialize  
MGW 2000e using HyperTerminal, which is pre-installed on  
the Configuration PC.  
The Configuration PC must have at least one free serial port. To  
enable the Configuration PC to communicate with MGW  
2000e, you have to first add a direct network connection and a  
HyperTerminal connection.  
You may add and configure conections manually or use pre-  
configured configuration files available on the MGW 2000e  
CD.  
To use pre-configured configuration files, refer to the next  
page.  
To add the required connections manually, refer to the user  
manual.  
Before you initialize MGW 2000e:  
1. To avoid network conflicts, make sure that no other  
network device with the hostname MGW2000E is  
connected to the network.  
2. Use a serial cable to connect MGW 2000e's RS-232 port to  
a free serial port (e.g. COM1) on the Configuration PC.  
3. Use a network cable to connect MGW 2000e's NIC A to  
the network.  
To connect NIC B as well, refer to the user manual for  
further information and instructions.  
Note  
To ensure proper network communication, we recommend using shielded  
Category 5 network cables.  
5
 
MGW 2000e Quick Start Guide  
To add the required connections:  
1. Insert the MGW 2000e CD and navigate to the  
HyperTerminal Settings folder.  
2. Copy rasphone.pbk  
to  
C:\Documents and Settings\All Users\Application  
Data\Microsoft\Network\Connections\Pbk  
on your PC. If Windows is not installed on C, specify the  
correct drive.  
3. Restart your PC; the direct connection, called 2000e Direct  
Connection, is available under Network Connections in  
the Control Panel. We recommend creating a shortcut on  
the Desktop.  
4. Use a serial cable and connect one end to the RS-232  
connector and the other end to the Configuration PC's  
COM1 port.  
5. Copy 2000e.ht  
to a local folder on your PC and create  
a shortcut on the Desktop.  
6. Double-click 2000e Direct Connection  
, enter the user  
name and the password for MGW 2000e's Administrator  
user and click Connect.  
7. Double-click 2000e.ht  
; HyperTerminal appears with  
the MGW 2000e's Logon prompt.  
To initialize MGW 2000e  
1. Log on as Administrator; MGW 2000e initializes.  
If a network segment is DHCP enabled, TCP/IP settings are  
automatically defined for the associated NIC.  
If a network segment is not DHCP enabled, refer to page 8  
to define TCP/IP settings for the associated NIC.  
2. Press any key; the Main menu appears.  
6
 
MGW 2000e Quick Start Guide  
To change MGW 2000e’s hostname:  
1. To avoid network conflicts, make sure that there are no  
other network devices with the name you want to use.  
2. Press 1 (Rename MGW 2000e); you will be asked to  
confirm your request to change MGW 2000e’s hostname.  
3. Press Y to confirm the request.  
4. Type the new hostname for MGW 2000e and press Enter.  
MGW 2000e’s hostname changes. MGW 2000e only  
allows hostnames consisting of less than 15 characters.  
5. Make a note of MGW 2000e’s new hostname for future  
reference.  
6. To return to the Main menu, press any key.  
The following sections explain how to set network  
configurations for the connected NIC, if the respective network  
is not DHCP enabled.  
Note  
To ensure proper network communication, we recommend using shielded  
Category 5 network cables to connect MGW 2000e to the network.  
7
 
MGW 2000e Quick Start Guide  
If your Network is not DHCP enabled  
If your network is not DHCP enabled, you must define TCP/IP  
settings for NIC A upon logging on for the first time. The  
following section instructs you on how to define TCP/IP  
settings.  
To define TCP/IP settings:  
1. In the Main menu, press 2 (Change Network Settings);  
the Network menu appears.  
2. Press 1 (Change TCP/IP Settings for NIC A); DHCP  
options appear.  
3. Press 2 (Disable DHCP and set TCP/IP parameters  
manually); DHCP is disabled and TCP/IP options appear.  
4. Enter the new IP address and Subnet mask for NIC A and  
press Enter.  
To make MGW 2000e accessible from outside your local  
network, define the Default Gateway and press Enter.  
For instructions on defining TCP/IP settings for NIC B,  
refer to the user manual.  
The new parameters are defined and MGW 2000e returns  
to the Network menu once you press Enter.  
5. To return to the Main menu, press 0 (Return to the  
Previous Menu).  
8
 
 
MGW 2000e Quick Start Guide  
To display TCP/IP settings:  
1. To display MGW 2000e’s TCP/IP settings, re-open the  
HyperTerminal connection and log on again as  
Administrator, the Main menu appears.  
2. Type 3 (Display TCP/IP Settings); the TCP/IP settings  
are displayed.  
3. To return to the Main menu, press any key.  
To log off MGW 2000e:  
1. In the Main menu, press 0 (Quit); you are notified that  
MGW 2000e will have to restart for the new settings to  
take effect.  
2. Press any key; the connection is terminated and MGW  
2000e restarts, which may take several minutes. MGW  
2000e is available again when the Power LED turns green.  
If you wish to log on again:  
Re-open the HyperTerminal connection and enter the user  
name and password for Administrator; the Main menu  
appears.  
9
 
MGW 2000e Quick Start Guide  
Transmitting Streams  
The following chapters show you how to operate MGW 2000e  
using MGW 2000e Director.  
Logging on to MGW 2000e Director  
1. Open Microsoft Internet Explorer from any computer on  
the network.  
2. In the URL field, enter MGW 2000e’s hostname or IP  
address. Internet Explorer’s URL field will read something  
like the following:  
http://MGW2000E/Director  
3. Press Enter; the MGW 2000e Director Logon page  
appears.  
4. Log on as Administrator. The default password for this  
user is Administrator.  
For instructions on changing the Administrator password,  
refer to the user manual.  
5. Click Login; the Channels page appears.  
Note  
MGW 2000e Director has been optimized for Microsoft Internet Explorer 5.0  
and higher.  
10  
 
MGW 2000e Quick Start Guide  
Configuring a Live Channel  
To access the Channels page, choose Channels in MGW 2000e  
Director’s menu.  
The Channels page displays a list of the available live channels  
corresponding to the number of encoding modules installed in  
the MGW 2000e chassis.  
You have to configure the stream, source and target parameters  
for the live channel. This section instructs you on how to  
Configuring Stream Parameters  
1. Under Control, click Properties ; the Properties page  
appears displaying stream parameters.  
2. Set Color System to Auto Detect and click Apply.  
3. MGW 2000e detects the color system of your video source  
automatically.  
4. Other parameters are set to default values and don’t have to  
be adjusted. For detailed instructions and explanations on  
how to set the other parameters, refer to the user manual.  
5. To return to the Channels list, click Channels in MGW  
2000e Director’s menu.  
For a detailed description of the stream parameters, refer to the  
user manual.  
Note  
MGE-100 encoding modules only support MPEG-1 settings. You will not  
be able to set MPEG-2 parameters for channels associated with MGE-  
100 encoding modules.  
If you are logged on as MGW2000Guest, the Properties button does  
not show.  
11  
 
MGW 2000e Quick Start Guide  
Configuring Source Parameters  
1. Click the Source tab; the Source page appears.  
2. Under Video Input, choose the video source connected to  
the relevant encoding module and click Apply.  
3. If you use an analog audio source, set Audio Input to  
Unbalanced and click Apply.  
If you have an MGE-200D encoding module installed and  
use a digital audio source, set Audio Input to Digital  
Audio and click Apply.  
4. The other parameters are pre-set to default values and  
don’t have to be adjusted. For detailed instructions and  
explanations on setting other parameters, refer to the user  
manual.  
5. To return to the Channels list, click Channels in MGW  
2000e Director's menu.  
For a detailed description of the source parameters, refer to the  
user manual.  
Note  
If you want to choose SDI as video input, you have to encode from a digital  
video source and install an MGE-200D encoding module. For instructions on  
installing encoding modules and connecting peripherals, refer to the user  
manual.  
12  
 
 
MGW 2000e Quick Start Guide  
Configuring a UDP Target  
1. Click the Target tab; the Target page appears.  
2. Select a UDP Target; UDP appears under Target Type.  
3. Click Add Target; a default Multicast address is assigned  
and default parameters are set.  
Confirm that your receiving PC belongs to the displayed  
Multicast address, otherwise you won't be able to play the  
stream.  
Refer to your network administrator to obtain a valid  
Multicast address and enter it into the Target Address field.  
4. To implement the settings, click Apply.  
5. To return to the Channels list, click Channels in MGW  
2000e Director’s menu.  
For a detailed description of target parameters and instructions  
on adding and configuring targets other than UDP, refer to the  
user manual.  
13  
 
 
MGW 2000e Quick Start Guide  
Running a Channel  
Once you have configured the channel, you can start  
transmitting a stream. Follow the instructions to transmit a  
channel.  
MGW 2000e also lets you schedule a channel. For instructions  
on scheduling a channel, refer to the user manual.  
To transmit a stream:  
1. In MGW 2000e Director’s Menu, click Channels. The  
Channels page appears.  
2. From the Channels list, select the channel you want to  
transmit.  
If the Run Channels button is disabled  
, no target has  
been added to the channel. To run this channel, you must  
first add a target as explained on page 13.  
3. Click  
The Run Channel button  
Channel button  
, MGW 2000e Director transmits the channel.  
now toggles to the Stop  
.
4. Repeat steps 2-4 for each channel you want to transmit.  
To stop transmitting:  
Click  
The Stop Channel button  
Channel button  
; the associated channel stops transmitting.  
now toggles to the Run  
.
Note  
If you are logged on as MGW2000Guest, the Run and Stop buttons do not  
show.  
14  
 
MGW 2000e Quick Start Guide  
Previewing MPEG-1 UDP Streams  
Playing back MPEG-1 UDP streams requires installing  
Optibase Player. For additional information, refer to the user  
manual.  
To preview a MPEG-1 UDP stream:  
1. On MGW 2000e Director’s Main window, click Channel  
Preview; your currently configured channel appears.  
2. Click Select; Optibase Player appears and the channel  
displays. The Select button is disabled, if the channel is  
stopped.  
15  
 
MGW 2000e Quick Start Guide  
Hardware Overview  
LEDs  
Description  
Power  
Off  
No power  
Blinks green  
Green  
MGW 2000e is booting  
Power on  
Alarm  
Off  
No error  
Blinks red  
At least one fan runs too slow  
or failed  
Ethernet Link  
Off  
Orange  
No connection  
Connected  
Ethernet Transmit  
(Channel) 1-6  
Off  
No transmission  
Transmitting  
Flashes green  
Off  
Empty slot  
Blinks red (if module is  
inserted)  
MGW 2000e is booting.  
Slot error (software not  
loaded)  
Green  
Encoding module inserted  
and ready to encode  
Blinks green  
Red  
Encoding  
Encoding module inserted,  
channel error  
Certain errors may cause this  
LED to flash.  
Table 3: MGW 2000e Front Panel LEDs  
16  
 
MGW 2000e Quick Start Guide  
Ports  
Description  
Six slots  
Accommodate up to six encoding modules.  
Connects power cord (90/260V AC).  
Switches MGW 2000e on and off.  
Power connector  
Power switch  
Table 4: MGW 2000e Rear Panel Interface  
Connectors  
Description  
Audio  
Connects analog audio source  
Connects Composite video source  
Connects S-Video source  
COMP.VID  
S-VIDEO  
LEDs  
Functionality  
Source  
Off  
Green  
Bad or no video source  
Video source detected  
Table 5: MGE-100 and 200 Encoding Module Interfaces  
Cable  
Description  
Video BNC  
Connects Composite video source  
S-Video MiniDIN  
Connects S-Video source  
Stereo MiniJack Audio Connects analog audio source  
Table 6: Cables connecting Sources to MGE-100/200 Encoding Modules  
17  
 
 
MGW 2000e Quick Start Guide  
Connectors  
Description  
ANALOG AUD  
DIG AUD  
SDI  
Connects analog audio source.  
Connects digital audio source.  
Connects digital video source  
LEDs  
Description  
Source  
Off  
Green  
Bad or no video source.  
Video source detected.  
Table 7: MGE-200D Encoding Module Interfaces  
Cable  
Description  
Video BNC  
Connects digital video source  
Connects digital audio source  
RCA Coaxial  
Stereo MiniJack Audio Connects analog audio source  
Table 8: Cables connecting Sources to MGE-200D Encoding Modules  
18  
 
 
 
Technical Support  
Optibase's Extended Warranty program is a support package for  
Optibase products and provides one to four years of warranty  
starting with the day of purchase. For more details and first-line  
support, contact the reseller or distributor who sold you your  
Optibase product.  
The Optibase Knowledge Base offers technical tips and  
information about Optibase products. The Knowledge Base is  
If you purchased your Optibase product directly from Optibase  
Inc., contact Optibase’s technical support directly as follows:  
Optibase Inc.  
Tel: (800) 451 5101  
Fax: (650) 691 9998  
Software Updates  
Software resources and updates are available for download at  
Documentation  
For errors or suggestions regarding this user manual, contact  
Optibase’s documentation team directly at  
 
Warranty  
Your Optibase product is warranted against defects in material  
and workmanship for a period of 12 months starting with the  
date of delivery. We will repair or replace (at our option) any  
part that proves defective during the warranty period, provided  
the entire unit is returned to Optibase by prepaid shipping in  
Optibase’s original packing.  
Note that you are only eligible for warranty, if your MGW  
2000e unit carries a serial number on its rear panel. Your dated  
sales receipt or invoice proves the date you purchased the unit.  
Before returning your product for repair, contact our Customer  
Service department for a Return Materials Authorization  
(RMA) number. No unit will be accepted for repair without  
RMA number.  
Neither Optibase Inc. nor Optibase Ltd. will be responsible for  
any damages resulting from the use, maintenance or installation  
of any Optibase product. Neither Optibase Inc. nor Optibase  
Ltd. will be responsible for the incorporation of any spare or  
replacement parts not approved by Optibase. Without limiting  
the generality of the foregoing, Optibase reserves the right to  
refuse warranty repair on any product that, in our opinion, has  
been subjected to any abnormal electrical, mechanical, or  
environmental abuse, or shows signs of modification by an  
unauthorized person or company. To assure coverage under this  
warranty, you must fax your Warranty Registration Fax-Back  
Sheet to Optibase, within 30 days of purchase of the product  
along with a copy of your sales receipt. Call your local  
distributor or reseller for out-of-warranty repair charge  
estimates prior to returning a product.  
Serial Number:  
Date of Purchase:  
 

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