NETGEAR Network Router EX3700 User Manual

Quick Start  
AC750 WiFi Range Extender  
Model EX3700  
 
Meet Your Extender  
Before you install your extender, familiarize yourself with its LEDs,  
buttons, and port.  
Front Panel  
Router  
Link LED  
Device  
Link LED  
Power LED  
WPS LED  
3
 
Side Panels  
Power connector  
(varies by region)  
Power connector  
(varies by region)  
Factory  
Reset  
button  
WPS button  
Power On/Off  
button  
Ethernet port  
4
 
LED Descriptions  
Router Link LED This LED indicates the connection between the extender and  
the router or access point.  
Solid green. Best connection.  
Solid amber. Good connection.  
Solid red. Poor connection.  
Off. No connection.  
Device Link LED This LED indicates the connection between the extender and  
a computer or WiFi device.  
Solid green. Best connection.  
Solid amber. Good connection.  
Solid red. Poor connection.  
Off. No connection.  
Power LED  
WPS LED  
Solid amber. The extender is booting.  
Solid green. The extender is powered on.  
Off. The extender is powered off.  
Solid green. WiFi security is enabled (WPA or WPA2).  
Blinking green. A WPS connection is being established.  
Off. WiFi security is not enabled.  
Note: If the Router Link LED or Device Link LED is amber or red, see Find  
5
 
Use the Extender in Extender Mode  
Place the extender, apply power, and connect it to your WiFi network.  
Place the Extender and Apply Power  
1. Place your extender in the same room as your WiFi router.  
Proximity to the WiFi router is required only during the initial setup  
process.  
2. Plug the extender into an electrical outlet.  
Wait for the Power LED to light green. If the Power LED does not light,  
press the Power On/Off button on the extender.  
Connect to an Existing WiFi Network  
To extend the range of your WiFi network, you must connect the extender  
to your existing WiFi network. You can do this in one of two ways:  
Connect with WPS. For more information, see Connect with WPS on  
page 7.  
Connect with web browser setup. For more information, see  
6
 
 
Connect with WPS  
Wi-Fi Protected Setup (WPS) lets you join a secure WiFi network without  
typing the network name and password.  
Note: WPS does not support WEP network security. If you are using WEP  
security, follow the instructions in Connect with Web Browser Setup on  
page 9.  
1. Press the WPS button on the side panel of the extender.  
The WPS LED blinks.  
2. Within two minutes, press the WPS button on your router or access  
point.  
The WPS LED on the extender lights solid green, the Router Link LED  
lights, and the extender connects to your existing WiFi network.  
If the Router Link LED does not light, try again. If it still does not light,  
3. If your WiFi router supports the 5 GHz band, repeat Steps 1 and 2 to  
connect the extender to the 5 GHz band.  
7
 
 
4. Find the new extended WiFi network name on your computer or WiFi  
device.  
The extender creates two new extended WiFi networks. The  
extender’s new WiFi network names are based on your existing WiFi  
network name, with _2GEXT and _5GEXT at the end of the name.  
For example:  
Existing WiFi network name. MyNetworkName  
New extended WiFi network names. MyNetworkName_2GEXT  
and MyNetworkName_5GEXT  
5. Connect your computer or WiFi device to the new extended WiFi  
network.  
Use the same WiFi password that you use for your WiFi router.  
6. Unplug the extender and move it to a new location closer to the area  
with a poor WiFi signal.  
The location that you choose must be within the range of your  
existing WiFi router network.  
7. Plug the extender into an electrical outlet.  
Wait for the Power LED to light green. If the Power LED does not light,  
press the Power On/Off button on the extender.  
8. Use the Router Link LED on the front panel to help you choose a spot  
where the extender-to-router connection is optimal.  
8
 
Connect with Web Browser Setup  
1. Use a WiFi network manager on a computer or WiFi device to find and  
connect to the NETGEAR_EXT (SSID) WiFi network.  
Aſter the connection with the computer or WiFi device is established,  
the Device Link LED lights.  
2. Launch a web browser.  
3. Enter www.mywifiext.net in the address field of the browser.  
The New Extender Setup screen displays.  
4. Click the NEW EXTENDER SETUP button.  
The Extender Setup screen displays.  
5. Complete the fields on the Extender Setup screen and click the NEXT  
button.  
6. Click the WIFI RANGE EXTENDER button.  
The extender searches for WiFi networks in your area and displays a  
list.  
7. Select a WiFi network to extend and click the NEXT button.  
If you do not want to extend both WiFi bands, clear the 2.4GHz WiFi  
Networks or the 5GHz WiFi Networks check box.  
9
 
 
8. In the Password (network key) field, type the existing WiFi network  
password (also called passphrase or security key) and click the NEXT  
button.  
9. Set the network name (SSID) and password for your extender and  
click the NEXT button.  
10. Use a WiFi network manager on the computer or WiFi device to  
connect to the new extended WiFi network.  
Repeat this step for all of your computers and WiFi devices.  
11. Click the Continue button.  
A message displays confirming that the extender is connected to the  
new extended WiFi network.  
12. Click the Next button.  
The Status screen displays.  
10  
 
13. Unplug the extender and move it to a new location closer to the area  
with a poor WiFi signal.  
The location that you choose must be within the range of your  
existing WiFi router network.  
14. Plug the extender into an electrical outlet.  
Wait for the Power LED to light green. If the Power LED does not light,  
press the Power On/Off button on the extender.  
Use the Router Link LED to help you choose a spot where the  
extender-to-router connection is optimal.  
Find the Best Location  
If the WiFi signal is weak, the first time you join the extender network, the  
Router Link LED or Device Link LED is amber or red. If this happens, adjust  
the position of the extender:  
If the Router Link LED is amber or red, move the extender closer to  
the router.  
If the Device Link LED is amber or red, move the computer or WiFi  
device closer to the extender.  
11  
 
 
Use the Extender in Access Point Mode  
You can use the extender as a WiFi access point, which creates a new WiFi  
hotspot by using a wired Ethernet connection.  
1. Plug the extender into an electrical outlet.  
Wait for the Power LED to light green. If the Power LED does not light,  
press the Power On/Off button.  
2. Use an Ethernet cable to connect the Ethernet port on the extender  
to a router Ethernet LAN port or a remote Ethernet LAN jack with LAN  
access.  
The extender joins the LAN and creates a WiFi hotspot.  
12  
 
 
3. Use a WiFi network manager on a computer or WiFi device to find and  
connect to the NETGEAR_EXT (SSID) WiFi network.  
Aſter the connection with the computer or WiFi device is established,  
the Device Link LED lights.  
4. Launch a web browser and enter www.mywifiext.net in the address  
field.  
The New Extender Setup screen displays.  
5. Click the NEW EXTENDER SETUP button.  
The Extender Setup screen displays.  
6. Complete the fields on the Extender Setup screen and click the NEXT  
button.  
7. Click the ACCESS POINT button.  
The extender checks for an Internet connection.  
8. Set the network name (SSID), security option, and password for each  
access point network, and click the NEXT button.  
Your settings are applied and the extender is ready to be used as an  
access point.  
9. Use a WiFi network manager on the computer or WiFi device to  
connect to the new access point WiFi network.  
13  
 
Connect an Ethernet-Enabled Device  
Aſter the extender is connected to your existing WiFi network, you can  
connect a wired device to the extender using an Ethernet cable. That  
device can then access your existing network through the WiFi connection.  
Extender  
WiFi router  
Blu-ray player  
14  
 
Log In to Access Extender Settings  
Aſter installation, you can log in to the extender to view or change the  
extender’s settings.  
1. Use a WiFi network manager on a computer or WiFi device to find and  
connect to the new extended WiFi network.  
Aſter the connection with the computer or WiFi device is established,  
the Device Link LED lights.  
2. Launch a web browser.  
3. Enter www.mywifiext.net in the address field of the browser.  
A login screen displays.  
4. Type your email address and password and click the LOG IN button.  
The Status screen displays.  
5. Make any needed changes.  
15  
 
Frequently Asked Questions  
You can find more information about your extender in the user manual,  
which is available at http://downloadcenter.netgear.com.  
The web browser setup guide keeps asking me for my network  
password (passphrase) or security key, and I am sure that I entered  
the correct password. What can I do?  
The extender is probably placed at the borderline of the range covered by  
the router or access point. For more information, see Place the Extender  
If you are using WEP security, make sure that you are typing the network  
password in the correct field.  
Can I set up the extender in extender mode if I connect it to the  
router or access point with an Ethernet cable?  
No. The extender is designed to connect wirelessly to the router or access  
point if it is in extender mode. If the extender is in access point mode, you  
can connect it to the router or access point with an Ethernet connection.  
For more information about access point mode, see Use the Extender in  
16  
 
I forgot my login email address and password. What can I do?  
On the login screen, click the Username & Password Help link to answer  
the security questions that you set up during the initial setup.  
If you forgot the answers to your security questions, do the following to  
set up your login credentials again:  
1. Restore the extender to its factory default settings.  
2. Launch a web browser.  
3. Enter www.mywifiext.net in the address field of the browser.  
The New Extender Setup screen displays.  
4. Click the NEW EXTENDER SETUP button.  
The Extender Setup screen displays.  
5. Complete the fields on the Extender Setup screen.  
How do I restore the extender to its factory default settings?  
1. Use a sharp object such as a pen or paper clip to press and hold the  
Factory Reset button on the extender for at least five seconds until  
the Power LED lights amber.  
2. Release the Factory Reset button and wait for the extender to  
reboot.  
The extender resets and returns to the factory default settings.  
17  
 
I enabled a wireless MAC filter, wireless access control, or access  
control list (ACL) on my router. What should I do when installing  
the extender?  
When the WiFi device connects through the extender to your router,  
the MAC address of the WiFi device shown on the router is translated to  
another MAC address. If your router’s MAC filter, wireless access control,  
or ACL is enabled, the WiFi device connects to the extender but cannot  
get an IP address from the extender and cannot access the Internet.  
To allow the WiFi device to receive an IP address from the extender and  
access the Internet, you must provide the translated MAC address to the  
router.  
1. Log in to your router and disable the MAC filter, wireless access  
control, or ACL.  
For more information about how to disable your router’s MAC filter,  
wireless access control, or ACL, see your router’s documentation.  
2. Power on the extender and connect all of your WiFi devices to the  
extender network.  
3. Make sure that the Router Link LED remains lit.  
4. Log in to your extender:  
a. Launch a web browser.  
b. Enter www.mywifiext.net in the address field of the browser.  
A login screen displays.  
18  
 
c. Type your email address and password and click the LOG IN  
button.  
The Status screen displays.  
5. Select Settings > WiFi Settings.  
6. Scroll down and select Connected Devices.  
The Connected Devices section displays the MAC addresses and  
virtual MAC addresses for computers and WiFi devices that are  
connected to the extender network.  
7. On the router, add all of the virtual MAC addresses from your  
extender to your router’s MAC filter table.  
8. Enable the router’s MAC filter, wireless access control, or ACL.  
I am connected to NETGEAR_EXT and launched a browser. Why  
can’t I see the web browser setup guide?  
Try these troubleshooting steps:  
Make sure that your computer is set up to use DHCP (most are).  
Make sure that the Device Link LED is green and that you are using a  
valid IP address.  
Relaunch the web browser and type www.mywifiext.net in the  
address field. Type your email address and password and click the  
LOG IN button.  
19  
 
Support  
Thank you for purchasing this NETGEAR product. After installing your device, locate the  
serial number on the label of your product and use it to register your product at  
https://my.netgear.com. You must register your product before you can use NETGEAR  
telephone support. NETGEAR recommends registering your product through the  
NETGEAR website.  
For product updates and web support, visit http://support.netgear.com.  
NETGEAR recommends that you use only the official NETGEAR support resources. You  
can get the user manual online at http://downloadcenter.netgear.com or through a link  
in the product’s user interface.  
Trademarks  
© NETGEAR, Inc., NETGEAR and the NETGEAR Logo are trademarks of NETGEAR, Inc.  
Any non-NETGEAR trademarks are used for reference purposes only.  
Compliance  
For the current EU Declaration of Conformity, visit  
For regulatory compliance information, visit  
See the regulatory compliance document before connecting the power supply.  
NETGEAR, Inc.  
350 East Plumeria Drive  
San Jose, CA 95134, USA  
March 2015  
 

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