NETGEAR Modem PTV1000 User Manual

Push 2 TV Adapter  
(PTV1000)/Intel Wireless  
Display User Manual  
NETGEAR, Inc.  
350 East Plumeria Drive  
San Jose, CA 95134  
202-10591-01  
January 2010  
 
 
Regulatory Compliance Information  
This section includes user requirements for operating this product in accordance with National laws for usage of radio  
spectrum and operation of radio devices. Failure of the end-user to comply with the applicable requirements may result  
in unlawful operation and adverse action against the end-user by the applicable National regulatory authority.  
NOTE: This product's firmware limits operation to only the channels allowed in a particular Region or Country.  
Therefore, all options described in this user's guide may not be available in your version of the product.  
Europe – EU Declaration of Conformity  
Marking by the above symbol indicates compliance with the Essential Requirements of the R&TTE Directive of the  
European Union (1999/5/EC). This equipment meets the following conformance standards:  
EN300 328, EN301 489-17, EN60950  
Visit the NETGEAR EU Declarations of Conformity website at:  
FCC Requirements for Operation in the United States  
FCC Information to User  
This product does not contain any user serviceable components and is to be used with approved antennas only. Any  
product changes or modifications will invalidate all applicable regulatory certifications and approvals  
FCC Guidelines for Human Exposure  
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment  
should be installed and operated with minimum distance of 20 cm between the radiator and your body.  
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.  
FCC Declaration Of Conformity  
We NETGEAR, Inc., 350 East Plumeria Drive, San Jose, CA 95134, declare under our sole responsibility that the model  
PTV1000 Push 2 TV Adapter (PTV1000)/Intel Wireless Display complies with Part 15 of FCC Rules. Operation is  
subject to the following two conditions:  
This device may not cause harmful interference, and  
This device must accept any interference received, including interference that may cause undesired operation.  
Federal Communication Commission Interference Statement  
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of  
the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential  
installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in  
accordance with the instructions, may cause harmful interference to radio communications. However, there is no  
guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to  
radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try  
to correct the interference by one of the following measures:  
Reorient or relocate the receiving antenna.  
iii  
v1.0, January 2010  
 
Increase the separation between the equipment and receiver.  
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.  
Consult the dealer or an experienced radio/TV technician for help.  
FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void  
the user's authority to operate this equipment.  
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This  
device may not cause harmful interference, and (2) this device must accept any interference received, including  
interference that may cause undesired operation.  
This device and its antenna(s) must not be co-located or operating in conjunction with any other antenna or transmitter.  
Push 2 TV Adapter (PTV1000)/Intel Wireless Display  
Tested to Comply  
with FCC Standards  
FOR HOME OR OFFICE USE  
PY309400123  
Modifications made to the product, unless expressly approved by NETGEAR, Inc., could void the user's right to operate  
the equipment.  
Canadian Department of Communications Radio Interference Regulations  
This digital apparatus (Push 2 TV Adapter (PTV1000)/Intel Wireless Display) does not exceed the Class B limits for  
radio-noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian  
Department of Communications.  
Canada ID: 4054A-09400123  
Product and Publication Details  
Model Number:  
PTV1000  
Publication Date:  
Product Family:  
January 2010  
Wireless Adapter  
Product Name:  
Push 2 TV Adapter (PTV1000)/Intel Wireless Display  
Home or Business Product:  
Language:  
Home  
English  
Publication Part Number:  
202-10591-01  
Publication Version Number: 1.0  
iv  
v1.0, January 2010  
 
Contents  
Chapter 1  
v
v1.0, January 2010  
 
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
vi  
v1.0, January 2010  
 
About This Manual  
®
The NETGEAR Push 2 TV Adapter (PTV1000)/Intel® Wireless Display User Manual describes  
how to install, configure and troubleshoot the Push 2 TV Adapter (PTV1000)/Intel Wireless  
Display. The information in this manual is intended for readers with intermediate computer and  
Internet skills.  
Conventions, Formats, and Scope  
The conventions, formats, and scope of this manual are described in the following paragraphs:  
Typographical Conventions. This manual uses the following typographical conventions::  
Italic  
Emphasis, books, CDs, file and server names, extensions  
User input, IP addresses, GUI screen text  
Command prompt, CLI text, code  
URL links  
Bold  
Fixed  
italic  
Formats. This manual uses the following formats to highlight special messages:  
Note: This format is used to highlight information of importance or special interest.  
Warning: Ignoring this type of note may result in a malfunction or damage to the  
equipment.  
Scope. This manual is written for the adapter according to these specifications:  
Product Version  
Push 2 TV Adapter (PTV1000)/Intel Wireless Display  
January 2010  
Manual Publication Date  
ix  
v1.0, January 2010  
 
   
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
For more information about network, Internet, firewall, and VPN technologies, see the links to the  
NETGEAR website in Appendix B, “Related Documents.”  
Note: Product updates are available on the NETGEAR, Inc. website at  
Revision History  
Version  
Number  
Part Number  
Date  
Description  
202-10591-01 1.0  
December Original publication  
2009  
x
v1.0, January 2010  
 
 
Chapter 1  
Connecting  
Intel Wireless Display allows consumers to use their HDTV as a huge, remote screen for their  
laptop. With Intel Wireless Display, consumers can connect their laptop to their TV and enjoy and  
share their personal media collections, latest YouTube videos, downloaded or streamed movies,  
music, or a variety of other Internet content from the comfort of their couch.  
Intel Wireless Display requires the following key elements:  
Push 2 TV adapter. The adapter receives Wi-Fi signals from the laptop, translates the signals  
into an image, and sends the image to the TV.  
A laptop computer with Intel Wireless Display installed. This will be used to manage the  
connection to the TV through the adapter.  
Using Intel Wireless Display  
This section provides instructions for using Intel Wireless Display. For help with installation, see  
the Push 2 TV Adapter (PTV1000)/Intel® Wireless Display Installation Guide.  
Follow these steps to set up and use Intel Wireless Display. The side-by-side laptop and TV images  
shown below correspond to each step and occur at the same time. When a laptop or TV screenshot  
is the same for multiple steps, the image is left blank.  
Step 1: Opening Intel Wireless Display on the Laptop  
To open Intel Wireless Display, click the Windows Start icon on the laptop’s taskbar. Type Intel  
Wireless Display into the search field. In the search results click Intel Wireless Display. If an  
auto-connect adapter is set, launching the application this way will invoke a connection attempt, if  
the adapter is discovered. See “What is Auto-Connect” on page 2-13 for more details on auto-  
connect.  
1-1  
v1.0, January 2010  
 
     
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
Some laptops may have a button or key that starts Intel Wireless Display. This key will be located  
in different places depending on the brand of laptop. It is usually found on or around the keyboard.  
The key will contain a small version of the symbol below.  
Figure 1-1  
If this is the initial set up continue to Step 2. If this is the not the initial set up, it is not necessary to  
repeat Steps 2 and 3. Proceed to Step 4.  
Step 2: Windows Firewall Security Alert  
In the initial set up, a firewall may block Intel Wireless Display and a firewall alert message may  
be displayed. If this happens, make sure to allow access for both private and public networks. For  
firewall help, see “Firewall Issues” on page 2-6 or see your firewall’s user manual.  
Step 3: Consenting to the License Agreement  
After reading and agreeing to the license agreement, click the I agree to the terms of this license  
button and proceed to the next screen. If you do not agree to the terms of the license, click the I do  
not agree button. You will not be able to continue and the application will close.  
At this point, the TV status reads Ready for connection.  
1-2  
v1.0, January 2010  
 
   
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
Step 4: Scanning for Adapters  
After opening Intel Wireless Display (or after agreeing to the license), the application begins  
scanning for available adapters and the status reads Scanning for adapters.  
Figure 1-2  
If the application does not automatically begin scanning, click the Scan for available adapters  
button.  
Step 5: Detected Adapter  
After the scan is complete, any adapters in range will be displayed in the Detected adapters field.  
If your adapter is not detected, click the Scan for available adapters button. If your adapter still  
Detected Adapters Column Information  
Headings include: Type, Name, ID, Model, and Signal.  
Type. If this is a first time connection, the circle on the TV icon will be gray. If the connection  
has been used previously, the icon circle will be orange.  
Name. This refers to the adapter and is initially set by the adapter manufacturer. (If this is the  
initial set up, you can rename the adapter in a following step. In the example above the adapter  
has been renamed My Living Room.  
1-3  
v1.0, January 2010  
 
     
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
ID. If the default name has not been changed, use the ID to distinguish multiple entries and  
find your adapter.  
Model. This is the adapter manufacturer and product model name.  
Signal. The number of bars represents signal strength. The scale ranges from one bar (weakest  
signal) to five bars (strongest signal). The bars turn from green to yellow if the signal strength  
falls below three bars.  
Step 6: Connecting to the TV  
To connect the laptop to the TV, click once on the adapter and then click the Connect button. (If  
there are multiple adapters detected, use the ID to find the adapter.) When connecting, the laptop  
and TV screens both read Connecting... If the laptop status reads Connecting... and the TV screen  
still reads Ready for Connection, click the Cancel connect button and try connecting again. If  
this does not work, the connection may be blocked by a firewall. For help allowing the application  
through a firewall, see “Firewall Issues” on page 2-6. For additional connection help, see  
See “What is Auto-Connect” on page 2-13 for information about automatically connecting to an  
adapter after the first connection has been made.  
If this is the initial set up, you will not see Steps 7 and 8. Proceed to “First Time Connection  
Step 7: Connected to the Adapter  
After the laptop connects to the adapter, the TV reads Connected. Please wait. This message  
appears for only a few seconds. If the TV reads Connected. Please Wait for more than 1 minute,  
the connection attempt failed. Click the Disconnect button and try connecting again.  
Step 8: Ready to Use Intel Wireless Display  
After the Connected. Please Wait. message disappears, the laptop and TV screen are the same  
and your adapter is displayed in the Connected adapter field. You are now ready to enjoy and  
share your favorite pictures, videos, and music. If you want to move Intel Wireless Display out of  
the display area, use the minimize button instead of the close button.  
1-4  
v1.0, January 2010  
 
     
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
First Time Connection Procedures  
This section continues from the end of Step 6 in the Using Intel Wireless Display section. Follow  
the steps below to complete the initial set up.  
Changing the TV Input  
Different TV brands have various methods of changing the TV input. Five of the most common  
processes are covered here. If these options do not cover your TV, consult your TV owner’s  
manual for additional help.  
Some TV remote controls have buttons labeled HDMI, HDMI 1, HDMI 2, A\V, and so on.  
Push the appropriate button to choose the TV input.  
Other TV remote controls include a button labeled Input, Source, TV, or TV/Video. Press this  
button to cycle the TV through the input options.  
Pressing the Input button on some remote controls results in a list of inputs on the TV screen.  
Simply select the desired input.  
Input selection happens on some TVs by pressing the Input button on the front or side panel  
of the TV screen. Simply press the button until the desired input is selected.  
Sometimes the inputs are located beneath the regular channels on the TV. Try selecting the  
lowest TV channel and then going down one channel.  
1-5  
v1.0, January 2010  
 
   
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
Step 1: Entering a Security Code  
When the Enter security code screen appears, type the security code shown on the TV.  
Figure 1-3  
The security code numbers shown above are for example only! The numbers on your TV will be  
different. Type the numbers from your TV into the field displayed on your laptop screen:  
Figure 1-4  
On your TV, click the Continue button after typing the security code. To stop the set up process  
click Cancel. For security code questions, see “Security Code Issues” on page 2-3.  
1-6  
v1.0, January 2010  
 
 
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
Step 2: Security Configuration Successful  
The Security configuration successful TV message indicates a correct security code entry.  
Step 3: Adapter is Connected  
After the laptop connects to the adapter, the TV shows Connected. Please wait. This message  
appears for only a few seconds. If the TV reads Connected. Please wait for more than 1 minute,  
the connection attempt failed. For help, see the “Common Solutions to Many Issues” on page 2-7.  
Step 4: Rename Adapter  
After entering the security code, you may type a new descriptive name for the adapter.  
Figure 1-5  
The example above has the name My Living Room. This new name will be used in all future  
connections from the laptop to this adapter. If you have more than one adapter, changing the  
default name makes it easier to identify each adapter. When finished click the Continue button.  
Note: The valid character set for adapter names are upper and lower case letters A  
through Z, numbers and punctuation marks, also defined as ASCII characters 32  
through 126.  
1-7  
v1.0, January 2010  
 
     
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
Step 5: Finishing the Initial Set Up Process  
After the Connected. Please wait message disappears, the laptop screen and TV screen are the  
same. Congratulations! You have successfully completed the set up process! Click the Register  
link to register your adapter and receive product support and software updates. When you are done  
registering your product, click the Finish button to exit the set up process.  
If the laptop and TV are not displaying the same image, see “Common Solutions to Many Issues”  
If the screen needs adjusting, click the Adjust your display settings link. For help, see “How do I  
Initial Set Up Troubleshooting  
If the TV display shows areas of black around the edges or appears too big, click the Adjust  
your display settings link. For screen adjustment help, see “How do I Adjust the TV Display  
If the TV image is rough, frozen, or delayed, close the application and try connecting again. If  
If the audio is not correct, adjust the volume using the TV remote. If this does not solve the  
If both the application and the TV screen show that you are connected, but they are not  
showing the same image, the laptop’s firewall may be stopping the connection. For firewall  
If the TV screen is blank, the application may have learned an incorrect display setting. For  
help, see “How do I Train My Displays?” on page 2-12. The TV screen may also be blank if  
the adapter is too warm after being used for a long time. (The adapter is not designed to be  
connected for more than four hours.) If this is the case, do not use the adapter until it has  
cooled down.  
Disconnecting  
To disconnect from the adapter, click the Disconnect button.  
1-8  
v1.0, January 2010  
 
     
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
Exiting  
To exit Intel Wireless Display, click the Disconnect button, wait until the adapter disconnects, and  
click the Close Window button (red x) in the upper right corner of application window. If you  
click the Close Window button while still connected, you are asked if you want to close the  
connection. Click Yes to exit or No to cancel exiting. To not view this screen again, select the  
Don’t ask me next time check box.  
If you would like to turn off Intel My WiFi Technology after closing the application, click the Intel  
My WiFi Technology icon in the Windows taskbar and choose Disable Intel My WiFi  
Technology.  
1-9  
v1.0, January 2010  
 
 
Chapter 2 Troubleshooting  
Look through the Troubleshooting contents for a topic that comes closest to describing your  
problem. If you are unable to resolve the problem after reading through the Troubleshooting  
topics, search the FAQ topics. For additional help, visit http://kbserver.netgear.com/products/  
Initial Set Up Problems  
Cords and Cables  
The power cord connects to the rear panel of the adapter. Plug the other end of the power cord into  
an electrical outlet. The HDMI cable connects to the rear panel as shown:  
HDMI  
Power  
Figure 2-1  
Only connect either the HDMI cable or the audio/video cable, not both. An HDMI cable will  
produce higher quality images than an audio/video cable. An HDMI cable is provided in the  
package with the Push 2 TV adapter. (Audio/video cables can be found at electronics stores.) If  
you use an audio/video cable, match the connectors to the correct colors on the adapter (yellow,  
2-1  
v1.0, January 2010  
 
     
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
white, and red). Connect each cord and cable into their correct inputs on the TV. (See your TV  
owner’s manual if needed.) Once plugged in, make sure the cords and cables are pushed all the  
way into their correct input positions.  
Using the composite video cable (the yellow input on the Audio/Video cable) may cause the TV  
image to be off-centered. Consult the TV owner’s manual for image adjustment.  
On/Off Button  
The On/Off button is located on the back of the adapter.  
On/Off  
Figure 2-2  
If the adapter is not turning on, make sure the power cord is pushed all the way into both the wall  
outlet and the adapter. If power is not getting to the adapter, there might be a faulty power cord.  
Changing the TV Input  
Different TV brands have various methods of changing the TV input. Five of the most common  
processes are covered here. If these options do not cover your TV, consult your TV owner’s  
manual for additional help.  
Some TV remote controls have buttons labeled HDMI, HDMI 1, HDMI 2, A\V, and so on.  
Push the appropriate button to choose the TV input.  
Other TV remote controls include a button labeled Input, Source, TV, or TV/Video. Press this  
button to cycle the TV through the input options.  
Pushing the Input button on some remote controls results in a list of inputs on the TV screen.  
Simply select the desired input.  
Input selection happens on some TVs by pressing the Input button on the front or side panel of  
the TV screen. Simply press the button until the desired input is selected.  
2-2  
v1.0, January 2010  
 
   
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
Sometimes the inputs are located beneath the regular channels on the TV. Try selecting the  
lowest TV channel and then go down one channel.  
Adapter Encountered a Problem on Startup  
The adapter is experiencing technical difficulties. First turn the adapter off and back on again. If  
this does not resolve the issue, see “Adapter Does Not Work” on page 2-6.  
There are No Adapters Detected  
It may be necessary to scan multiple times. If rescanning does not solve the issue, make sure the  
adapter is on and the TV is displaying the To get started screen.  
Also, try moving the laptop or the adapter to different places in the room. The adapter and TV  
should be in the same room to work properly. If this does not work, see “Common Solutions to  
Security Code Issues  
The phrase, That security code is not correct... in the Security Code section, means the wrong  
security code has been entered. Make sure to type the code exactly as shown on the TV screen. The  
security code number will change after an incorrect entry.  
If the connection fails right after a correct security code is entered, it is necessary to connect again  
and retype the security code.  
TV Image is Rough, Frozen or Delayed  
To fix a rough, frozen, or delayed image try each of the following steps individually.  
Check the laptop’s CPU status. Right-click on the taskbar and choose Start Task Manager. In  
the Task Manager window click the Processes tab. Under the CPU heading, check  
WiDiApp.exe. If the WiDiApp.exe CPU number is 80 or above, save documents, and close  
unused applications.  
Check the network link speed. Right click on the taskbar and choose Start Task Manager. In  
the Task Manager window click the Networking tab. The link speed should be higher than 36  
Mbps. If not, try moving the adapter to a different position that is farther away from other  
electronic equipment, or closer to the laptop. If this does not help, try disconnecting the  
adapter and connecting again.  
Change the channel on the wireless router. See the router’s manual for channel changing  
instructions. (If you are not using a router, see the next solution.)  
2-3  
v1.0, January 2010  
 
             
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
If you are not connected to a router change the wireless channel. Open Intel My WiFi Utility  
by clicking on the Intel My WiFi Technology icon in the taskbar and selecting Open Intel  
My WiFi Utility. Use the help document in Intel My WiFi Utility and search for Access  
Points. In the results, click Advanced Settings and follow the instructions.  
Your Video Mode has Changed...  
The video display resolution may change while using Intel Wireless Display. This can happen  
regardless of whether you change the display resolution manually or it is changed by another  
application. On the Your Video Mode has Changed... screen, click the Restore settings and  
resume connection button to allow the application to automatically reset the display to the correct  
settings. Choosing Keep settings and close connection results in the display session ending. The  
supported video display settings are: Screen resolution (in landscape or portrait mode) = 1280 x  
720, 1280 x 768, or 1280 x 800. Color depth = 32-bit. Intel Wireless Display does not support  
extended or remote display modes.  
Unsupported Audio Mode  
The laptop must have specific audio settings for Intel Wireless Display to work correctly.  
Adjusting these settings to a unsupported audio mode is not recommended. The Unsupported  
audio mode screen appears if the audio display settings need adjusting. To restore the audio  
settings to the correct values:  
1. In the Unsupported audio mode window click the Adjust audio settings button.  
2. In the Sound window, double click Speakers.  
3. On the Advanced tab choose either 16 bit, 44100 Hz (CD Quality) or 48000 Hz (DVD  
Quality) and click OK. (Unpredictable results may occur if different audio modes are used.)  
Intel Wireless Display Requires a Different Security Profile  
Security Profile is Incorrect  
The wireless security settings have been reconfigured using the Intel My WiFi Utility. To allow the  
application to automatically choose the correct profile:  
1. Right-click the Intel My WiFi Technology icon on right end of the taskbar.  
2. Select Disable Intel My WiFi Technology.  
2-4  
v1.0, January 2010  
 
       
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
3. Click the Scan for available adapters button on Intel Wireless Display. While scanning, the  
application automatically enables Intel My WiFi Technology and selects the correct security  
profile.  
Manually Setting the Correct Security Profile  
If the steps above do not automatically select the correct security profile, click the Intel My WiFi  
Utility icon in the taskbar and select Open Intel My WiFi Utility. Use the help document in Intel  
My WiFi Utility and search for Security. In the results, click Security Settings and follow the  
instructions.  
Your Wireless is Off  
Normally, Wi-Fi allows the laptop to connect to the router for wireless Internet access. A new  
feature included with Intel Wireless Display uses Wi-Fi to wirelessly connect the laptop to the TV  
through the adapter.  
For this new Wi-Fi connection to work correctly, three switches must be turned on. The first  
switch is the hardware switch. It is usually located around the edge of the laptop or above the  
keyboard. It may be identified by a pole with two half circles on each side. Check the laptop  
manual for the exact location. Turn the switch on and scan again.  
When needed, the other two switches are automatically turned on by the application. If it is still  
impossible to connect because the application is not automatically turning the other switches on,  
Intel My WiFi Technology is Disabled  
Intel My WiFi Technology allows the laptop to become a Wi-Fi access point for other laptops. If  
the laptop screen reads Intel My WiFi Technology is disabled, click the Scan for available  
adapters button to automatically enable Intel My WiFi Technology. If the Wi-Fi is already on,  
Intel Wireless Display will automatically enable Intel My WiFi Technology. If the Wi-Fi is off, the  
application asks if you would like to turn on Intel My WiFi Technology. Select Yes and scan again.  
Unsupported Laptop Hardware  
For Intel Wireless Display to run, Intel My WiFi Technology must be installed, and the laptop  
must have an Intel Core i7, i5, or i3 processor with Intel Graphics Media Accelerator HD.  
2-5  
v1.0, January 2010  
 
       
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
Firewall Issues  
Sometimes the laptop’s firewall will block the Wi-Fi connection between the laptop and the  
adapter. If this is the case, the laptop's firewall settings must be changed. The following  
instructions apply to a Microsoft Windows Firewall. To allow Intel Wireless Display through a  
different firewall, see that firewall's product manual. There may be inconsistent results allowing  
the application through a firewall that is not a Microsoft Windows firewall.  
1. Click on the Windows Start icon and type in the search field Allow a program through a  
Windows Firewall.  
2. In the search results, click Allow a program through Windows Firewall.  
3. In the firewall control panel, make sure the Name, Private, and Public check boxes are  
selected for both WiDiApp and Wireless PAN DHCP Server.  
4. When done, click OK and connect again.  
Windows Power Saving  
Microsoft Windows software may be set to dim the display or put the computer to sleep after a  
period of time. To avoid the laptop’s screen dimming while using Intel Wireless Display, change  
the laptop’s power settings by following these steps:  
1. Click the Windows Start icon.  
2. Type Power Options in the search field and click the Power Options result.  
3. Under the Select a Power Plan heading, make sure the Balanced radio button is selected.  
4. Click Change Plan Settings next to the current plan.  
5. Change the Dim the display, Turn of the display, and Put the computer to sleep options  
under either On Battery and Plugged in headings to a longer time setting.  
Could Not Obtain a Network Address  
To correct this issue, try closing Intel Wireless Display and restarting the laptop. The laptop’s  
firewall could be blocking the adapter’s request for a network address. To allow the address  
request through a firewall, see “Firewall Issues” on page 2-6. If this does not resolve the issue, see  
Adapter Does Not Work  
If the adapter is not working, try the solutions found in “Common Solutions to Many Issues” on  
page 2-7 before following the instructions below.  
2-6  
v1.0, January 2010  
 
         
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
If the adapter will not turn on, or it is impossible to update the firmware, perform a factory reset.  
Reset  
Figure 2-3  
Press and hold the Reset button while pushing the power button off and then on. Continue to hold  
the Reset button down until the adapter LED begins flashing. Try connecting again. After the  
factory reset, the adapter connection settings will be erased and the firmware will need to be  
updated.  
Checking the Access Point Frequency  
Intel Wireless Display only works at 2.4GHz on both the PAN connection to the TV and LAN  
connection to the Internet via a home wireless router. The Wi-Fi standard uses both 2.4GHz and  
5GHz frequency bands. Most home wireless routers are only 2.4GHz and have no interoperability  
issue with Intel Wireless Display. Some newer 802.11n home wireless routers are starting to  
include support for both frequency bands. When using Intel Wireless Display, while also  
connected to the Internet via your wireless router, make sure the connection to the router is set to  
2.4GHz.  
After making the changes required, it may be necessary to disable/enable Intel My WiFi  
Technology using the following steps:  
1. Right-click the Intel My WiFi Technology icon on right end of the taskbar.  
2. Select Disable Intel My WiFi Technology.  
3. Click the Scan for available adapters button on Intel Wireless Display. While scanning, the  
application automatically enables Intel My WiFi Technology.  
Common Solutions to Many Issues  
This section describes five procedures to try if the other troubleshooting sections have not helped.  
Try each solution one at a time starting with Step 1. For additional help, visit  
1. Close Intel Wireless Display, reopen the application, scan for available adapters, and connect.  
2-7  
v1.0, January 2010  
 
     
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
2. Shut down the laptop, restart, open the application, scan for available adapters, and connect.  
3. Reset the adapter, scan for available adapters, and connect. For help resetting the adapter, see  
4. Check the laptop’s firewall settings. A firewall may be blocking the application. For firewall  
5. Try updating the firmware. For firmware update instructions, see “How do I Update the  
Known Issues  
This section lists known Intel Wireless Display issues and workarounds.  
After disconnecting from the application, it may be necessary to manually enable the laptop's  
sound. For audio help see “How do I Adjust the Audio?” on page 2-11.  
The application will usually not work if it is located in the Windows startup group.  
Wait until Microsoft Windows has fully booted before opening Intel Wireless Display.  
If the media application in use can only be set to mute or unmute both the laptop and TV at the  
same time, it is recommended to use a different media application.  
Pressing Control + Alt + Delete on the laptop might freeze the TV image.  
For analog TVs, the adapter does not support NTSC (National Television System Committee)  
format 4.43 variations on the composite interface. See the TV owner’s manual for NTSC  
variation information.  
Changing the wireless LAN or connection settings when Intel Wireless Display is connected  
may cause momentary disruption of or end the connection.  
FAQs  
Look through the FAQ contents for a topic that comes closest to describing your problem. If you  
are unable to resolve the problem after reading through the FAQ topics, search the  
Troubleshooting topics. For additional help, visit  
2-8  
v1.0, January 2010  
 
   
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
How do I Change the Adapter Display Language  
To change the adapter display language, use the recessed button (7) while the adapter is on the  
ready screen shown.  
A short press (less than half a second) will step forward through the languages.  
A long press (more than half but less than one and a half seconds) will step backward through  
the languages.  
Warning: Pressing the button for more than 5 seconds will clear the security profiles  
saved in the adapter, which will require you to repeat the first-time connection  
procedure.  
The language change will immediately be reflected on your TV screen.  
How do I Update the Firmware?  
If the firmware needs updating, there will be an Update available button on the Adapter  
Properties page. (The Properties button is only available if you are currently connected to an  
adapter.) Click the Update available button to begin the update process. Once the update begins  
the TV screen will read Updating adapter. Please wait. After the procedure is complete, the  
adapter automatically disconnects from the laptop. Scan again to connect to the adapter.  
How do I Reset the Application Settings?  
Resetting reverts the application back to its out-of-the-box state. To reset, click Help and select  
About. Click Reset Settings. To proceed with the reset, click the Yes button on the Reset Intel  
Wireless Display settings page.  
After starting Intel Wireless Display, all detected adapters will be displayed as not previously  
connected. However, it will not be necessary to enter a security code since the security settings are  
stored in the adapter.  
How do I Reset the Adapter?  
If the adapter is not responding correctly, and resetting the application has not helped, try restarting  
the adapter. Push the power button once to turn the adapter off, and push it again to turn it on. After  
the To get started screen appears on the TV, rescan before trying to connect.  
2-9  
v1.0, January 2010  
 
       
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
How do I Clear the Adapter Memory?  
Clearing the adapter’s memory erases security settings and the user modified adapter name. This is  
helpful if you choose to sell your adapter, or if a neighbor came to your house and connected to  
your adapter, but now you do not want them to accidentally connect from their house.  
To clear the adapter’s memory, press and hold the Reset button on the back of the adapter for more  
than 5 seconds or until the LED starts blinking. Clearing the adapter memory requires you to enter  
the security code displayed on the TV in order to connect again.  
Can I Close the Laptop Lid and Still Use Intel Wireless Display?  
Closing the lid of the laptop may put the system to sleep or turn it off, and as a result, end the Intel  
Wireless Display session. To close the lid and continue using the application:  
1. Click the Windows Start icon and type Closing the lid in the search field.  
2. Click the Change what closing the lid does link.  
3. Next to the When I close the lid heading and under both the On battery and Plugged in  
headings, select Do nothing.  
4. Click the Save changes button.  
What are Adapter Properties?  
Adapter Properties Definitions  
Adapter Name. This is either the default factory name or the name you choose in the initial  
set up process. It is okay to change the name at anytime. Just type a new name. If the default  
“Name” is deleted and the field is left empty, the application will restore the name to the  
previous value. NOTE: The valid character set for adapter names are upper and lower case  
letters A through Z, numbers and punctuation marks, also defined as ASCII characters 32  
through 126.  
Network address. This is the IP (Internet Protocol) address.  
Adapter ID. A preset and unchangeable number set by the adapter.  
Adapter Model. This is the model name of the adapter currently connected.  
Adapter firmware version. The version of the application. If a Web update is required, click  
the Update Available button.  
2-10  
v1.0, January 2010  
 
     
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
Show the cursor. By default, Intel Wireless Display enables the cursor to be shown on the TV.  
To make the mouse cursor disappear on the TV, clear this check box. Resetting Intel Wireless  
Display will return the cursor to its default setting.  
Automatically connect. Allows this adapter to be set as the auto-connect adapter. See “What  
Register. Register your adapter to obtain support and get the latest software updates.  
Audio/Visual Tuning  
If the laptop display is cropped or not filling the entire TV screen, see “How do I Adjust the TV  
Display Image?” on page 2-11. To troubleshoot audio problems, see “How do I Adjust the  
Why does My Laptop's Color Look Different on My TV?  
Sometimes colors on the TV screen and the laptop may be a slightly different. To match the colors,  
change the TV settings until the screens are the same. (See your TV manual for color adjustment  
help.)  
How do I Adjust the TV Display Image?  
If the laptop display is cropped or not filling the entire TV screen, the image needs to be adjusted.  
To adjust the TV image click the Properties button. In the Adapter properties page click the  
Resize TV picture button. On the next page, click the plus icon to increase the size, or the minus  
icon to decrease the size. When the image is correct, click OK to return to the previous page. If the  
image still does not fit the entire TV screen, try adjusting the TV settings.  
How do I Adjust the Audio?  
Once a connection begins, the laptop’s sound is muted. When the connection ends, the laptop’s  
sound is enabled.  
Sample Audio Testing  
When connected, clicking the Test audio button on the Adapter properties page takes you to an  
audio test page. If you do not hear audio after clicking the Play sample button, increase the  
volume on the TV speakers by using the TV remote.  
2-11  
v1.0, January 2010  
 
             
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
Global Volume Control  
Usually, the laptop’s sound is muted after connecting to Intel Wireless Display. Sometimes,  
however, other applications may automatically turn on the laptop’s sound. This will result in  
hearing the same sound from the laptop before hearing it from the TV. To turn the volume off,  
click the little speaker icon located on the far right of the taskbar. This will bring up the Global  
Volume Control pop up window. Click the speaker icon just below the slider to mute the laptop’s  
sound. If the laptop’s sound keeps coming back on, try turning the volume all the way down using  
the slider in the pop up window instead of muting. Moving the volume slider will automatically  
unmute the laptop’s speakers.  
Windows Audio Mixer  
Attempting to change audio settings in the Windows Audio Mixer while using the application,  
may result in a connection disruption. (The Windows Audio Mixer is found by clicking the Mixer  
link in the Global Volume Control.) Usually the connection will automatically reestablish. The TV  
image may flicker during this time. If the connection does not automatically reestablish, manually  
reconnect.  
Changing the Sound using the Windows Control Panel  
To bring up the audio device window go to the start menu, type audio device in the search field,  
and press the Enter key. On the Playback tab, make sure the green circle with a check mark is on  
local speakers.  
How do I Train My Displays?  
Training Two Displays  
While using a laptop and a TV, sometimes the laptop’s display settings may be inadvertently  
changed. This may result in the TV showing a blank screen after connecting. If this is the case,  
simultaneously push the Windows button and the letter P on the keyboard. Select Duplicate in the  
popup window to make both laptop and TV screens the same.  
Training Three Displays  
While using a laptop, a TV, and an external monitor sometimes the laptop’s display settings may  
be inadvertently changed. This may result in the TV showing a blank screen after connecting. The  
laptop is capable of only displaying on two screens at the same time including its own. The TV  
screen needs to be one of the two selected screens.  
2-12  
v1.0, January 2010  
 
         
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
To select which screens to use:  
1. Simultaneously push the Windows button and the letter P on the keyboard. Select Duplicate  
in the popup window. If your laptop screen is not duplicated on your TV, proceed to the next  
step.  
2. Click the Windows Start icon.  
3. In the search field, type Adjust screen resolution and press Enter.  
4. Next to the heading Display, select the option other than Multiple Monitors.  
5. Next to the heading Multiple displays, choose either one of the duplicate combinations.  
6. To try the new settings, click Apply.  
7. If the laptop screen is showing on the desired combination of displays, click the Keep changes  
button in the pop up dialog box then click OK. Otherwise, click Revert and go back to Step 4  
and choose the other combination in Step 5.  
Can I play DVDs with Intel Wireless Display?  
Many DVDs and Blu-ray discs include copy protection mechanisms which prevent playback over  
unprotected outputs. Intel Wireless Display is currently an unprotected output; and as a result,  
many DVDs and Blu-ray Discs will not work. However, personal content (pictures, home movies,  
etc) that you have burned to DVDs and Blu-ray Discs are not protected in the same manner and  
will work with Intel Wireless Display.  
How do I Contact Customer Support?  
Contact your computer or adapter manufacturer to get support for your specific product.  
Visit http://www.intel.com/go/wirelessdisplay to access general Intel Wireless Display support  
forums.  
What is Auto-Connect  
This is a feature which enables you to set an adapter as your default adapter for an automatic  
connection. This action is somewhat similar to selecting a default printer. Only one adapter at a  
time can be set as the auto-connect adapter. In addition, the auto-connect feature can only be  
enabled after you have successfully connected the first time and completed the security  
configuration. Auto-connect is only an attempt to connect, and it may fail in the same ways that a  
manual connection could fail.  
There are two instances where the auto-connect is attempted.  
2-13  
v1.0, January 2010  
 
       
Push 2 TV Adapter (PTV1000)/Intel Wireless Display User Manual  
1. If the auto-connect adapter is discovered after initial launch, a connection attempt will be  
made  
2. If the auto-connect adapter is already in the list when the application is relaunched including  
pressing the bezel button, a connection attempt will be made. In this case, if a connection is  
made it will typically be faster than in case 1, because the application is already running and a  
new scan is not performed.  
There are two ways to select the auto-connect adapter.  
1. On the Adapter properties page, there is an Automatically connect to this adapter check  
box. If this check box is selected, this adapter will be chosen as the auto-connect adapter. Note  
that any other adapter that was previously selected for auto-connect will no longer have its  
auto-connect property set.  
2. In the Detected adapters list on the Intel Wireless Display home screen, right clicking on an  
adapter that has previously been connected shows an Auto-connect property in the context  
menu (popup menu). A check indicates if this adapter is currently set as the auto-connect  
adapter or not. Selecting that menu item will change the auto-connect state of the adapter.  
2-14  
v1.0, January 2010  
 
Appendix A  
Technical Specifications  
Feature  
Description  
Compatible laptops  
Intel Core i3, i5, or i7 processor  
Intel Graphics Media Accelerator HD graphics adapter  
Intel WiFi Link wireless networking adapter  
Microsoft Windows 7 operating system  
Intel Wireless Display software  
Network interface  
Power  
IEEE 802.11 b/g wireless  
12V/1A  
Physical dimensions (d x w x h)  
Weight  
106 mm x 138 mm x 32 mm  
180 g  
Operating temperature  
Electromagnetic compliance  
0 to 40º C (32 to 105º F)  
CE mark, Commercial; FCC Part 15, Class B; EN 55 022 (CISPR 22)  
Class B, C-Tick  
Power adapter safety approval  
CE mark, Commercial UListed (UL 1950), C-Tick  
A-1  
v1.0, January 2010  
 
 
Appendix B  
Related Documents  
This appendix provides links to reference documents you can use to gain a more complete  
understanding of the technologies used in your NETGEAR product.  
Document  
Link  
Windows XP and Vista Wireless  
Configuration Utilities  
Internet Networking and TCP/IP  
Addressing  
Wireless Communications  
Preparing a Computer for  
Network Access  
Virtual Private Networking (VPN)  
Glossary  
B-1  
v1.0, January 2010  
 
   

MTD Snow Blower E740F User Manual
Network Technologies Carrying Case RACKMUX Series User Manual
NeumannBerlin Microphone PS 87 POPSCREEN User Manual
Nordmende Humidifier 2401935EN0801 User Manual
Omega Vehicle Security Stud Sensor LVR2 Series User Manual
Onkyo Car Stereo System TX RZ900 User Manual
Onkyo Stereo System ABX 100 User Manual
Optimus Home Theater System 12 1734 User Manual
Optoma Technology Projection Television RD65 User Manual
Paradyne Network Card ENE2020 P User Manual