Nortel Networks Telephone Regular Telephone User Manual

Meridian 1  
Regular Telephone User Guide  
Copyright Information  
This Nortel documentation is protected by copyright. It may not be copied in any form or medium except pursuant to the  
Nortel License to Copy Documentation ("License").  
If a License has been purchased, it will be enclosed with this copy of Nortel documentation.  
© 1998 Northern Telecom  
All rights reserved  
Information is subject to change without notice. Northern Telecom reserves the right to make changes in design or  
components as progress in engineering and manufacturing may warrant.  
This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the  
FCC rules, and the radio interference regulations of Industry Canada.  
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a  
commercial environment.  
This equipment generates, uses and can radiate radio frequency energy, and if not installed and used in accordance with the  
instruction manual, may cause harmful interference to radio communications.  
Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required  
to correct the interference at their own expense.  
SL-1 and Meridian 1 are trademarks of Northern Telecom.  
 
Contents  
Introduction .............................................................................................1  
Making and answ ering calls ...................................................................3  
Special features .......................................................................................4  
Index .......................................................................................................25  
Regular telephone  
i
 
Introduction  
The Meridian 1* is designed to provide  
flexible use of business telephones. It  
is capable of a number of  
sophisticated operations such as  
setting up conference calls, allowing  
you to answer someone elses calls,  
or even notifying you when a number  
you have tried is no longer busy.  
LINK—If your telephone has a LINK  
button, you can press LINK instead of  
flashing the switchhook. You send a  
message to the system, usually  
followed by dialing a code.  
Term s you should know  
Attendant—the attendant is a  
telephone operator in your organization.  
Directory Num ber (DN)—a DN is any  
extension on a telephone. A DN can  
have up to seven digits.  
Meridian 1—the Meridian 1 is your  
office communications system.  
Some of the features have been  
assigned to your phone. The features  
on your telephone have been selected  
to reflect your specific telephone  
needs. If you want to have some  
features removed or others added,  
contact your System Administrator.  
Pushbutton telephones—the  
pushbutton telephones referred to in  
this guide are the 2500, Link and Unity  
telephones.  
Flash the sw itchhookIf you press  
and release the switchhook very  
quickly, your call is not disconnected.  
Instead, you send a message to the  
system, usually followed by dialing a  
code.  
Ringback—ringback is the sound you  
hear when a call you’ve made is  
ringing at its destination.  
Flexible Feature Codes (FFCs)— In  
addition to SPRE codes, your system  
may use FFCs to activate features.  
Because FFCs can vary from system to  
system, they are not provided in this  
guide. Your System Administrator can  
tell you the FFCs available to you.  
Rotary dial telephones—the rotary  
dial telephone referred to in this guide  
is the 500 telephone.  
* Meridian 1 is a trademark of Northern Telecom.  
Regular telephone  
1
 
Special Prefix Code (SPRE)—the  
Special Prefix Code is a number you  
dial telling the Meridian 1 that youll be  
dialing another command code.  
Your personal telephone  
Volum e control  
The way you can use your telephone  
may be affected by restrictions applied  
by your organization. For instance,  
you may have to share your telephone  
extension with several other people.  
Or, you may not be allowed to make  
long distance calls.  
You can adjust the loudness of the  
ringing of your telephone. Each of the  
500, 2500, and Link telephones has a  
volume control wheel underneath the  
telephone. The volume on the Unity I  
and Unity II telephones is controlled by  
a three-position (High, Low, Off)  
volume control switch which is located  
underneath the telephone.  
For example, when you see, “Dial  
SPRE 87,” first dial the SPRE code,  
then dial the digits 87. Your System  
Administrator can tell you the SPRE  
code for your system.  
Shared Directory Num berssince  
your DN (extension) may be shared by  
others, it is important to listen for dial  
tone or conversation before beginning  
to dial. If you share your DN with  
other people, they may be able  
toconnect to your telephone calls at  
any time.  
Sw itchhook—the switchhook is the  
button which the handset presses  
down, disconnecting your call when  
you hang up.  
If you press and release the  
switchhook very quickly (flash the  
switchhook”), your call is not  
disconnected. Instead, you send a  
message to the system.  
Private Line—a Private Line may be  
assigned to your telephone. With this  
line, you may reach any outside  
number without dialing the digit(s)  
which you normally use to get an  
outside line.  
Regular telephone  
2
 
Making and answering calls  
To make a call:  
To answer a call:  
Night Service  
After business hours, incoming calls  
are answered in one of two ways  
depending on the type of night service  
chosen by your organization.  
1
2
Lift the handset.  
Your phone is ringing:  
Dial the phone number. You hear  
ringback or busy signal.  
Lift the handset and answer the  
call.  
Night bell(s) ringYou are  
notified of an incoming call by a  
ringing bell. To answer the call, lift  
the handset of any telephone and  
dial the night answer code,  
SPRE 4 or TFAS FFC.  
Note: If you dial an invalid number or  
one with more digits that the  
To end a call:  
maximum allowed for your  
When you have finished your  
organization, you may hear a fast busy  
signal or an announcement, or be  
redirected to the attendant  
conversation, or if you can’t get  
through to the person called, hang up.  
Note: For more information on what  
you can do if you can’t get through to  
the person called, see Ring Again and  
Stored Number redial.  
Transferring is done in the normal  
manner, but you should stay on the  
line until the transfer is completed.  
Flexible Night Service—Only  
specific phone(s) will ring. Calls  
must be answered on these  
phones. Transferring is done in the  
normal manner, but you should  
stay on the line until the transfer is  
completed.  
Regular telephone  
3
 
Special features  
Some of the features assigned to your  
phone will be different from those  
assigned to other phones. Since  
different users have different  
telephone needs, the type and number  
of features will vary from phone to  
phone.  
3
Ask for assistance and hang up.  
Attendant recall  
Use Attendant Recall to call the  
attendant for assistance in handling a  
call which originally came through the  
attendant.  
You are now disconnected from the  
conversation.  
Notes:  
You are on a call and you want to call  
the attendant to request help for the  
caller. To recall the attendant:  
To call the attendant, dial the  
attendant's extension.  
This chapter lists some of the special  
features in alphabetical order and  
explains how to use them.  
Once you flash the switchhook or  
press LINK, you cant return to the  
original caller. You must wait for  
the attendant to answer.  
1
2
Flash the switchhook or press LINK.  
Note: If your telephone has a LINK  
button, you can press LINK instead of  
flashing the switchhook as indicated in  
the instructions in this guide.  
Stay on the line.  
When the attendant answers, you, the  
caller and the attendant can all hear and  
speak with each other. If the attendant  
has the Secrecy feature and the call  
involves an outside line, you and the  
attendant are connected and the third  
party is excluded from the conversation.  
When you are not on a call and you  
want to speak to the attendant, lift  
the handset, dial zero for the  
attendant, and wait for the  
attendant to answer.  
Regular telephone  
4
 
If you have Transfer, you cant use  
the Attendant Recall feature. You  
can get assistance from the  
attendant by using Transfer and  
dialing the attendants extension.  
You and the original caller will both  
be connected to the attendant.  
Notes:  
Call Pickup  
Telephones in your organization may  
be arranged into Call Pick-up groups.  
Use Call Pickup to answer, from your  
own phone, any call made to a phone  
in your Call Pickup group.  
If you are on a call and another call  
comes in for someone in your Call  
Pickup group, you must end, park or  
transfer the call you are on before  
you can answer the new call.  
To use Call Pickup when a phone in  
your Call Pickup group is ringing:  
Your System Administrator will tell  
you if your telephone is equipped so  
that you can answer calls made to  
any phone in another Call Pickup  
group, or to one specific Directory  
Number.  
1
2
Lift the handset.  
Dial SPRE 3 or PUDN FFC.  
You are connected to the caller.  
To answer a call to any phone in another  
Call Pickup group, dial SPRE 94 or  
PUGR FFC. Dial the call Pickup Group  
Number. To answer a call to a specific  
extension in another Call Pickup group,  
dial SPRE 95 or PURN FFC. Dial the  
extension.  
Regular telephone  
5
 
Notes:  
Call Waiting  
Cam p-on  
Use Call Waiting to answer a second  
call on your phone, without  
disconnecting from the call you are  
already on.  
Camp-on will notify you of an external  
incoming call when you are already on  
the phone. You must end the current  
call to answer the second call.  
You can go from one call to the  
other by flashing the switchhook.  
If one call is ended, flash the  
switchhook to return to the other  
caller.  
You are on a call and you hear two  
beeps, a pause, and two more beeps.  
To answer the waiting call:  
You are on a call and a second call  
comes in. To answer a camped-on  
call:  
1
Flash the switchhook or press  
You hear a short beep.  
LINK.  
1
2
3
End your conversation.  
Hang up.  
The first call is put on Hold and you are  
connected to the second call.  
2
To return to the original call, flash  
the switchhook or press LINK  
again.  
When the phone rings, lift the  
handset.  
You are connected to the second call.  
You are reconnected to the first call.  
Regular telephone  
6
 
To enter a charge account number  
during a call:  
Charge  
Use Charge Account to charge your  
long distance calls to an account  
number. The calls will be billed to  
your department, office or project.  
1
Flash the switchhook. You hear  
three beeps followed by dial tone.  
Your call is put on Hold.  
You can enter a charge account  
number before you make a call or  
during a call.  
2
3
4
Dial SPRE 5 or CDRC FFC. The  
dial tone stops.  
To enter a charge account number  
before making a call:  
Dial the charge account number.  
You hear dial tone.  
1
2
Lift the handset.  
Flash the switchhook again to  
reconnect to your call.  
Dial SPRE 5 or CDRC FFC. The  
dial tone stops.  
3
4
Dial the charge account number.  
You hear dial tone.  
Dial the phone number.  
Regular telephone  
7
 
To charge a call using Conference or  
Transfer:  
— Wait for the call to be answered.  
Flash the switchhook to establish a  
three-party conference or hang up  
to transfer the call.  
1
Flash the switchhook. You hear  
three beeps followed by dial tone.  
or  
Your call is put on Hold.  
— If you hear a busy signal, flash the  
switchhook again to return to the  
original caller.  
2
3
Dial SPRE 5 or CDRC FFC. The  
dial tone stops.  
Dial the charge account number.  
You hear dial tone.  
Note: If you have a rotary dial  
telephone, you must use a charge  
account number with the maximum  
number of digits specified by your  
organization. If you have a pushbutton  
telephone, you can use a number  
which has fewer than the maximum  
number of digits by pressing the # key  
at the end of the number.  
4
5
Dial the phone number.  
If your hear ringback, hang up to  
transfer the call.  
or  
Regular telephone  
8
 
To connect the original caller, flash  
the switchhook or press LINK  
again. All three of you are  
connected.  
Conference  
Use Conference to set up a  
conversation between yourself and up  
to five other people.  
or  
To set up a conference call (you are on a  
call and you wish to add one person or  
more to your call):  
— If your hear a busy signal, flash the  
switchhook to return to the original  
caller.  
1
2
3
Flash the switchhook or press LINK.  
You hear three beeps followed by  
dial tone.  
4
You can include up to six parties,  
including yourself, in your call by  
repeating the above procedures.  
Dial the telephone number of the  
person to be included in your call.  
You hear ringback or busy signal.  
To disconnect the last caller from the  
call (if the caller is on an outside trunk):  
If you hear ringback, wait for the  
person to answer. Anything you say  
to this person cannot be heard by  
the original caller.  
1
2
Flash the switchhook. You hear  
three beeps followed by dial tone.  
Dial SPRE 87 or C6DS FFC.  
Regular telephone  
9
 
To change your Electronic Lock  
password:  
Electronic Lock  
To lock your phone so no one can  
make outside calls on it:  
Forw ard  
Use this feature to have calls to your  
phone automatically ring on another  
telephone.  
1
2
Lift the handset and dial the  
password change code.  
1
2
3
Lift the handset.  
To forward your calls to another  
phone:  
Dial the current password for your  
telephone, followed by the new  
password you wish to use. You  
may hear special dial tone.  
Dial the Lock code.  
Dial your Electronic Lock  
password. You may hear a  
confirmation tone after dialing your  
password.  
1
2
Lift the handset.  
If you have a pushbutton  
3
Dial the new password again. If  
you hear a fast busy signal, you  
may have misdialed. Release the  
call and try again.  
telephone, dial # 1 or CFWA FFC.  
4
5
If you're using someone else's  
phone, dial your main extension  
number.  
or  
If you have a rotary dial telephone,  
dial SPRE 74 or CFWA FFC.  
Note: Your System Administrator can  
tell you the Lock and Unlock codes. If  
you don't know your password, ask  
your System Administrator.  
Hang up or press Rls.  
3
4
Dial the number you want your  
calls forwarded to.  
To unlock your phone:  
— Perform this same procedure  
except use the Unlock code in  
step 2.  
Hang up. All calls to your  
telephone are now automatically  
forwarded.  
Regular telephone  
10  
 
To cancel Forward:  
Notes:  
Forced Charge Account  
Use Forced Charge Account to make  
and charge long distance calls from a  
phone that normally is restricted from  
making long distance calls. The calls  
will be charged to your department,  
office or project.  
1
2
Lift the handset.  
The charge account number must  
be entered for each long distance  
call. You can transfer or  
conference a call made using  
Forced Charge Account.  
If you have a pushbutton  
telephone, dial #1 or CFWA FFC.  
or  
If you have a rotary dial telephone  
telephone, you must use a charge  
account number with the  
To use Forced Charge Account:  
If you have a rotary dial telephone,  
dial SPRE 74 or CFWA FFC.  
1
2
Lift the handset.  
maximum number of digits  
3
Hang up. Calls come in to your  
phone as usual.  
specified for your organization. If  
you have a pushbutton telephone,  
you can use a number which has  
fewer than the maximum number  
of digits by pressing the # key at  
the end of the number.  
Dial the SPRE 5 or CDRC FFC.  
The dial tone stops.  
Notes:  
3
4
Dial the charge account number.  
You hear dial tone.  
You will hear a fast, busy signal if  
you dial a code which isnt allowed  
or if you dial a number with more  
than the maximum number of digits  
allowed.  
Dial the phone number. You hear  
ring back or busy signal.  
You can still make calls from your  
telephone while using Forward.  
Regular telephone  
11  
 
If you are on a call when a Group  
Call is made, youll hear three quick  
bursts of tone repeated after 10  
seconds. End your call to answer  
the Group Call.  
Group Call  
Hold  
Use Group Call to set up an automatic  
conference with a predefined group of  
up to 20 telephones. If your telephone  
is part of a Group Call group, you’ll be  
notified when a Group Call is made.  
Use Hold to temporarily disconnect  
yourself from a caller without ending  
your call.  
To put a call on hold:  
To answer a Group Call:  
— Lift the handset.  
Notes:  
1
Flash the switchhook or press LINK.  
You hear three beeps followed by  
dial tone.  
2
If you have a pushbutton telephone,  
dial # 4 or HOLD FFC. You hear  
three beeps followed by dial tone.  
Your phone cant be used to set up  
a Group Call.  
The call is on hold.  
or  
You can leave the conversation at  
any time by hanging up. Once  
youve disconnected from the call,  
you cant reconnect to it.  
— If you have a rotary dial telephone,  
dial SPRE 77 or HOLD FFC. The dial  
tone stops.  
The call is on Hold.  
Regular telephone  
12  
 
3
Hang up.  
HotlineEnhanced  
HotlineFlexible  
If your telephone has been designated as  
a Hotline telephone and is equipped with  
a keypad or rotary dial, Enhanced Hotline  
allows you to use the following features:  
You can only use this feature if your  
telephone has been designated as a  
Hotline telephone. Flexible Hotline  
lets you dial a pre-defined telephone  
number by only having to lift the  
handset of your telephone. The  
system automatically connects you to  
the pre-defined telephone number.  
Periodic ringing reminds you that a call  
is on hold.  
To return to a call on hold:  
Attendant Recall  
Call Waiting  
Conference  
Lift the handset to return to the call  
on Hold.  
Park - you can park a call but cannot  
retrieve a parked call  
Ring Again  
Notes:  
If your telephone is a Hotline  
telephone, you cannot use any other  
features described in this guide.  
You cant put a Conference call on  
Hold.  
Transfer  
Refer to the appropriate sections in this  
guide for instructions on how to use  
these features.  
You can leave the handset off the  
hook after you have put a call on  
Hold. To return to the call, flash  
the switchhook or press LINK.  
Regular telephone  
13  
 
Notes:  
Intercom  
Telephones in your organization can be  
arranged into Intercom groups. Use  
Intercom to call another telephone in  
your group by dialing a one- or two-  
digit code. The codes are available  
from your System Administrator.  
If your telephone has Intercom,  
you can only make calls to other  
telephones in your group. You  
cant use this phone for any other  
type of call.  
Intercom Group telephones can have  
the following features:  
To use Intercom:  
1
2
Lift the handset.  
Auto Dial (Unity and Unity VII only)  
Call Pick-up  
Transfer  
Dial the one- or two-digit code for  
the phone you are calling. You  
hear ringback or busy signal.  
Conference  
Hold (Unity III and Unity VII only)  
Ring Again  
When the person answers, you are  
connected in a call.  
Regular telephone  
14  
 
To retrieve your messages:  
Notes:  
Message Waiting  
Your telephone can be automatically  
answered by a Message Center  
attendant if you do not answer or if your  
line is busy. The Message Waiting  
feature notifies you when the attendant  
or Message Center has taken a message  
for you.  
1
2
Lift the handset.  
If you don’t have a Message  
Waiting lamp and you dial an  
extension other than the Message  
Center, the message waiting  
indication resumes when the call is  
completed.  
Dial the extension of the Message  
Center. You hear ringback.  
3
4
When the Message Center  
attendant answers, request your  
messages.  
The message waiting indication will  
be turned off by the Message  
Center attendant when you call for  
your messages.  
If there is a message waiting for you at  
the Message Center, youll be notified in  
one of two ways. If you have a  
Message Waiting lamp, youll see the  
lamp flashing. If you don’t have a  
Message Waiting lamp, youll hear an  
interrupted dial tone when you lift the  
handset.  
Hang up.  
Regular telephone  
15  
 
To answer a parked call:  
Override  
Park  
If you place a call to a busy telephone,  
Override allows you to interrupt the  
call. To override a busy call:  
Use Park to put a call on Hold and  
totally detach the call from your  
telephone. Anyone can then answer  
the call from any telephone.  
1
2
3
Lift the handset.  
Dial SPRE 72 or CPAC FFC.  
1
2
After encountering a busy signal,  
flash the switchhook.  
Dial the extension the call is parked  
on. You are now connected to the  
parked call.  
To park a call:  
Dial OVRD FFC.  
1
Flash the switchhook or press  
LINK. You hear three beeps  
followed by dial tone.  
Notes:  
All parties hear a one-second beep and  
you are connected to the call. You  
hear a beep every 16 seconds.  
If you flash the switchhook or  
2
Dial SPRE 71 or CPRK FFC. The  
dial tone stops.  
press LINK again before you hang  
up, the park procedure is cancelled  
and you are reconnected to the  
caller.  
Note: If you are on a call and hear a  
one-second beep, someone else is  
using Override to interrupt your call.  
3
Hang up. The call is parked on  
your extension.  
If the parked call isnt answered  
within a designated length of time,  
the call returns to the telephone  
that parked it.  
or  
— Dial the extension you want to park  
the call on, then hang up. The call  
is parked on the dialed extension.  
Regular telephone  
16  
 
Notes:  
Redial  
Use the Last Number Redial feature to  
automatically redial the last number  
you dialed. Each number you dial is  
automatically stored, erasing the  
previously stored number.  
If the number of digits you dialed  
exceeds the maximum allowed,  
the number wont be stored, but  
the previously stored number will  
be erased.  
To use Redial:  
If the last number you dialed was  
invalid or had too many digits,  
youll hear a fast busy signal when  
you try to redial.  
1
2
Lift the handset.  
Dial SPRE 89 or RDLN FFC. You  
hear ringback or busy signal.  
If you have Stored Number Redial,  
you can store the Last Number  
Redial number as a Stored Number  
Redial number.  
The last number you dialed is  
automatically redialed.  
Regular telephone  
17  
 
Activate Remote Call Forward:  
Cancel RCFW:  
Rem ote Call Forw ard  
From any telephone within the  
Meridian 1 system, simply lift the  
handset and use the following  
procedures. From any telephone  
outside the system, first dial the Direct  
Inward System Access (DISA) number  
of your system and wait for dial tone.  
1
2
Dial the Remote Call Forward  
Activate code.  
1
2
3
4
Dial the Remote Call Forward  
Deactivate code.  
Dial the Electronic Lock password  
associated with your telephone  
(see Electronic Lock, page 13).  
Dial the Electronic Lock password  
associated with your telephone.  
Dial the main extension number of  
the telephone.  
3
4
5
Dial the main extension number of  
the telephone.  
Your system administrator can tell you  
the DISA number, the Remote Call  
Forward codes and the  
Dial the end-of-entry digit(s).  
Dial the number where you want  
your calls forwarded.  
end-of-entry digits.  
You may hear a confirmation tone after  
entering the main extension number,  
telling you the password and  
Dial the end-of-entry digit(s).  
Note: You can omit step 4 and have  
calls forwarded to the previously  
programmed forward number.  
extension match. You may hear a  
second special tone after dialing the  
end-of-entry digits, telling you the  
procedure was successful. If you hear  
a fast busy signal, hang up and try  
again.  
Regular telephone  
18  
 
Verify Remote Call Forward:  
3
4
You are notified when the busy  
number becomes free. You hear  
short bursts of ringing for six  
seconds.  
Ring Again  
To be automatically notified when the  
line is free when you dial a busy  
number, use Ring Again.  
1
2
3
4
5
Dial the Remote Call Forward Verify  
code.  
Dial the Electronic Lock password  
associated with your telephone.  
Lift the handset while the phone is  
ringing. You hear ringback.  
If you make a call to a busy extension or  
trunk, you can use Ring Again to notify  
you when the line becomes free and to  
redial the call automatically.  
Dial the main extension number of  
the telephone.  
The number or trunk access code is  
automatically dialed.  
To use Ring Again (you have called a  
busy extension or trunk and want to be  
connected as soon as it is free):  
Dial the number to which calls will  
be forwarded.  
To cancel Ring Again:  
1
2
Before your telephone rings, lift  
the handset.  
Dial the end-of-entry digit(s).  
1
Flash the switchhook or press LINK.  
You hear three beeps followed by  
dial tone.  
If the number you are forwarding calls to  
does not match, you will hear a fast  
busy signal. You may hear a  
confirmation tone after entering the  
forward number if they do match.  
Dial SPRE 2 or RGAD FFC.  
Note: If you don’t lift the handset  
while the phone is ringing, the call is  
cancelled.  
2
Dial SPRE 1 or RGAA FFC and  
hang up.  
While waiting to be notified that the line  
is free, you can make or answer other  
calls.  
Regular telephone  
19  
 
Calls made using System Speed Call  
lists are unrestricted, even if your  
phone is not normally allowed to make  
calls to the numbers in the list.  
or  
Speed Call  
Speed Call lets you store telephone  
numbers so that you can dial a one-,  
two-, or three-digit code to make your  
phone call.  
— If you have a rotary dial telephone,  
dial SPRE 75 or SPCC FFC. You  
hear dial tone.  
A list is provided at the back of this  
guide for you to fill in and use as a  
reference for your Speed Call/System  
Speed Call numbers.  
3
Dial the one-, two-, or three-digit  
code you want to associate with  
the number being stored.  
Telephones are designated as Speed  
Call Users or Speed Call Controllers.  
Speed Call Controllers can store  
numbers as well as use them. Speed  
Call Users can only use the numbers.  
To store or change a number in a  
Speed Call list:  
4
Dial the number to be stored.  
Youll hear a fast busy signal if you  
dial a number with more than the  
maximum number of digits allowed  
for your organization.  
If your Speed Call List contains 10 or  
fewer telephone numbers, one-digit  
codes (0-9) can be used for the Speed  
Call numbers. For lists with 10-100  
numbers, two-digit codes (00-99) must  
be used. For lists with 100-1000  
numbers, three-digit codes (000-999)  
must be used.  
1
2
Lift the handset.  
If you have a pushbutton  
telephone, dial #2 or SPCC FFC.  
You hear dial tone.  
5
Hang up.  
You can now use this code to make a  
Speed Call.  
Some Speed Call Lists can be  
designated as System Speed Call lists.  
Regular telephone  
20  
 
To make a Speed Call:  
To make a System Speed Call:  
1
2
Lift the handset.  
1
2
3
Lift the handset.  
If you have a pushbutton  
telephone, dial #3 or SPCU FFC.  
Dial SPRE 73 or SSPU FFC.  
Dial the one-, two-, or three-digit  
code for the number you want to  
call. You hear ringback or busy  
signal.  
or  
— If you have a rotary dial telephone,  
dial SPRE 76 or SPCU FFC.  
The number is dialed automatically.  
3
Dial the one-, two-, or three-digit  
code for the number you want to  
call. You hear ringback or busy  
signal.  
Note: When using System Speed  
Calling, there could be a 15-second  
delay before calling destination is  
reached.  
The number is dialed automatically.  
You will hear a fast busy signal if you  
dial a code which isnt allowed.  
Regular telephone  
21  
 
To store a number during a call:  
To dial the stored number:  
Stored Num ber Redial  
Use Stored Number Redial to store a  
phone number and redial it  
automatically.  
1
2
Lift the handset.  
1
2
Lift the handset.  
Dial the phone number. You hear  
ringback or busy signal.  
Dial SPRE 79 or RDSN FFC. You  
hear ringback.  
To store a number:  
3
4
Flash the switchhook or press  
LINK. You hear three beeps  
followed by dial tone.  
The stored number is dialed  
automatically.  
1
2
3
4
Lift the handset.  
Dial SPRE 78 RDST FFC.  
Dial the number you want to store.  
3
Additional digits can be dialed.  
Dial SPRE 78 or RDST FFC.  
Dialed number is stored.  
Hang up. The dialed number is  
stored. Any previously stored  
number is erased.  
Regular telephone  
22  
 
Notes:  
A Stored Number Redial number  
cant be stored for an internal call  
during ringback. Flashing the  
switchhook or pressing LINK has  
no effect.  
Youll hear a fast busy signal if you  
dial a number with more than the  
maximum number of digits allowed  
or if you dial a code which isnt  
allowed.  
If more digits are dialed than is  
allowed, the Stored Number Redial  
memory is not changed.  
If you dial a number with more  
digits than is allowed, the number  
in the Stored Number Redial  
memory is not changed.  
Ringback is heard if a complete  
number has been stored for redial.  
Regular telephone  
23  
 
3
If you hear ringback, you can hang  
up to transfer the call or you can  
wait till the person answers.  
Anything you say wont he heard  
by the person you were originally  
speaking to. The call will be  
transferred when you hang up. If  
the person you dialed hangs up,  
you are automatically connected to  
the original caller.  
Note: If you have connected an  
outside line to your call using Transfer,  
you can disconnect the outside line if  
you flash the switchhook again after all  
three of you are connected. You will  
be connected to the Meridian 1 user  
only.  
Transfer  
Use this feature to transfer a call to  
someone else, without the help of the  
attendant. You can also speak  
privately with the person to whom you  
are transferring the call.  
To transfer a call:  
You are on a call with someone who  
wants to speak to another person in  
your organization.  
or  
— If you hear a busy signal, flash the  
switchhook again. You are  
1
Flash the switchhook or press  
LINK. You hear three beeps  
followed by dial tone.  
reconnected to the original caller.  
(If you flash the switchhook before  
the person you dialed hangs up,  
youll be connected in a three-way  
conference call. )  
2
Dial the number of the person to  
whom you want to transfer the  
call. You hear ringback or busy  
signal.  
Regular telephone  
24  
 
500  
2500  
2
Flexible Feature Codes 1  
Flexible Night Service  
Override 15  
2
3
answer a call 3  
attendant  
Forced Charge Account 11  
Forward 10  
Park 16  
Private Line  
1
2
Attendant Recall 4  
pushbutton telephones  
1
Group Call 12  
Call Forward 10  
Call Park 16  
Redial 16  
Ring Again 17  
Hold 12  
Call Pickup  
Call Transfer 22  
5
Hotline—Enhanced 13  
Hotline—Flexible 13  
ringback  
rotary dial 1  
1
Call Waiting  
6
9
Camp-on  
Charge  
6
Intercom 14  
shared Directory Numbers  
2
7
Special Prefix code  
Speed Call 18  
1
Conference  
Last Number Redial 16  
cradle button  
1
Link  
2
SPRE code  
1
link button  
4
Stored Number Redial  
Dial Intercom 10  
Directory Number  
disconnect a call 3  
1
make a call 3  
Meridian 1  
Message Waiting 15  
Transfer 22  
1
DN  
1
Unity  
2
end a call 3  
extension  
Night answer code  
Night Service  
3
volume control 2  
1
3
Regular telephone  
25  
 

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