Oce North America Printer TCS400 User Manual

Océ TCS400  
Self support guide  
 
Contents  
Chapter 1  
Self support tips (GB)  
Correct a problem 6  
Use the wizards to achieve optimal output quality 12  
What to do when the system indicates a defective printhead 14  
Use the Replace printhead wizard to change a defective printhead 14  
What to do when you have problems with the sending of print jobs 15  
Important points for the sending of print jobs 15  
Chapter 2  
Safety information (GB)  
Instructions for safe use 18  
Safety data sheets 21  
EPA Energy Star® 24  
Contents  
3
 
4
Océ TCS400 Self support guide  
 
Océ TCS400  
Self-support guide  
Chapter 1  
Self support tips (GB)  
5
 
 
What to do when a problem occurs  
Correct a problem  
When a problem occurs on your system, do the following  
1 Use the wizards  
Use the on-line / off-line key (key 4 on the folded cover) on the printer operator  
panel to go off-line to the wizard selection screen.  
2 Use the user manual on the documentation CD-ROM for detailed descriptions  
about how to correct problems.  
Use the wizards to correct problems  
1 Use the 'Feed & cut' wizard to cut the output or to clean cut a roll of media.  
Chapter 6 of the user manual includes complete information about how to use  
this wizard.  
2 Use the 'Change media type' wizard to change the media type defined on the  
system. Define the correct media for optimal output quality  
3 Use the 'Optimise print quality' wizard as a final option to correct the problems  
with the print quality. (see ‘Use the wizards to achieve optimal output quality’  
on page 12)  
4 Use the 'Replace printhead' wizard to replace a defective printhead. (see ‘Use  
the Replace printhead wizard to change a defective printhead’ on page 14)  
5 Use the 'Replace cassette' wizard to replace the maintenance cassette. Chapter  
8 of the user manual includes complete information about this wizard.  
6 Use the 'Configure system' wizard to check the network settings. When you do  
not have a keyboard, mouse and monitor with your controller, you can also use  
the 'Configure system' wizard to clear the set memory. Chapter 3 of the user  
manual includes complete information about this wizard.  
Use the user manual on the documentation CD-ROM to correct problems  
When the information in this guide does not completely support you while you  
use the Océ TCS400, refer to the user manual on the user documentation  
CD-ROM for more information.  
6
Océ TCS400 Self support guide  
 
     
What to do when you are not satisfied with  
the output quality  
Achieve optimal output quality  
Introduction  
The Océ TCS400 offers 2 methods to check the print quality.  
Make a quality check print  
Make a demo print.  
On the system information card on the on-line screen of the printer, use the  
lower softkey for 'Demo prints' (key 6 on the folded cover) to enter the menu  
with the quality check print and the demo print.  
Chapter 7 of the user manual includes a section about how to check the print  
quality.  
When you are not satisfied with the output quality, use the following procedure  
1 First, make sure that you load and define the correct media type on the printer.  
Use the 'Change media type' wizard, to load a media roll and to change the  
media type defined on the system.  
The following problems are never connected to media. Ignore the above steps  
for these problems and directly continue with step 3. (see ‘Important points for  
the sending of print jobs’ on page 15)  
The length and width measurements are different from the original  
The coloured lines are not well aligned  
Missing sections in lines or stepped lines  
Missing parts of characters  
Drop-out caused by nozzle problems.  
2 Make sure you defined the correct print mode for your job. (see ‘Define the  
correct job settings for optimal output quality’ on page 9).  
Self support tips (GB)  
7
 
     
3 Finally, when you have defined the correct media and the correct print mode,  
and you are still not satisfied with the output quality, use the wizards to achieve  
optimal output quality. (see ‘Use the wizards to achieve optimal output quality’  
on page 12).  
Chapter 7 of the user manual includes a table with recommended media types  
and print modes for the different types of jobs.  
Chapter 7 of the user manual includes a table with a complete overview of the  
settings and the methods to correct specific problems with the output quality.  
8
Océ TCS400 Self support guide  
 
Define the correct job settings for optimal output quality  
Definition  
To get optimal output quality, define the correct print modes.  
Use the following order to define the print modes.  
1 Define the correct media settings.  
media settings for your jobs.  
2 Define the correct 'Colour mode'.  
3 Define the correct 'Print quality mode'.  
4 Define the correct 'Content mode'.  
Chapter 7 of the user manual includes information about the recommended  
job settings for your jobs.  
Define the correct colour mode  
[1] Define the correct colour mode  
When  
Then  
The original is in colour and the  
set the 'Colour mode' to 'Colour'  
printed output requirement is colour  
The original is in colour and the  
printed output requirement is  
greyscale  
set the 'Colour mode' to 'Greyscale'  
set the 'Colour mode' to 'Greyscale'  
The original is greyscale  
[1] Define the correct colour mode  
Self support tips (GB)  
9
 
   
Define the correct print quality mode  
[2] Define the correct print quality mode  
When  
Then  
Example  
Speed is the most  
important requirement. mode' to 'Check'  
Set the 'Print quality  
Use this mode, for  
example, to check if all  
the information is  
visible on the printed  
output.  
The speed requirement Set the 'Print quality  
Use this mode, for  
and the print quality  
requirement are  
balanced. .  
mode' to 'Release'.  
example, to approve  
bid-sets or for internal  
releases of drawings  
The quality is the most Set the 'Print quality  
Use this mode, for  
important requirement. mode' to 'Presentation' example, to present  
drawings to the  
customers.  
[2] Define the correct print quality mode  
Define the correct content mode  
[3] Define the correct content mode  
When  
Then  
The job contains filled areas in vivid Set the 'Content mode' to 'Area fills'  
colours and quality is an important  
requirement  
The job does not contain filled areas Set the 'Content mode' to ' Lines /  
in vivid colours  
text'  
[3] Define the correct content mode  
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Océ TCS400 Self support guide  
 
Use the print modes to correct typical inkjet artefacts  
[4] Use the print modes to correct typical inkjet artefacts  
When  
Then  
Set the 'Content mode' to 'Area fills'  
Ink saturation causes the media to  
cockle  
Set the 'Print quality mode' to  
'Presentation'  
Set the 'Content mode' to 'Area  
fills'  
Set the 'Print quality mode' to  
'Presentation'  
Set the 'Content mode' to 'Area  
fills'  
Set the 'Print quality mode' to  
'Presentation'  
Set the 'Content mode' to ' Lines /  
text'  
The print contains regular horizontal  
light or dark bands  
The filled areas contain white stripes  
The coloured lines are not well  
aligned or blurred  
The colour of one area or line runs  
Set the 'Print quality mode' to  
into the colour of another area or line 'Presentation'  
Parts of lines are missing or lines are Set the 'Content mode' to ' Lines /  
stepped  
text'  
Parts of characters are missing  
Set the 'Content mode' to ' Lines /  
text'  
On high gloss photo paper the  
individual ink drops merge on the  
media  
Set the 'Print quality mode' to  
'Release' or to 'Presentation'  
The length and width measurements Set the 'Print quality mode' to  
are different from the original 'Presentation'  
[4] Use the print modes to correct typical inkjet artefacts  
Self support tips (GB)  
11  
 
Use the wizards to achieve optimal output quality  
When to do  
Before you start the 'Optimise print quality' wizard, first check the following.  
Did you define the correct media type for your job? Define the correct  
media for optimal output quality  
Did you define the correct print mode settings for your job? (see ‘Define the  
correct job settings for optimal output quality’ on page 9)  
After you checked that you used the correct media and the correct print modes,  
use the 'Optimise print quality' wizard to solve the following problems on your  
printed output.  
Regular horizontal light or dark bands on the output  
White stripes in filled areas  
The length and width measurements are different from the original  
The coloured lines are not well aligned or blurred  
Missing sections in lines or stepped lines  
Parts of characters are missing  
Drop-out caused by nozzle problems.  
Chapter 7 of the user manual includes complete information about how to  
optimise the print quality.  
Before you begin  
During the 'Optimise print quality' wizard, the system does a calibration. The  
calibration is only possible on one of the following media types indicated  
below. Before you start the wizard, first load and define one of these media  
types on the printer.  
Standard paper  
Premium coated paper  
Bond  
Coated bond  
Matt photo paper  
High gloss photo paper  
Deluxe bond.  
12  
Océ TCS400 Self support guide  
 
 
How to start the Optimise print quality wizard  
1 Press the on-line / off-line key (key 4 on the folded cover) to set the printer  
off-line.  
2 Press the lower softkey for 'Optimise print quality' (key 6 on the folded cover)  
to enter the wizard.  
3 Follow the steps of the wizard.  
4 When there are no defective printheads, you can do a printhead alignment.  
When you select 'No', the system returns to the off-line menu.  
5 When there are printheads with defective nozzles, you can not do a printhead  
alignment.  
When there are printheads with defective nozzles, you can do the following.  
Continue the printing without the enabling of the fallback mode. The output  
quality is not optimal.  
Enable the fallback mode to continue the printing with optimal output  
quality.  
Enter the 'Replace printhead' wizard to replace the defective printhead.  
Self support tips (GB)  
13  
 
What to do when the system indicates a  
defective printhead  
Use the Replace printhead wizard to change a defective printhead  
When to do  
The system indicates the defective printhead. Only replace the printhead  
indicated by the system.  
Chapter 8 of the user manual includes complete information about how to  
replace a defective printhead.  
Before you begin  
During the 'Replace printhead' wizard, the system does a calibration. The  
calibration is only possible on of the following media types.  
Standard paper  
Premium coated paper  
Bond  
Coated bond  
Matt photo paper  
High gloss photo paper  
Deluxe bond.  
How to start the Replace printhead wizard  
Attention: Only open the top cover when the wizard prompts you.  
1 Press the on-line / off-line key (key 4 on the folded cover) to set the printer  
off-line.  
2 Press the lower softkey for 'Replace printhead' (key 6 on the folded cover) to  
enter the wizard.  
3 Follow the steps of the wizard.  
4 At the end of the wizard, the printer calibrates.  
When the calibration is completed, the screen displays the calibration status.  
14  
Océ TCS400 Self support guide  
 
   
What to do when you have problems with  
the sending of print jobs  
Important points for the sending of print jobs  
Before you send print jobs to the Océ TCS400, remember the following.  
The values defined in the Océ Settings Editor are default values for the  
system. You can define a number of job settings in the printer drivers or the  
job submission tools. The settings defined in the printer drivers or the job  
submission tools always overrule the settings defined in the Océ Settings  
Editor.  
Chapter 10 of the user manual and the on-line help in the Océ Settings  
Editor include complete information about the Océ Settings Editor  
Make sure that the media type and size defined in your job match the media  
type and size defined on the printer.  
Make sure that you define the correct print mode for your job.  
Make sure that you define the correct media type for your job.  
Make sure that you define the correct job settings. For example, orientation,  
rotate, shift, and 'Automatic roll switch'. The section about the correct  
media types for your jobs describes the job settings you can use with the  
different media types and sizes.  
A job submission tool like Océ Print Exec® Workgroup, provides you with  
information about the media defined on the system. The printer drivers do not  
give this type of information. When you use the printer drivers to send your  
jobs, use Océ Remote Logic to view information about the media defined on  
the printer in the Océ System Control Panel.  
Chapter 4 of the user manual includes more information about how to send  
print jobs to the Océ TCS400.  
Chapter 6 includes more information about how to define the correct media  
settings for your jobs.  
Self support tips (GB)  
15  
 
     
16  
Océ TCS400 Self support guide  
 
Océ TCS400  
Self-support guide  
Chapter 2  
Safety information (GB)  
17  
 
 
Instructions for safe use  
Introduction  
Océ designed products are tested in accordance with the strictest international  
safety standards. It is important that you observe the safety rules included in  
this appendix to help assure safe working with the Océ TCS400.  
Maintenance  
Do not remove any screws from fixed panels.  
Do not do any maintenance activities other than the maintenance activities  
for the parts and the maintenance materials described in this manual.  
Do not place any liquids on the machine.  
Use maintenance materials and other materials for their original purpose  
only.  
Keep maintenance materials away from children.  
Do not mix cleaning fluids or other substances.  
To avoid the risk of introducing hazards, all modifications to Océ equipment  
are strictly reserved to properly qualified and trained service technicians.  
18  
Océ TCS400 Self support guide  
 
 
Connection  
Attention: Do not move the machine yourself, but contact your Customer  
Service.  
It is recommended to connect only those products which meet the (inter)na-  
tional product safety and radio frequency interference standards, and to use  
an attachment cable as specified by Océ.  
If for some reason you have to move the machine yourself, please make sure  
that the mains power point has the right fuse capacity. See the Océ TCS400  
safety data sheet in this appendix for information about maximum current.  
Do not bridge any mechanical or electrical circuit breakers.  
Do not use an extension lead to connect the machine.  
This machine is not designed for connection to an IT power system. An IT  
power system is a voltage network in which the neutral wire is not  
connected to earth.  
When the machine is connected through a wall socket, place the machine  
near a wall socket that is easily accessible.  
When the machine is connected through a fixed connection to the electricity  
grid, the disconnect device in the fixed connection must be easily  
accessible.  
Surroundings  
Make sure that the machine is placed on a level, horizontal surface of  
sufficient strength. See the Océ TCS400 safety data sheet in this appendix  
for information about the weight of the equipment.  
Make sure there is sufficient space around the machine. This facilitates  
reloading materials as well as maintenance.  
Do not place the machine in rooms which are subject to excessive vibration.  
Do not place the machine in rooms which are too small or insufficiently  
ventilated. See the Océ TCS400 safety data sheet in this appendix for  
information about space and ventilation requirements.  
Safety information (GB)  
 
19  
General  
Always use materials recommended by Océ and developed for the Océ  
TCS400. Materials not approved by Océ can cause faults in your machine.  
Do not use the machine when it is emitting unusual sounds. Remove the  
plug from the power socket or turn off the fixed connection to the electricity  
grid and contact Customer Service.  
Note: This is a class A product. In a domestic environment this product may  
cause radio interference in which case the user may be required to take  
adequate measures.  
20  
Océ TCS400 Self support guide  
 
Safety data sheets  
Introduction  
The disclaimer below applies to all safety data sheets in this manual. Contact  
your local Océ organisation for questions about Océ products regarding health,  
safety and environment. You can find the address of your local Océ  
organisation in appendix C of this manual.  
Disclaimer  
The safety data sheets in this manual have been compiled to the best of our  
knowledge. They are intended as a compact guide to the safe handling of this  
product. We reserve the right to revise safety data sheets, as new information  
becomes available. It is the user's responsibility to determine the suitability of  
this information for the adoption of safety precautions as may be necessary. It  
is the user's responsibility to contact Océ to make sure that the safety data  
sheets are the latest ones issued. If and in so far as limitation of liability is  
permitted under the applicable laws, we do not accept liability for any  
inaccuracy that may occur in this information.  
Note: Not all safety data sheets were available at the moment this manual was  
published. The Océ organisation in your country will be pleased to send you a  
copy of the missing sheets. You can find the address of the Océ organisation in  
your country in appendix C of the user manual.  
Safety information (GB)  
 
21  
 
Product safety data sheet Océ TCS400 printer  
The content of this safety data sheet is subject to the disclaimer of liability on  
page (see ‘Disclaimer’) of this manual.  
Material safety data sheet Océ inksOcé TCS400  
This safety data sheet was not available at the time this manual was published.  
22  
Océ TCS400 Self support guide  
 
Product safety data sheet Océ TCS400 scanner  
PRODUCT SAFETY DATA SHEET  
Océ (UK) Limited  
Number  
Date  
E-760-a-UK  
June 2003  
Model  
Océ TCS400 Scanner  
Description  
Wide format colour scanner  
Scan width  
Scan speed  
40“  
0,5 m/min  
Dimensions  
Weight  
Width  
Depth  
Height  
1340 mm  
490 mm  
1070 mm  
102 kg  
Voltage  
100-240  
V
Frequency  
Current-rated  
50-60 Hz  
1.1-0.45  
A
Power consumption, plug-in  
Power consumption, stand by  
Power consumption, operation  
Mains connection  
58 W (incl user interface)  
104 W (incl user interface)  
119 W (incl user interface)  
Cable with plug  
Safety class  
Protection class  
I
(IEC 536) Protective earth connection  
(IEC 529)  
IP X0  
Standby  
26 dB(A)  
In operation  
Sound pressure level  
(at operator position)  
main-body 51 dB(A);  
impulse L =8 dB(A)  
i
Sound power level  
Radio interference  
Radiation  
Heat emission  
Ozone emission  
37 dB(A)  
main-body 61 dB(A)  
Complies with Directive 89/336/EEC and FCC rules and regulations, part 15 Class A.  
Below the Threshold Limit Values for UV, Visible and IR radiation (TLV list of ACGIH)  
Standby 104 W; in operation 119 W  
Not applicable  
3
Room volume  
Room ventilation  
Recommendation: min. 15 m  
3
Recommendation: min. 7.5 m /h (natural ventilation)  
Use simulation at random  
operation  
Not applicable  
Consumables  
Not applicable  
Additional safety information  
CE-Compliance  
None  
Listed according to standard UL 1950 and CAN/CSA-C22.29 No.950  
Copyright © 2003 Océ-Technologies B.V., Venlo, NL  
The content of this safety data sheet is subject to the disclaimer of liability on  
page (see ‘Disclaimer’) of this manual.  
Safety information (GB)  
23  
 
EPA ENERGY STAR®  
Introduction  
Océ-Technologies B.V. has joined the ENERGY STAR® Program of the United  
States Environmental Protection Agency (EPA). The purpose of the ENERGY  
STAR® Program is to promote the manufacturing and marketing of  
energy-efficient equipment, thereby potentially reducing combustion-related  
pollution. Using the energy management features outlined below prevents  
unnecessary power consumption, which helps to prevent air pollution from  
electricity generating plants and saves money on your utility bills.  
®
As an ENERGY STAR Partner, Océ-Technologies B.V. has determined that this  
printer model meets the ENERGY STAR® guidelines for energy efficiency.  
See the Product Safety Data Sheet in this appendix for power use data.  
Attention: If this printer is upgraded to a multifunctional device by adding  
a wide format colour scanner, the system does not comply with the ENERGY  
STAR sleep mode specification for a wide format multifunction device. The  
ENERGY STAR® logo which appears in the printer operator panel only refers  
to the printer.  
Features  
The EPA ENERGY STAR® Criteria for printers involves the following feature.  
Sleep mode  
The power use of some functions is automatically decreased to save energy.  
The printer enters the sleep mode 30 minutes after the last print job is  
completed. The key operator can adjust this default time within a range  
between 30 and 240 minutes.  
It is suggested to determine the appropriate default time for your work  
pattern by changing the setting in steps of 30 minutes and testing each  
setting for at least a week. Only if this limit of 240 minutes still causes  
sizable inconvenience, due to your usage pattern, the key operator can  
disable the sleep mode.  
24  
Océ TCS400 Self support guide  
 
 
ENERGY STAR® is a U.S. registered mark.  
Safety information (GB)  
25  
 
26  
Océ TCS400 Self support guide  
 
Index  
J
job submission 15  
M
media settings  
9
O
off-line mode  
6
output quality 7,  
9
P
print modes  
9
S
system screen  
6
U
user manual  
6
W
wizards  
6
Index  
 
27  
28  
Océ TCS400 Self support guide  
 

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